36 Crm Platform Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer ofthemobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them tothemainstream economy withthehelp of technology. About the team The Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox-related issues like payment, settlement, device-related issues, etc. About the role: Manage users, teams, and roles for all teams (support, operations, etc) accessing Freshdesk. Organize training sessions for the teams. Understand the operations...

JD for Communication Specialist: Roles & Responsibilities: Craft clear and compelling internal communication materials to align teams with client objectives. Develop external-facing content, such as case studies, press releases, and website content, to enhance brand reputation. Support leadership in preparing speeches, presentations, and key messaging for client engagements. Ensure consistency in messaging and adherence to client communication guidelines. Work closely with cross-functional teams to ensure alignment between needs, business goals, and communication strategies. Gather insights from stakeholders to refine messaging and improve communication effectiveness Provide strategic commun...

JD for Communication Specialist: Roles & Responsibilities: Craft clear and compelling internal communication materials to align teams with client objectives. Develop external-facing content, such as case studies, press releases, and website content, to enhance brand reputation. Support leadership in preparing speeches, presentations, and key messaging for client engagements. Ensure consistency in messaging and adherence to client communication guidelines. Work closely with cross-functional teams to ensure alignment between needs, business goals, and communication strategies. Gather insights from stakeholders to refine messaging and improve communication effectiveness Provide strategic commun...

JD for Communication Specialist: Roles & Responsibilities: Craft clear and compelling internal communication materials to align teams with client objectives. Develop external-facing content, such as case studies, press releases, and website content, to enhance brand reputation. Support leadership in preparing speeches, presentations, and key messaging for client engagements. Ensure consistency in messaging and adherence to client communication guidelines. Work closely with cross-functional teams to ensure alignment between needs, business goals, and communication strategies. Gather insights from stakeholders to refine messaging and improve communication effectiveness Provide strategic commun...

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer ofthemobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them tothemainstream economy withthehelp of technology. About the team The Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox-related issues like payment, settlement, device-related issues, etc. About the role: . Manage users, teams, and roles for all teams (support, operations, etc) accessing Freshdesk. . Organize training sessions for the teams. . Understand the oper...

In this role as an Oracle CPQ Business Analyst at Suavis, you will be part of a dynamic team that envisions and designs commercial solutions and maintains the CRM technical roadmap. Your main responsibilities will include partnering with Sales, Marketing, and Service functions, evaluating their business needs, and translating those needs into system solutions. You will leverage your knowledge and experience to elicit user needs, build requirements, enhance existing processes, and deliver solutions based on the strategy. Key Responsibilities: - Work with Sales, Marketing, and Service functions to evaluate business needs and translate them into system solutions - Elicit user needs and build re...

As a Senior Associate Digital Content Manager at Novo Nordisk within the Commercial GBS department, your role will involve developing digital assets for Interactive Sales Aids, Emailers, and Website pages. You will need to possess strong technical skills in UI development and collaborate effectively with multiple teams and stakeholders. **Key Responsibilities:** - Develop and maintain emailers, EDA slides, web pages, web components, and assets to support brand promotion. - Perform unit testing before passing the output to the Quality team. - Collaborate with both internal and external team members to achieve effective results. Work closely with teams to address identified issues and implemen...

As a Senior Business Analyst at Momentive Software, you will be responsible for collaborating with customers to understand their business processes and demonstrate how the Nimble AMS application supports their needs. Your key responsibilities will include: - Completing base product configurations in Nimble AMS using Salesforces point-and-click tools. - Eliciting, analyzing, and documenting system enhancements in the form of business requirements, user stories, and process flows. - Advising customers on process enhancements to better align with the core functionality and best practices of the Nimble AMS product. - Providing end-to-end support to customers and internal teams throughout the pro...

