35 Cargo Operations Jobs

Lead and supervise the Export Pricing team to ensure accuracy and timeliness in delivery rate. ? Maintain and provide daily pricing to the Sales team and/or directly to customers. ? Send all Freight rate inquiries to designated Steam Ship Liners (SSL) / AIR & LCL Co-loaders. ? Receive and Maintain rates every month as per the Service contract with SSL and strategically plan and participate in service contract negotiations. ? Share the Rate Sheet with the Sales team and Management. ? Follow-ups and timely feedback from the Sales team and customers to understand their needs on shipment. ? Ensure timely retrieval, quotation, negotiation, and filing of rates for internal and external customers and timely handling of bid/tender completion deadlines. ? Securing market rates through internal data or at times external carrier feedback. ? Source and validate market rates through internal data or carrier feedback. ? Support RFQs, tenders, and customer-specific pricing proposals. ? Provide leadership, guidance, and training to the Export team, fostering a collaborative and high-performance work environment. ? Regular report to Director on operational performance and improvements ? Maintain a high level of customer satisfaction through consistent service and issue resolution. ? Identify new business opportunities and collaborate with the sales team to expand client base. ? Manage a team allocate resources, set KPIs, monitor performance, and provide training

As a Specialist - Business Analyst you will act as a link between the Development Team and Product Management Team / Customers gathering functional requirements and translating them to technical requirements for the development and implementation of enhancement of existing products. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems. Duties & Responsibilities: Analyse business requirements submitted by Product Management Team or customer and define the development requirements. Provides functional/technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements Discover, organize, and clarify business needs and review/produce specifications for change Conduct business process modelling and generate applicable scenarios for the testing team. Customer implementations for product Knowledge, Skills and Experience : Business Analyst or equivalent experience in Cargo Operations business. Exposure to structured software development life cycle Experience of delivery in an Agile environment Ability to communicate effectively, both verbally and in writing, and across different audiences. Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines. What do we offer? Flexible working hours Remote Work-life balance Excellent, dynamic and multicultural environment

Delivering sales excellence with Customers. Responsible for meeting & exceeding sales target. Build strong relationships with the customer & thereby meet business objectives. Achieving the sales targets Should be from GSA, Airline Cargo Required Candidate profile Should be from GSA, Airline Cargo • Fluent in written & spoken English. • Advance knowledge of MS Office Kindly reach us Gokuladevi 8668041213

Role & responsibilities 24/7 remote monitoring of live refrigerated container performance: Manual Log Consolidate manual reporting Log from vessels, typically at least 2x a day and comprising of temperature, CO2, O2 etc. Monitor temperature, parameters and performance vs. set point. Input record to CTA system to provide visibility for customers Telematics Use PIL Telematics system to receive reefer temperature performance Monitor temperature, parameters and performance vs. set point. Reefer exception management Reefer Malfunction Escalate to external technical support team so that they can provide repair or related instructions to the vessel If reefer function normally after repair, to continue monitoring If reefer cannot be repair or repair is not effective, to escalate to HQ reefer team (equipment, trade, operations, commercial) Assist to coordinate exception handling per HQ reefer team instructions; this may involve: Off-load next port for repair Continue to destination with close monitoring Change of destination Other appropriate measures Reefer ship kits Monitor inventory and phase in / out Support and trigger replenishment Compile weekly / monthly report to HQ reefer team Preferred candidate profile Principle of refrigeration cycle (advantage) Education: Diploma/Degree Holder, University qualification in engineering or equivalent preferred Preferably a minimum of 2 years experience in container operations, technical or cold chain Chennai Candidates Preferred.

Role & responsibilities Global Responsibility - enforcing Groups policies, procedures and guidelines in compliance with International and Statutory requirement and implementation globally Provide support for management & maintenance of LMS DG system Manage DG incidents, spills, improper loading, leakage and mis-declarations Review incident investigation and implement corrective actions for preventive measures Manage service failure and implement new guidelines to enhance process, such as but not limited to rejection/ restriction message from consortium and partner of any PIL Booking Vet and Approve Applications DG in LMS / Email Negotiation of Charter Party with vessels owners for dangerous goods clause Administrator for Hazmat training via E-Learning training course for Dangerous Cargo Officers globally Provide support for projects relating to Dangerous Goods Identity Agency underperforming agencies. Organize training and familiarization with agency especially the required process, documentation and best booking practices. To research and carried risk assessments for dangerous goods cargo acceptance Monitor staff compliance with IMDG and internal regulations Monitor review and distribute the workload among staff Monitor industry practice and review own policy in the light of such Prepare weekly and monthly reports Monitor and update LMS suspicious word to detect possible non-declared IMDG cargo. Preferred candidate profile Recognized Degree preferably in Maritime or Logistics, with at least 3 years of working experience in Liner Shipping or Poly Grad with 3-5 years of industry experience Candidate with sailing background (deck officer), scheduling and/or Stowage planning experience preferred Familiar with IMDG Code and container stowage on vessels Proficient in Microsoft tools such as Word, Excel, PowerPoint Advanced certification in dashboarding tools like Tableau, Power BI preferred

