Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Medlounges Hospital is looking for a dynamic and patient-focused Customer Relationship Manager (CRM) to join our team. This role is ideal for MBA graduates with a passion for healthcare service and people management.

Key Responsibilities:

  • Build and maintain strong relationships with patients and their families.
  • Ensure smooth coordination between patients, doctors, and support staff.
  • Manage patient feedback, address concerns, and ensure high satisfaction levels.
  • Support hospital outreach, wellness programs, and retention initiatives.
  • Maintain accurate patient records and prepare CRM reports.

What We’re Looking For:

  • MBA (Freshers can apply).
  • Excellent communication & interpersonal skills.
  • Strong problem-solving and people management ability.
  • Passion for patient care and service excellence.
  • Proficiency in English & Malayalam (Hindi is an advantage).

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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