You will be responsible for: - Designing and implementing CRM campaigns - Overseeing the CRM platform - Enhancing customer engagement, retention, and loyalty Qualifications required: - Excellent technical abilities - Prioritization of customer satisfaction - Background in data-driven marketing This is a full-time position with benefits such as cell phone reimbursement and Provident Fund. The work schedule is during the day shift or morning shift.,

Job Title: SAP Sales Consultant Company: Forvis Mazars LLP (Consulting Firm) Location: Gurgaon, India Job Type: Full-Time About Mazars India: Mazars is a global consulting firm committed to providing exceptional professional services in audit, advisory, taxation, and consulting. With a presence in over 90 countries, Mazars fosters a collaborative and inclusive culture that values innovation, diversity, and continuous learning. As part of our dynamic team, you will have the opportunity to shape the future of business consulting and contribute to the success of our clients. Job Overview: We are seeking a highly motivated and results-driven SAP Sales Representative to join our dynamic sales tea...

Job description Job Title: Inside Sales & Customer Executive Location: Bangalore Industry: Vegan Bakery / Hospitality / Food & Beverage Job Type: Full-time About the Role: We have an exciting opportunity for an Inside Sales & Customer Executive at Bangalore's one and only Vegan Bakery. If you enjoy connecting with customers, are passionate about great service, and love talking about food (especially baked goods!), this role is perfect for you. You will play a key role in managing customer interactions across phone, chat, and email, handling website and app orders, resolving queries, and ensuring customers have an outstanding experience from order to delivery. Candidates from the Hospitality ...

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRM platform for Zeta. You will collaborate with your fellow Engineers and Product Managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment. You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, perfor...

Role Overview: As a Business Analyst at Suavis, you will be a key member of the Customer Experience Practice and Digital Transformation team. Your primary responsibility will be to work on the Oracle CPQ platform, collaborating with Sales, Marketing, and Service functions to understand their business needs and translate them into system solutions. You will play a crucial role in shaping the team's direction, leveraging your leadership skills and knowledge of the platform. Key Responsibilities: - Work as an Oracle CPQ Business Analyst within a dynamic team to design commercial solutions and maintain the CRM technical roadmap - Partner with Sales, Marketing, and Service functions to evaluate b...

As a Management Trainee in the Research & Development department at ACG, your primary responsibilities will include providing strategic planning and support to the Head of Department for Automation in addressing customer needs related to software development and electrical challenges. You will also be involved in executing upgradation projects both in-house and at customer sites, as well as generating revenue through aftermarket services. On the functional side, you will be responsible for providing service support for a range of engineering machines, handling challenges related to PLC, HMI, SCADA, and servo-based systems, and supporting the 21 CFR business. You will also need technical know...

Suavis is currently seeking a Principal Consultant\Business Analyst with prior consulting experience to join the growing Customer Experience Practice and Digital Transformation team. As a qualified candidate, you should possess significant hands-on experience working on a CRM platform, either in a lead role or have the ambition to transition into one. Your passion for leadership, whether demonstrated through your platform expertise or project management skills, is a key asset that we are looking for to strengthen our expanding team. In this role, your responsibilities will include defining project roadmaps for client initiatives, providing consultation on solution best practices, serving as ...

As a Customer Support Specialist at Criteo, your primary responsibility is to provide exceptional customer support to our clients. You will engage with clients through various channels such as emails and platform live chat, ensuring clear and effective communication. Your role involves assisting clients in navigating and utilizing the Criteo Advertising Platform: Commerce Growth by developing and implementing appropriate support materials. In addition to delivering top-notch operational service to clients within defined SLAs, you will showcase your prioritization skills. Your analytical abilities will be put to use to comprehend campaign KPIs, and you will actively track customer support eff...

The Commercial GBS department at Novo Nordisk is looking for a Sr. Associate Digital Content Manager to join their team. As a Sr. Associate Digital Content Manager, you will be responsible for developing digital assets for Interactive Sales Aids, Emailers, and Website pages. Your role will involve collaborating with multiple teams and stakeholders, requiring strong technical skills in UI development. Key Responsibilities: - Develop and maintain emailers, EDA slides, web pages, web components, and assets to support brand promotion. - Perform unit testing before passing the output to the Quality team. - Collaborate with internal and external team members to achieve effective results. - Follow ...

