27 Crm Campaigns Jobs

As the Content or Editorial Lead at Lenskart, you'll play a pivotal role in enhancing the consumer's journey by crafting brand stories with the right tone, timing, and format for all touchpoints. Your efforts will shape how customers perceive and engage with Lenskart across physical stores and digital interfaces, establishing the brand as both culturally resonant and commercially compelling. Key Responsibilities: - Lead editorial-led commerce experiences in collaboration with Brand Experience, Fashion Studio, UX/UI, and design teams. - Own content quality and maintain brand voice across various content types, ensuring personality, clarity, and brand alignment. - Innovate content experiences by introducing new formats, experimenting with trend narratives, and integrating cultural storytelling to make eyewear engaging and contextually relevant. - Collaborate cross-functionally with CRM, performance marketing, UI/UX, merchandising, packaging, and catalog teams to align campaigns and consumer journeys with content requirements. - Analyze performance metrics like CTR, conversion rates, and engagement to refine content strategy, identify areas for improvement, and conduct experiments and A/B tests to optimize copy and UX flow. - Manage projects and stakeholders by handling multiple briefs, coordinating with external partners and agencies, maintaining timelines, and ensuring the delivery of high-impact content assets. Qualifications: - Experience: You should have 6-10 years of experience in editorial, content, or e-commerce, preferably with exposure to fashion or lifestyle branding. Some roles may specify approximately 2-5 years of experience. - Education: A Bachelor's degree in Journalism, Literature, Communication, or Marketing is required, while a Master's degree is preferred, especially in communications or business disciplines. - Strong writing ability: You should be capable of crafting witty, concise fashion/brand copy for various formats. - Brand-led thinking: You must possess a strategic storytelling mindset aligned with the brand. - Understanding of UI content & editorial UX: Familiarity with UI content and editorial UX is essential. - Good knowledge of SEO and audience engagement tactics would be a bonus. - Personality traits: You should be a hands-on problem solver, a highly collaborative project manager, and customer-centric with the ability to prototype quickly and iterate. - Additional experience: Any familiarity with performance marketing, CRM campaigns, omni-channel retail, multilingual markets would be a plus.,

About Emeritus: Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Roles and Responsibilities: ? Lead all the creation & execution of CRM journeys & automations to boost customer conversion & promotional communications for a specific LOB ? Manage cross functional and geographical stakeholder management to deliver on the set campaign objectives ? Innovate on new campaign types and identify opportunities for increasing the deliverability ? Partner closely with both Growth Manager, technical, and creative colleagues across the organization, including product managers, engineers, experience designers, content strategists, researchers, creatives, legal, operations, policy, and PR. ? Anchor project briefs and serve as a SPOC for campaign execution and RCAs ? Develop, measure, and reach objectives and key results at pace without sacrificing quality. Skills and Qualifications: ? 3-4 years of relevant work experience in CRM campaigns in Ops function at high growth or technology companies. ? Experience working on SFMC CRM platform is highly preferred ? Best-in-class communication skills with a proven ability to work directly with technical teams, and lead cross functional teams more broadly. ? An understanding and passion for recognizing emerging trends, creative excellence, and new technologies. ? Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In press: https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark https://www.outlookbusiness.com/start-up/news/eruditus-secures-150-million-funding-for-ai-expansion-business-growth https://economictimes.indiatimes.com/tech/startups/edtech-unicorn-emeritus-story-now-a-harvard-business-school-case-study/articleshow/107648728.cmsfrom=mdr Show more Show less

