Job
Description
About Grant Thornton: In the U.S., “Grant Thornton” is the brand for two professional-services entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a global platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 global offices spanning the U.S., Ireland and other territories, Grant Thornton delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a global roster of roughly 12,000 quality-driven professionals. In recent years, Grant Thornton has successfully implemented a business strategy featuring meaningful investments across its core business segments, as well as enhanced client centricity, personalized services and quality. Grant Thornton is fueling our strategy by offering dynamic professional-development paths and a unique culture that attracts and retains talented team members. Summary We are looking for a skilled Dynamics 365 CRM Developer to join our CRM team within the Experience & Platform group. In this role, you'll develop and maintain the firm’s enterprise Dynamics 365 Sales Hub, which powers business development activities across the organization. The CRM platform is a core part of our growth strategy and is tightly integrated not only with tools like Marketo, Seismic, LinkedIn Sales Navigator, and DQ Global, but also with our engagement delivery and financial systems. CRM data flows downstream into SQL via Azure Synapse for enterprise reporting and analytics. The team also uses Power Apps to extend the platform and streamline workflows across the firm. This role is ideal for a hands-on developer who can configure, extend, and troubleshoot the platform through custom development, integrations, and automation—while working within an Agile development framework. Location: Bangalore/Kolkata, India Job Responsibilities Develop, configure, and customize the Dynamics 365 Sales Hub platform Design and implement custom plugins, workflows, and Power Automate flows Extend functionality using Power Apps (canvas or embedded) and JavaScript/HTML web resources Troubleshoot and maintain integrations with GTM and firmwide systems, including: Marketo, Seismic, DQ Global, LinkedIn Sales Navigator, Engagement delivery and financial systems Monitor and extend Azure Synapse for CRM-to-SQL data sync Write FetchXML queries and use Web API for data manipulation Collaborate with business and platform teams to translate requirements into scalable solutions Participate in Agile ceremonies, UAT cycles, and DevOps-driven release management Track development tasks, bugs, and enhancements using Azure DevOps Desired Skills: Experience integrating CRM with other systems (e.g., marketing automation, financial/ERP, DQ Global, etc.) Experience in Report Authoring tools like Power BI and SSRS Strong experience with: Custom plugin development using C# Power Platform (Power Automate, Power Apps) JavaScript, HTML, and web resource customization Proficiency in SQL and relational database design; ability to write complex queries Working knowledge of Azure Synapse, Azure Data Factory, or ETL pipelines Experience in Agile development environments using Azure DevOps Strong problem-solving skills and ability to work cross-functionally Education / Professional Experience/ Qualifications Bachelor’s degree in information technology or a related field 4–6 years of experience developing in Dynamics 365 Sales Hub Preferred Qualifications Microsoft certifications in Power Platform or Dynamics 365 Familiarity with enterprise-scale B2B or professional services CRM implementations Interested candidates can share their resumes to rinku.giri@us.gt.com Show more Show less
