CRM

Job Title:

Company:

Location:

Job Type:

About Meena Bazaar:

Meena Bazaar is one of India’s most iconic ethnic wear brands with a legacy of over 50 years. We are renowned for our premium sarees, suits, lehengas, kurtis, gowns, and other ethnic wear collections. With multiple stores across India and a robust online platform (mbz.in), we combine tradition with modern trends, offering our customers “the best range at the best price.”

Role Overview:

We are looking for Customer Relationship Manager

Key Responsibilities:

• Design & implement CRM campaigns across Email, WhatsApp, SMS, and Push.
• Segment customers and create targeted journeys for engagement & retention.
• Coordinate with marketing, e-commerce, and store teams for promotions & launches.
• Monitor campaign performance, retention rate, and customer satisfaction metrics.
• Maintain data hygiene and ensure compliance with privacy guidelines.

Requirements:

• 3–5 years’ experience in CRM or Customer Retention (Retail / Fashion / Lifestyle brands preferred).
• Prior experience working with a

  similar kind of brand

  (ethnic wear / apparel / fashion retail).
• Strong knowledge of CRM tools (MoEngage, Klaviyo, Salesforce, etc.).

• Excellent & polished communication skills

  (written & verbal).
• Analytical mindset with ability to interpret data & optimize campaigns.

Salary:

How to Apply:

Send your CV to akash@mbkb.org