Role & responsibilities Port Operations including Eway Bill , invoicing through SAP, supervision of Truck / Rake loading , Cargo unloading from Vessel . Plot Management ,Co-ordination with Port , Custom and stavedores and other authorities . SAP working knowledge is a must . Preferred candidate profile Who have previously worked in Port Operation, Documentation, Branch Management anywhere in India , with workable knowledge in SAP.

Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction.To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 3 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 3+ years of experience in the aviation industry, with a focus on cargo operations and customer service.

Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction.To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 3 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 3+ years of experience in the aviation industry, with a focus on cargo operations and customer service.

Job Purpose To assist in the coordination and execution of cargo operations activities across multiple regions, ensuring they adhere to Air Indias standards for safety, efficiency, and customer satisfaction. To support the implementation of operational strategies and processes that enhance the efficiency and effectiveness of regional cargo handling and logistics. Role & responsibilities Operational Coordination Support in planning and coordinating cargo shipments, optimizing routing, capacity allocation, and equipment utilization. Work on improvement of key performance indicators like FAB, Utilizations Documentation and Compliance Assist in preparing and verifying accurate cargo documentation, ensuring compliance with international and domestic regulations. Address any operational discrepancies and ensure adherence to customs requirements. Safety and Security Help maintain strict safety protocols and security regulations, including hazardous materials handling procedures. Monitor and report any safety or security incidents. Customer Service Support Collaborate with customer service representatives to address inquiries, resolve issues, and maintain high customer satisfaction levels. Process Optimization Identify opportunities to optimize cargo operations, implement best practices, and reduce costs, contributing to overall operational improvements Preferred candidate profile 2 years of experience in cargo operations, logistics, or transportation, preferably with some exposure to international cargo handling. 2+ years of experience in the aviation industry, with a focus on cargo operations and customer service.

JOB PURPOSE Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate. Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available. Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting Supervisory accountabilities: Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required. Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner. Act as the senior in charge where no manager / officer is on duty

ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.

ARi India is looking for Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Assist in the daily operations of the organization. Perform administrative and support tasks as needed. Monitor and report on operational performance. Coordinate with other departments to ensure smooth operations. Provide excellent customer service to internal and external stakeholders. Maintain accurate records and documentation. Participate in training and development programs. Stay updated with the latest operational best practices. Provide feedback and suggestions for process improvements. Ensure compliance with operational policies and procedures.

ARi India is looking for Senior Associate - Cargo Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations, ensuring efficient and effective workflow across teams. Monitor performance metrics and identify areas for improvement in operational processes. Collaborate with cross-functional teams to implement process improvements and optimize resources. Provide leadership and support to junior associates, fostering a collaborative work environment. Ensure compliance with company policies, procedures, and regulatory requirements in all operational activities.

JOB PURPOSE Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate. Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available. Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting Supervisory accountabilities: Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required. Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner. Act as the senior in charge where no manager / officer is on duty

Key Responsibilities: 1. Intermodal Transport Operations (Road & Rail): Manage end-to-end cargo movement via road and rail, ensuring efficient, timely, and cost-effective delivery. Oversee loading, unloading, transit planning, and equipment coordination. Implement and refine SOPs to drive operational consistency and efficiency. 2. Customs Clearance & Regulatory Compliance: Ensure adherence to customs regulations and handle all import documentation in coordination with CHAs. Liaise with customs authorities and government bodies to facilitate swift clearance. Stay abreast of policy updates and ensure timely implementation across operations. 3. CHA and Import Operations Management: Supervise day-to-day interactions with Customs House Agents (CHA) and ensure accuracy in documentation and declarations. Coordinate import operations, including Bill of Entry filing, duty payments, and cargo release processes. Resolve discrepancies or delays arising during customs procedures. 4. Stakeholder & Cross-functional Collaboration: Build strong working relationships with transporters, rail operators, CHAs, clients, and regulatory bodies. Coordinate with internal teamsSales, Finance, Documentationto ensure alignment and issue resolution. Maintain high service levels and ensure customer satisfaction. 5. Resource Optimization & Budget Control: Efficiently allocate manpower, vehicles, rail space, and warehousing facilities. Prepare, manage, and track operational budgets to meet cost targets. Identify and implement cost-saving measures without compromising service quality. 6. Risk Management & Operational Problem Solving: Proactively identify risks related to transportation, customs, or documentation. Address issues such as delays, cargo damage, or non-compliance swiftly and effectively. Develop contingency strategies to ensure business continuity. Qualifications & Skills: Bachelor's degree in Logistics, Supply Chain, or a related field (MBA preferred). 7–10 years of experience in intermodal transport, import operations, and customs clearance. Strong understanding of CHA operations, Indian customs procedures, and logistics laws. Excellent communication, coordination, and leadership skills. Proficient in MS Office.