As a senior member of the Software Engineering team, you will join the group responsible for designing, developing, and owning the distributed systems CRM platform for Zeta. You will collaborate with your fellow Engineers and Product Managers to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment. You should have a deep knowledge of distributed systems and cloud architecture. You will need extensive design and development experience and be passionate about working with high-throughput systems where the issues of throughput, perfor...

As the Database & MIS Manager at Empor, you will be responsible for enhancing the scalability and performance of the existing database architecture. Your role will involve developing database structures and features based on organizational needs, ensuring data security and restoration policies are in place, and conducting diagnostic tests to evaluate performance metrics. It will be your responsibility to develop procedures to maintain data integrity and quality while preparing and presenting system performance reports to senior managers. You will also be involved in performing database maintenance, migration, and upgrading hardware and software as necessary. Documenting processes and adherin...

As a Database and MIS Manager at Empor, you will play a crucial role in enhancing the scalability and performance of our existing database architecture. Your responsibilities will include developing database structures and features based on organizational needs, protecting data through the implementation of security measures, and conducting diagnostic tests to evaluate performance metrics. Additionally, you will be tasked with ensuring data integrity and quality, preparing system performance reports for senior management, and performing database maintenance, migration, and upgrades. You will also be responsible for documenting processes and adhering to best practices in database management, ...

The Sales Support Analyst plays a crucial role in collaborating with the sales team to effectively track, follow-up, and respond to opportunities in a timely manner. This collaborative effort allows the sales team to concentrate on converting leads into opportunities, thereby enhancing the organization's sales effectiveness. Responsibilities of the Sales Support Analyst include managing opportunities generated by the sales team in the USA and the Middle East, operational follow-up with potential clients for necessary information, tracking opportunities from inception to conversion, and preparing client proposals with assistance from technical teams based in the Middle East and India. Key Obj...

Engage with mid- and senior-level professionals to understand their career goals and recommend suitable programs offered in collaboration with leading Indian and global institutions. Drive consultative conversations via phone to build interest and guide prospects toward the right executive education opportunities. Offer personalized career and learning guidance that addresses professional challenges and enhances growth prospects through upskilling. Human Resources and Development Job Description. Achieve enrolment targets and earn industry-leading incentives through consistent performance. Schedule and conduct detailed discussions with prospective learners, providing accurate and honest prog...

The role involves managing a Service Center network to deliver exceptional after-sales service to customers. Responsibilities include coordinating with service centers and customers, updating CRM platforms regularly, promptly providing updates to customers, addressing customer queries and complaints, handling escalations, ensuring effective communication among departments, utilizing CRM practices efficiently, identifying customer needs, providing solutions, and building relationships with assigned service centers. The ideal candidate should have experience in a service center or similar industry, basic technical knowledge of mobiles and spare parts, willingness to learn and apply knowledge, ...

As a Senior Business Analyst at Momentive Software, you will be an integral part of the Client Services team, dedicated to ensuring the successful delivery of software that aligns with the business requirements of our customers and the vision of our organization. Operating in the Pune Office during the US time shift, you will play a vital role in leveraging Nimble AMS, a solution that empowers associations by harnessing the capabilities of the Salesforce CRM platform. Your responsibilities will include collaborating with customers to comprehend their business processes and showcasing how Nimble AMS can address their needs effectively. You will be tasked with configuring the base product in N...

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization collaborating with global health and science authorities to develop quality standards for medicines, dietary supplements, and food ingredients. With a core value of Passion for Quality, USP aims to strengthen the supply of safe, quality medicines and supplements worldwide through the dedication of its more than 1,300 professionals across twenty global locations. At USP, inclusivity is valued, with a focus on creating a culture that offers meaningful opportunities for mentorship and professional growth. Emphasizing Diversity, Equity, Inclusion, and Belonging, USP strives to build a world where quality in health ...