As a Retention Marketer at Research Ayu, a dynamic company in the health care space, you will play a crucial role in developing and executing marketing strategies to enhance customer engagement and retention. Your primary objective will be to increase customer loyalty, reduce churn, and maximize engagement through targeted campaigns and innovative retention tactics. You will collaborate closely with cross-functional teams to create personalized and engaging experiences that drive customer lifetime value. By leveraging data-driven insights, you will design and optimize email, push notification, and in-app campaigns tailored to different customer segments and lifecycle stages. Through continuous A/B testing and optimization, you will ensure the effectiveness and ROI of retention initiatives. Your responsibilities will also include developing customer retention strategies, identifying patterns that lead to churn, collecting and analyzing customer feedback, and working collaboratively with product, customer support, and marketing teams to align retention strategies with overall company objectives. To succeed in this role, you should hold a Bachelor's degree in Marketing, Business, or a related field, along with at least 3 years of experience in retention marketing or lifecycle marketing. Proficiency in email marketing, CRM tools, marketing automation platforms, and data analytics tools is essential. Additionally, you should have a strong understanding of customer segmentation, personalization, and A/B testing best practices. If you have a passion for customer retention, excellent communication skills, and a creative problem-solving mindset, we encourage you to apply. Join us at Research Ayu and be part of a collaborative and supportive team culture that offers competitive salary, health benefits, flexible working arrangements, professional development opportunities, and more. To apply for this exciting opportunity, please send your resume, portfolio, and a brief cover letter highlighting your experience and qualifications for the role to shubham.pandey@healthylifeinnovation.com.,

Were looking for a Campaign & Retention Manager to join our growth team and play a pivotal role in shaping the customer journey for one of the fastest-growing healthtech brands. About the Role As a key member of the marketing team, youll lead the design and execution of targeted lifecycle campaigns across email, SMS, push, WhatsApp, and in-app channels focused on improving engagement, retention, and repeat purchases. Your insights will power smarter segmentation, meaningful personalization, and stronger long-term customer relationships. What You&aposll Be Doing Build and execute end-to-end CRM campaigns across all lifecycle stages Drive retention, repeat purchases, and loyalty through targeted communications Set up automated journeys (cart abandonment, inactivity triggers, reorder reminders, etc.) using tools like Clevertap, Netcore, MoEngage, or WebEngage Analyze campaign performance and translate insights into actionable strategies Partner cross-functionally with product, design, analytics, and tech teams Lead retention-focused initiatives including cohort strategies , churn prevention , and loyalty programs What We&aposre Looking For 5+ years in lifecycle/CRM/retention marketing, ideally in a D2C or e-commerce environment Prior experience in healthtech , e-pharmacy , or consumer internet sectors is a plus Strong understanding of CRM automation, customer segmentation, and performance metrics Hands-on expertise with marketing automation tools (e.g., Clevertap, Netcore, etc.) Data-driven, analytical mindset with the ability to translate insights into action Excellent cross-functional communication and project leadership skills Key KPIs You&aposll Drive Customer Retention & Repeat Purchase Rates Growth in LTV and LTV:CAC ratio Open rates, CTRs, and Conversion metrics from campaigns Loyalty and referral program adoption Reduction in churn If you&aposre excited about building customer-first growth strategies in a high-impact, mission-driven domain, wed love to connect. Lets build something meaningful in healthcare together. Show more Show less

Develop strategy for user growth & retention, Manage ASO,CRM, analytics,& cross team collab Health insurance

The CRM Executive position based in Mohali, Punjab is seeking an individual with 1-3 years of experience to join their team. As a CRM Executive, you will play a crucial role in managing customer relationships, enhancing customer experience, and implementing CRM strategies to drive retention, satisfaction, and business growth. Your main responsibilities will include updating and maintaining the CRM database with accurate customer information, designing and executing CRM campaigns to enhance customer engagement and retention, analyzing customer data to derive insights for targeted marketing initiatives, and collaborating with various teams such as marketing, sales, and customer support to align CRM efforts effectively. In addition, you will be required to track and report on key CRM metrics like open rates, conversion rates, and retention rates, handle customer inquiries efficiently, monitor customer feedback, ensure compliance with data protection regulations, and work towards enhancing the overall customer journey. To qualify for this role, you should hold a Bachelor's degree in Marketing, Business Administration, or a related field. It is essential to have proven experience working with CRM software such as Salesforce, Zoho, or HubSpot, a solid understanding of customer segmentation, lifecycle, and retention strategies, excellent communication skills, strong problem-solving abilities, and a customer-focused mindset. Furthermore, the ability to analyze data and present actionable insights, as well as meticulous attention to detail, are key attributes required for this position. If you are passionate about CRM, have the necessary experience and skills, and are looking to make a meaningful contribution to a dynamic team, we encourage you to apply for this full-time CRM Executive position.,