JOB PURPOSE Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate. Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available. Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting Supervisory accountabilities: Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required. Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner. Act as the senior in charge where no manager / officer is on duty

Responsibilities: * Coordinate ground operations * Manage cargo handling & loading/unloading * Provide exceptional hospitality services * Ensure VIP support during events * Oversee ground staff training programs For more details HR-SADIA 7003782908. Office cab/shuttle Food allowance

Role & responsibilities To lead and direct the CFS to ensure efficient and safe operations, management, and financial performance of the CFS. To ensure optimal utilization of CFSs potential, thereby increasing revenue and profitability. To develop, implement, review, and monitor the agreed long term corporate strategy and plan. Effectively manage all aspects of the business to ensure profitability & growth of the Unit. Fully responsible and accountable for the P&L and EBITDA of the Unit. Develop and aggressively grow the business through identification of trends and opportunities and then implement strategies to succeed along with new service offerings. Identify and convert high revenue potential customers for optimum use of the CFS facilities and ensure continuous client support through creative means. Ensure that the physical infrastructure of the Unit meets the demands of the business and supports growth. To improve service delivery and expand coverage. Hold Business review of the unit monthly and conduct staff performance review. Responsible for all Statutory, Legal, Certifications and all other Compliances of the Unit. Holds accountability of the Unit Safety Operations. Maintain healthy relationship with all Government agencies. To meet agreed profit, revenue, ROCE and operational targets. Realization of Organization KPIs, policies, and procedures. Client development through networking. Analyzing CFS performance vis a vis competing CFS Negotiating and preparing contracts skills. Observe the provisions of the relevant Labour regulations. Build relationship with heads of external agencies to achieve desired results and smooth functioning. Keeping tab on customer requirement and trade demand. To comply with all aspects of CFSs Health, Safety, Environment and Supply chain security management systems. Preferred candidate profile Any masters degree with an in depth understanding of CFS operations. Around 12-15 years of experience, of which at least 3 years at a senior management role preferably in a CFS. Advance knowledge and know-how of shipping and CFS functioning. Good interpersonal skills / etiquette for effective and efficient communication. Experience in Marketing, Business Development Finance and Operations of CFS. Strong customer focus and the ability to demonstrate strong leadership, decision making and people management skills. Excellent communication skills with the ability to influence at all levels of business. Ability to negotiate transactions.

Urgent requirement for "Field Operation" for Logistics Company Job Description: Designation: Executive / Senior Executive Education: Any degree Years of experience: 4 to 8 years Department: Operations/Field Operations Airport and ICD Location: Bangalore CTC: Upto 4.0 LPA (Negotiable) Required Skills: Candidates with good experience in customs clearance in Airport and ICD (inland container dept) for both import and export. Key Responsibilities: Executing customs clearance activities for import/export shipments, ensuring compliance with customs regulations, and maintaining efficient operations in the field. Coordinating with customs officials, clients, and other stakeholders to ensure timely and accurate clearance of cargo. Prepare and submit necessary documents for customs clearance. Coordinate with customs officials and other relevant authorities to ensure smooth clearance processes. Monitor and track the progress of shipments through customs. Resolve any issues or queries raised by customs officials or clients. Maintain accurate and up-to-date records of all customs clearance activities. Stay updated on changes in customs regulations and procedures. Ensure that all operations are in compliance with relevant laws and regulations. should having H or G card Experience with ICD or Airport for customs clearance process they should know about what are the cargoes, he is mostly handling? interested Candidate send our resume to below email id himashwetha.d@cielhr.com

Responsibilities: * Coordinate cargo operations from start to finish * Ensure health & safety protocols are followed at all times * Manage cargo handling & storage * Maintain high customer satisfaction ratings * for more detail HR-TANZEEL 9123887228. Office cab/shuttle Food allowance Annual bonus

- You will be responsible to: Managing the pricing of ocean freight services Cost analysis, Preparation of pricing proposals Pricing & Rate Management for ocean freight services based on market trends, carrier contracts, and company objectives - Required Candidate profile - Client Support & Negotiation Market & Competitor Analysis: Collaboration & Communication Reporting & Documentation: Available to work in night shift (9 PM to 6 AM, Mon to Fri) -

