Senior Strategic Customer Development Manager/Manager, West Region

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization collaborating with global health and science authorities to develop quality standards for medicines, dietary supplements, and food ingredients. With a core value of Passion for Quality, USP aims to strengthen the supply of safe, quality medicines and supplements worldwide through the dedication of its more than 1,300 professionals across twenty global locations. At USP, inclusivity is valued, with a focus on creating a culture that offers meaningful opportunities for mentorship and professional growth. Emphasizing Diversity, Equity, Inclusion, and Belonging, USP strives to build a world where quality in health and healthcare is assured for everyone. As a Strategic Customer Development Manager for the West part of India, including Mumbai, Pune, Aurangabad, and Goa, your role will involve managing territory and engaging customers, focusing on USPs Program Units such as Small Molecules, Biologics, Excipients, and Food & Dietary supplements. Working closely with the Director - Strategic Customer Engagement, you will help develop and implement strategic sales plans to achieve revenue goals, coordinating USP products and solutions to support initiatives. Your impact at USP will be significant, contributing to the mission of improving global health by increasing access to high-quality, safe medicine through public standards and related programs. Additionally, USP invests in the professional development of managers, providing training in inclusive management styles to ensure engaging and productive work environments. Key Responsibilities: - Develop and implement engagement strategies with customers to promote USP products and solutions - Identify key decision-makers and influencers to increase adoption of USP standards - Analyze sales data trends, customer segments, and territory performance to support revenue growth - Build high-valued relationships to increase account penetration and overall value of USP - Participate in customer engagement forums, provide technical support, and collaborate with regulatory teams - Stay updated on market conditions that may impact customer accounts and purchasing behavior Requirements: - Bachelor/Masters degree in Pharmacy/Life Sciences/Chemistry/Biological Sciences with a business management degree/MBA preferred - 9-12 years of relevant experience for SCD Manager, 12-15 years for Senior SCD Manager - Proficiency in Salesforce, sales, and account management in Pharmaceutical, Biotechnology, or Analytical Instrumentation industries - Strong communication, interpersonal, and negotiation skills - Ability to travel up to 70% for stakeholder engagements Location: Mumbai, Pune, Aurangabad, Goa Preferred Skills: - Fluency in English and Regional Language - Knowledge of pharma industries with established contacts - Experience with data analytical platforms and CRM systems - Background in regulatory, quality assurance, or GMP - Strong problem-solving and data analytical skills USP offers comprehensive benefits to ensure the well-being of employees and their families, including healthcare options and retirement savings. Note that USP does not accept unsolicited resumes from third-party recruitment agencies.,