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S & J Group
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Trainee - Freight Forwarding

Trainee - Freight Forwarding

S & J Group

0 - 2 years

0 Lacs

thiruvananthapuram

Posted:1 day ago| Platform:

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Skills Required

cargo operations management systems workflow issue resolution ups management freight forwarding operations data entry logistics

Work Mode

Work from Office

Job Type

Internship

Job Description

This is a pure freight forwarding operations role . You will be trained to handle air cargo documentation , work inside our cargo management systems , and coordinate closely with customers, airlines, and internal teams to keep shipments moving on time.

This role may occasionally require coordination with overseas teams outside regular office hours, including weekends, based on cargo timelines. If you are good with this and want to learn real cargo operations work, read on :

What You ll Do

Work daily on our cargo management system to:
- Create and manage air cargo bookings
- Update shipment data (weights, volumes, routing, cut-offs)
Learn and handle freight forwarding documentation , including:
- MAWB / HAWB preparation support
- Shipment readiness checks and documentation follow-ups
Coordinate closely with:
- Airline Capacity Control Team for space, allocations, and cut-offs
- Customers for shipment details, documents, and timelines
- Sales & Marketing to ensure what is sold can be executed
Support the Senior Cargo Operations Manager in daily execution, follow-ups, and issue resolution
Maintain accuracy, structure, and discipline cargo operations leave no room for guesswork

What You ll Be Trained On

End-to-end air export freight forwarding workflow
Cargo booking, airline coordination, and cut-off management
Documentation discipline and customer communication
Using systems, Excel, and AI tools to manage operations efficiently

Skills & Qualifications Required

Comfortable working inside software systems and cargo management systems; quick to learn new tools and follow structured processes
Strong attention to detail and documentation discipline (MAWB/HAWB support, shipment readiness checks, accurate data entry)
Clear and professional written and verbal communication; able to chase documents and coordinate with customers and airlines
Ability to manage multiple shipments, meet cut-offs, and correct data errors before they become problems
Comfortable using AI tools to draft and refine customer emails, follow-ups, and escalation notes
Organized, methodical, and able to work under pressure with a strong sense of ownership

Preferred (Nice-to-have)

Prior exposure to freight forwarding, air cargo, or logistics operations
Experience with common cargo systems (e.g., NGEN, CargoWise, Cargospot, Unisys or similar)
Familiarity with airline capacity control, AWB handling, customs/documentation processes
Experience creating operational trackers, reports, or dashboards (Excel pivot tables, basic reporting)
Customer-facing experience or prior coordination with sales/marketing teams

Who Can Apply

Freshers or early-career candidates with interest in logistics, freight forwarding, or air cargo
Candidates who want real operational exposure , not a clerical role
People who take ownership and don t need hand-holding forever

What We Offer

Strong on-the-job training and daily guidance
Direct exposure to live cargo operations
Supportive team and access to senior management
Clear growth path for performers in cargo operations

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Trainee - Freight Forwarding