As a CRM Trainee Internship, you will be embarking on a 45-day program that offers practical exposure to customer relationship management in a fast-paced industrial environment. Your role will involve assisting in managing client communications, organizing customer data, coordinating with internal departments, preparing reports, executing CRM campaigns, and participating in client retention initiatives. You will have the opportunity to gain hands-on experience in CRM systems and customer handling while working towards customer satisfaction and engagement. To qualify for this position, you should hold an MBA degree in Marketing, Operations, or General Management. Strong interpersonal and communication skills are essential, along with a basic knowledge of CRM tools or customer service processes. Proficiency in MS Office applications such as Excel, Word, and Email is required. A proactive attitude, willingness to learn and grow in a client-facing role, and the ability to relocate to Bhubaneswar are also key attributes we are looking for in potential candidates. In return for your contributions, we offer an internship stipend of 5,000 for the 45-day duration, along with an internship certificate and the potential for full-time employment based on performance. You will receive mentorship from experienced CRM and sales professionals, providing you with valuable insights and guidance as you progress in your career. If you are interested in this opportunity, please submit your resume to 9040998414. This position is open to female candidates only and is a full-time internship with a duration of 1-45 days. The work location is in person, and benefits include cell phone reimbursement and Provident Fund. Join us on this exciting journey to kickstart your career in customer relationship management and make a meaningful impact in the industry. We look forward to welcoming you to our team and supporting your professional growth and development. Apply now and take the first step towards a rewarding career in CRM.,

As a seasoned Marketing Leader from the Ed-Tech industry, you will be responsible for heading the marketing vertical and driving brand visibility, digital performance, and customer acquisition across online and offline channels. Your role will involve developing and executing comprehensive 360 marketing strategies encompassing Digital, ATL, BTL, and TTL. You will lead end-to-end brand, communication, and campaign strategies to enhance market presence while owning and managing monthly, quarterly, and annual marketing budgets. Ensuring brand consistency across all digital touchpoints, offline campaigns, and vendor collaborations will be a key part of your responsibilities. Additionally, analyzing customer behavior, defining customer personas, and improving targeting strategies will be crucial in your role. You will be expected to drive performance marketing through various channels such as SEO, SEM, affiliate networks, paid ads, and remarketing. Managing web, CRM, and email campaigns utilizing tools like HubSpot, Salesforce, Zoho, etc., will also fall under your purview. Collaboration with Sales, Product, and Business teams to align goals and maximize ROI is essential. Monitoring the competitive landscape and adapting marketing strategies dynamically will be necessary for success. Furthermore, partnering with digital agencies and third-party vendors to meet campaign goals and planning and executing offline marketing events, webinars, and community-led programs are important aspects of the role. The ideal candidate for this position should have proven experience as a Head of Marketing / Sr. Digital Marketing Manager in leading Ed-Tech companies like BYJU'S, Unacademy, UpGrad, Simplilearn, etc. Hands-on experience in running successful digital campaigns and performance marketing strategies is required. Deep understanding of Google Ads, Analytics, social platforms, SEO tools, CRM, and automation platforms is essential. Strong experience with webinar marketing, affiliate marketing, and BTL activations is preferred. Additionally, possessing strong leadership skills to guide, mentor, and inspire high-performing teams, as well as experience working closely with creative, content, product, and sales teams, is beneficial. An analytical mindset with robust reporting and optimization skills, excellent verbal and written communication skills, and a B.Tech / MBA qualification preferred with Digital Marketing certifications (Google, HubSpot, etc.) will be advantageous. Experience in the global training or online learning business will be a strong plus for this role.,

