CRM

Profile: CRM

Experience: 6Months - 1yr

Salary Range: 20000

Key Responsibilities:

• Operational Coordination: Monitor and manage all operational workflows—from steel procurement to purchasing, dispatch, and beyond. Track tasks across the supply chain and ensure timely execution at every stage.

• Process Tracking (“Down the Line”): Maintain oversight throughout the supply chain—track the journey of materials or orders from initiation to completion, ensuring no step is missed or delayed.

• Order & Dispatch Documentation: Prepare, manage, and maintain all relevant documentation including purchase orders, dispatch notes, delivery confirmations, etc.

• CRM System Management: Log and maintain customer/client interactions, order details, preferences, and statuses in the CRM system in a structured, up-to-date manner.

In short : WhatsApp Group Management: Oversee and facilitate 200-300 WhatsApp groups for stakeholders, clients, and internal communications; share updates, track discussions, and engage participants effectively.

Required Qualifications & Skills:

• A years of experience in CRM, sales coordination, or operations within the building materials industry (e.g., steel, construction supplies).

• Comfortable handling a high volume of WhatsApp group communication with professionalism and discretion.

• Strong organizational and multitasking skills, with a sharp eye for detail.

• Excellent verbal and written communication—comfortable liaising across multiple teams and client groups.

• Experience using CRM software or platforms to manage interactions and operational data.

• Familiarity with load-out procedures, dispatch coordination, and associated documentation.