Sr Business Analyst

As a Senior Business Analyst at Momentive Software, you will be an integral part of the Client Services team, dedicated to ensuring the successful delivery of software that aligns with the business requirements of our customers and the vision of our organization. Operating in the Pune Office during the US time shift, you will play a vital role in leveraging Nimble AMS, a solution that empowers associations by harnessing the capabilities of the Salesforce CRM platform. Your responsibilities will include collaborating with customers to comprehend their business processes and showcasing how Nimble AMS can address their needs effectively. You will be tasked with configuring the base product in Nimble AMS using Salesforces" point-and-click tools, documenting system enhancements through business requirements, user stories, and process flows, and advising customers on process improvements to optimize the functionality of the Nimble AMS product. Throughout the project implementation lifecycle, you will provide end-to-end support to customers and internal teams, conduct discovery sessions, deliver customer training, and ensure seamless go-live activities. Maintaining a clear understanding of project scope and fostering strong relationships with customers will be essential, along with coordinating effectively with project managers, developers, and solution architects to ensure the accurate implementation of requirements. To excel in this role, you should possess a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field and have 5 to 8 years of experience as a Business Analyst in a software development environment. A solid grasp of the Software Development Life Cycle (SDLC) methodologies, Salesforce platform, and project management principles is crucial. Additionally, certifications such as Salesforce Admin Certified, Salesforce App Builder Certified, or any other Business Analyst-related certification are advantageous. At Momentive Software, we value a purpose-driven culture, work-life balance, and a commitment to community involvement. If you are passionate about leveraging technology to drive positive change and are eager to be part of a team that fosters innovation and growth, we invite you to join us on our mission to empower purpose-driven organizations worldwide.,