CRM Executive

Vishwajeet Infrastructure

1 - 31 years

1 - 2 Lacs

ambarnath

Posted:1 day ago| Platform: Apna logo

Apply

Skills Required

crm management support communication finance coordination payments data compliance retention upselling service software excel

Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities *Client relationship management: Manage client relationships from the point of sale to post-possession. Handle all post-sales inquiries, complaints, and support needs through calls, emails, and other communication channels. *Document management: Prepare and issue necessary post-sale documents, such as buyer's agreements, possession letters, and demand letters. *Payment and finance coordination: Manage payment follow-ups and coordinate with the finance/accounts team to ensure timely payments and issue receipts. *Customer satisfaction: Ensure customer satisfaction by providing support during the possession process and addressing any issues or concerns promptly. *Data management: Maintain and update customer records in the CRM, ensuring data accuracy for all post-sales activities. *Internal coordination: Work with other departments, such as Sales, Finance, and Compliance, to ensure a smooth handover and fulfillment of post-sale commitments. *Sales and retention: Identify opportunities for upselling or cross-selling to existing customers to foster a long-term relationship with the company. Required skills and qualifications *Experience: Previous experience in real estate customer service, sales, or CRM, preferably in the residential or commercial property sector. *Skills: Excellent communication (verbal and written), organizational skills, and the ability to multitask under pressure. *Technical proficiency: Strong knowledge of CRM software and the Microsoft Office Suite, including advanced Excel. *Attitude: A customer service-oriented attitude with strong problem-solving and conflict resolution skills.

More Jobs at Vishwajeet Infrastructure

CRM Executive

ambarnath

1.0 - 31.0 yrs

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Vishwajeet Infrastructure

Login to

Please Verify Your Phone or Email

Confirm Action

CRM Executive