Job Title: CRM Manager Location: Noida Sector 136 (Near Metro Station 137) Job Type: Full-Time Experience Required: Minimum 3–5 years (Real Estate Industry experience is mandatory) Salary: As per interview discussion Education: Bachelor’s degree in Business Administration, Marketing or a related field. A Master’s degree is a plus. About Aadvi Group: Aadvi Group is a leading real estate development company with a strong presence in residential and commercial projects across Delhi NCR. We take pride in building lasting relationships with our customers and are dedicated to providing exceptional service throughout the customer journey. Key Responsibilities: • Develop and nurture long-term relationships with clients to ensure satisfaction, loyalty and repeat business. • Proactively address customer concerns, manage expectations and resolve issues efficiently and effectively. • Support the customer in navigating the purchasing process, including addressing any concerns related to pricing, contracts, timelines and legal documentation. • Ensure all data on the CRM software is updated and ready for issuance of demand letters, payment receipts, Sales MIS etc. • Provide post-sale support, addressing customer queries, concerns and requests related to project progress, delivery timelines and after-sales services. Skills: • Strong understanding of real estate products, services and the customer journey within the industry. • Exceptional communication, negotiation and interpersonal skills. • Excellent grasp over both Hindi and English languages • High level of empathy, patience and professionalism when dealing with clients. • Proficiency in CRM software and MS Office Suite (Word, Excel, PowerPoint) is a must. How to Apply: Interested candidates are invited to send their updated resumes detailing their experience and suitability for the role to hr@aadviinfra.com or contact at +91 9220505652 (Aniket Jha, Team-HR) Show more Show less