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For Employers

CRM Manager

Grs Formwork Private Limited

2 - 31 years

1 Lacs

dum dum kolkata/calcutta region

Posted:1 day ago| Platform: Apna logo

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Skills Required

crm management engagement retention data marketing analyze support software salesforce hubspot interpretation reporting communication coordination

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a Customer Relationship Management (CRM) Executive to be the driving force behind our customer engagement and retention efforts. You will be responsible for managing and leveraging our CRM platform to maintain accurate customer data, execute targeted marketing campaigns (e.g., email, SMS), and analyze customer behavior to identify opportunities for growth. This role requires a professional who is data-driven, highly organized, and excellent at coordinating across sales, marketing, and support teams to ensure a consistently positive customer journey. Key Requirements: * Proven experience working with a CRM software (e.g., Salesforce, Zoho, HubSpot). * Strong analytical skills for data interpretation and reporting. * Excellent communication and cross-functional coordination abilities. * Focus on improving customer loyalty and maximizing retention.

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CRM Manager