We are looking for a strategic and detail-oriented CRM Manager to spearhead our customer relationship management efforts. As a CRM Manager, you will be in charge of designing and implementing CRM campaigns, overseeing the CRM platform, and enhancing customer engagement, retention, and loyalty. The perfect candidate for this role possesses excellent technical abilities, prioritizes customer satisfaction, and boasts a background in data-driven marketing. This is a full-time position with benefits including cell phone reimbursement and Provident Fund. The work schedule is during the day shift or morning shift.,

About noon noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashionand we're just getting started. We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East. Were on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and were looking for top talent to join us on our mission. About noon Food noon Food believes the key ingredient to a successful partnership is service that works both ways. Championing local business from region for the region. Our aim is to grow the food and beverage delivery sector and be the #1 food delivery player in the region. We at noon Food are a small, dynamic team working on introducing the noon Food service to the world. If you love new challenges, are open to learning and thrive in an entrepreneurial culture, this is exactly the place for you. What you'll do: In this role, you will be responsible for managing all customer relationship management efforts at noon Food. Creating and executing CRM campaigns that engage, retain, and grow our customer base. You will work closely with cross-functional stakeholders, manage a team of 3-4 CRM professionals, and bring creativity and precision to every touchpoint. Expertise in CRM tools such as Braze, Clevertap, or HubSpot is essential, alongside outstanding English copywriting skills. Lead CRM Campaigns: Develop, implement, and optimize CRM campaigns across email, push notifications, in-app messages, and SMS, driving user engagement, retention, and reactivation. Content & Copywriting: Craft compelling and effective copy that speaks to the noon Food audience, delivering clear and persuasive messages that align with our brand tone and voice. Team Leadership: Manage and mentor a CRM team of 3-4 members, ensuring high performance, continuous learning, and collaboration within the team. Stakeholder Management: Collaborate with marketing, product, data, and customer support teams to align CRM efforts with overall business objectives and customer needs. Tool Expertise: Leverage CRM tools like Braze, Clevertap, or HubSpot for campaign setup, automation, A/B testing, and performance tracking. Data-Driven Decision Making: Analyze CRM campaign data and user behaviors to continually optimize the customer lifecycle, ensuring campaigns are data-driven and results-oriented. Segmentation & Personalization: Create highly segmented and personalized customer journeys to increase customer loyalty and lifetime value. Project Management: Oversee CRM projects from ideation to execution, ensuring timely delivery and cross-functional alignment. What youll need: Proven experience (4-5 years) in CRM management, preferably within the food delivery or e-commerce industry. Expertise in CRM tools such as Braze, Clevertap, HubSpot, or similar platforms. Exceptional English copywriting skills, with an eye for detail and creativity. Strong leadership experience, with a proven ability to manage and inspire a team. Excellent organizational and project management skills, with the ability to manage multiple campaigns and stakeholders simultaneously. Data-driven mindset, with experience in campaign analysis and optimization. Collaborative, team-oriented approach with strong communication skills. Who will excel Were looking for candidates who thrive in a fast-paced, dynamic start-up environment. Were searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance. Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work. Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision. Is this you ,

1. Plan and execute CRM campaigns. 2. Maintain an ongoing level of engagement and communication with key customers. 3. Building trusting relationships with clients. 4. Protecting the brand by maintaining a positive image. 5. Collect and analyze customer feedback to improve products, services, and customer experience. 6. Develop and implement strategies to retain existing customers and reduce churn. 7. Track and manage leads through the sales pipeline, ensuring timely follow-ups and conversions 8. Collaborate with sales and marketing teams to ensure that CRM activities are aligned with overall business objectives. 9. Ensure timely and effective resolution of customer issues and complaints. 10. Continuously seek ways to improve the customer experience based on feedback and data analysis.,

