CRM Consultant

You will be responsible for working closely with clients on the implementation of the CRM application. This will involve defining and documenting client requirements, managing professional services for the software implementation throughout the project lifecycle, and providing post-implementation support. You will also be involved in providing training for software users and developing training materials. Additionally, you will contribute to the sales process and maintain regular communication with the implementation manager and product teams to address support issues and feature requests. While you may not have direct reports, you will be expected to review others" work and provide feedback. To excel in this role, you should possess strong team player and communication skills. You should be able to devise creative and flexible solutions, work effectively both in a team setting and independently, and approach work, problem-solving, and troubleshooting methodically. Initiative, attention to detail, and a keen interest in technology are also essential qualities. The position offers various benefits including Provident Fund and Mediclaim facilities. You will be working full-time with a standard five-day workweek and the first Saturday of every month designated as a working day. Furthermore, the company provides pick-up and drop-off bus facilities from Turbhe and Sanpada stations. This is a full-time role that requires in-person work at the specified location.,