- Air Freight Operations executive who can handle the air freight operations. Airline Cargo Handling & Air Freight operations Management Documentation, Cargo Routing & Compliance Freight Rate Negotiation Attention to Detail/ Accuracy - Required Candidate profile - Air Freight Operations Management Tam Work & Problem Solving Team Collaboration Cross-functional Communication Available to work in night shift (9 PM to 6 AM, Mon to Fri) -

Senior Manager - Operations Job Description: Operations Manager CHA Location : NHAVA SHEVA About the Role An operations manager will be responsible for managing the operations of the CHA team. He/she will be responsible for handling a team of 25+ people at the Customs, Port & CFS areas. The operations manager will play a leading role in ensuring smooth and seamless customs clearance activities for import/ export shipments in a compliant and cost-effective manner. The role will be dynamic, and the manager will report to the head of the Imports department. Reporting Manager : Branch Manager/HOD of the particular function Roles and Responsibilities Efficiently manages the entire operation team at Nhava Sheva to ensure smooth and seamless handling of import/ export shipments to the entire satisfaction of the client. Ensure Timely clearance of Import/ Export consignments as per the defined timelines. Ensure compliance to the Customs and Allied Act requirements for import/ export shipments. Attend and resolve the queries raised by the customs department effectively. Be updated about the procedural requirements and changes in the customs procedures, port/CFS requirements and keep the HO informed about such changes. Ensure that the operational costs are kept to the bare minimum and eliminate all unnecessary costs/ expenses. Regularly attends trade facilitating meetings at customs to raise any issues pertaining to our operations. Define KRA/KPI of team members and carry out periodical performance appraisal of the team members. Ensure adherence to Health, Safety and Environment standards. Requirements Minimum Bachelor s Degree. Diploma in Customs, EXIM, etc desired. G or F Category Customs pass holder 5+ years of experience at a managerial level Knowledge of Custom & Allied Act, Law and procedures Experience with cargo operations, handling of ODC cargo and communication with customs, port, cfs, s/lines, transporters, surveyor etc. Strong communication skills Knowledge of Microsoft office tools like Word, Excel, E-mail, Teams Self-starter with problem-solving skills and high attention to detail Ability to streamline operations and make constant improvement to increase efficiency and reduce costs.

Job Title: Sr. Agent Forwarding Operations Position Summary: The Sr. Agent is responsible for supporting operations and leading the joint express/forwarding cargo movement initiative, ensuring effective communication between the operations teams of express and forwarding. This is a forwarding role, requiring expertise in both warehouse and operations back-office environments. The role will expand to include additional air operations responsibilities beyond the initial phase of the joint initiative. Principal Duties and Responsibilities: Rotate duties between the forwarding office and Cargo Freight Station (CFS). Supervise CFS activities, including cargo unloading, dimension measurements, scanning, and verifying load plans against received freight. Make necessary adjustments to load plans as required. Ensure timely receipt and accurate processing of shipment details, including piece count, gross weight (G.W.), chargeable weight (C.W.), and dimensions, to facilitate load plan adjustments. Monitor and ensure operational milestones are met from shipment acceptance at CFS to actual departure. Assist the Operations Lead in compiling and reporting Key Performance Indicators (KPIs). Perform overnight duties as required. Manage T-billing and C-billing processes. Prepare HAWB (House Air Waybill), MAWB (Master Air Waybill), and Cargo Manifest documentation. Job Specifications for Successful Performance: Academic Qualifications: Graduation, Certificate, or Diploma in Logistics or related subjects. Experience & Knowledge: Minimum of 4 years of experience in either the express or forwarding industry. Proven experience in both warehouse operations and back-office operations. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Demonstrated leadership and training skills, with experience in leading teams. Attributes: High attention to detail and accuracy. Excellent communication skills, both oral and written in English and the local language. Dependable, punctual, and trustworthy. Comfortable working in a fast-paced, dynamic environment.

Main Duties and Responsibilities: The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. Work with our operating system Maestro/MOVIN Platform to Plan, execute and monitor import & export shipments Coordinate collections, deliveries, drop offs and recoveries with other departments / Offices / Agent and drivers. Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries. Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes Prep and maintain temperature controlled shipments as required. Provide the proper documentation to the agent Movin express for collections, deliveries, drop offs and recoveries. Confirm that every recovery is complete by matching the information against the manifest during reception process. Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office. Notify any discrepancies to the respective department, agent or Movin Express and update Maestro accordingly. Define the best possible route to dispatch the shipment to its final destination. Condition shipments as required and update the proper milestones in Maestro. Obtain a booking with the airline and consign the MAWB as instructed. Enter the Route Leg for Domestic/International Flights. Send the Alert through Maestro/MOVIn Platform, Emails. Coordinate with Dispatch the drop off to the Airline as per the respective SOPs. Use Daily Schedule Report and update Maestro with all departures from the airport Handling of irregularities Perform additional administrative work as deemed necessary.