CRM Executive

Job Description

Job Overview: We are hiring a Telesales Executive (CRM Executive) who will be responsible for handling outbound and inbound sales calls, managing customer data through the CRM system, and converting leads into successful business opportunities. The ideal candidate should be persuasive, customer-oriented, and familiar with CRM tools. Key Responsibilities: Make outbound calls to prospective customers and explain products/services. Follow up on inquiries and leads captured in the CRM system. Convert potential leads into confirmed sales through effective communication and persuasion. Maintain accurate and updated client records in the CRM software. Provide product/service information and resolve client queries over the phone. Meet and exceed daily/weekly/monthly call and sales targets. Work closely with the sales and marketing team to align strategies. Prepare daily call logs and performance reports for management. Requirements: Bachelor’s degree in any discipline. 0–3 years of experience in telesales, customer service, or CRM-related roles. Good command of spoken Hindi and English. Strong interpersonal and negotiation skills. Familiarity with CRM software (e.g., Zoho, Salesforce, etc.). Target-driven and self-motivated attitude. Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person