Role Responsibilities: Develop engaging editorial content for CRM and site Research trends and products for story development Write push notifications and marketing copy Collaborate with influencers for social content Key Deliverables: High-quality editorial and site copy Consistent CRM campaign content Engaging Instagram and influencer posts Curated product links for shop stories

Position : Generalist Marketer Experience: 5+ years of US experience in content marketing, product marketing, lead generation, and campaign optimization (preferably within B2B SaaS). Location : Bangalore (HSR Layout) Job Type : On Role (Full Time) Mode of Work : Hybrid Mode Time Zone: US (Night Shift) Job Description Generalist Marketer to build and execute marketing initiatives, to drive events, brand awareness, lead generation, and customer marketing. This role is perfect for a hands-on, strategic marketer who thrives in a fast-paced startup environment and can balance content marketing, product marketing, event planning, and demand generation. If you love crafting compelling narratives, launching high-impact campaigns, and working closely with sales to drive business growth, we want to hear from you. Content & Product Marketing Develop and execute content strategiesincluding thought leadership pieces, case studies, blogs, one-pagers, and product messaging. Work with sales and product teams to refine positioning and sales enablement materials. Own the creation of marketing collateral that supports outbound campaigns and customer engagement. Events & Community Marketing Lead presence at major US insurance industry conferences, handling everything from logistics to engagement strategy. Plan and execute micro-events (private dinners, networking meetups) to foster relationships with underwriters, carriers, and brokers. Build and nurture an engaged community through targeted outreach and valuable content. Amplify events and community initiatives through media while securing industry recognition via PR and analyst reports like Gartner. Demand Generation & Sales Support Execute targeted demand generation campaigns to drive high-quality leads. Align marketing with sales to ensure a steady pipeline of prospects. Support ABM (Account-Based Marketing) initiatives with strategic content and outreach. Full Funnel Reporting & Nurturing Monitor and report on marketing funnel performance, building dashboards that provide actionable insights. Leverage data to identify trends, segments, and optimization opportunities across the GTM team. Craft targeted email campaigns to engage different CRM segments and convert warm leads into demo-ready opportunities. What You Need 5+ years of US experience in content marketing, product marketing, lead generation, and campaign optimization (preferably within B2B SaaS). Startup experience: comfortable operating in a fast-paced, high-growth environment. Experience in organizing and executing industry events, including conferences, executive dinners, and networking meetups. Strong skills in: Marketing automation tools (HubSpot or similar). Google Analytics & Tag Manager for performance tracking. Copywriting, UX, and designthe ability to craft compelling messaging and optimize the user experience. Bonus Points: Experience traveling to the US for industry events. Prior experience sitting in on client calls to understand market needs and pain points. Experience managing customer communities and engagement programs Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Key Responsibilities: Assist in the creation and execution of marketing campaigns. Support market research and surveys. Collaborate with team members on various marketing projects. Perform data reporting for all CRM campaigns. Requirements: Strong written and verbal communication skills. Proficiency in Excel. Assist in the creation and execution of marketing campaigns across various channels, including digital, email, and social media. Support market research and surveys to gather insights on customer needs, market trends, and competitive landscapes. Collaborate with team members on various marketing projects, including content development, website updates, and promotional material creation. Perform data reporting for all CRM campaigns, analyzing performance metrics and providing insights for optimization. Help prepare marketing presentations and collateral. Support product launch activities and post-launch performance tracking.

We are seeking a dynamic and results-oriented Loyalty Program Manager to lead the strategy, execution, and optimization of our customer loyalty and rewards initiatives. The ideal candidate will have 3 to 6 years of experience in managing loyalty programs, CRM campaigns, and customer engagement strategies in a B2C environment.

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management

Oversee CRMbackend ops/data mgmt. Support integration of CRM systems with other business tools Maintain/update CRMdatabases for accuracy Provide backend support for CRM campaigns/report Collaborate with cross-functional teams to enhance customer exp. Required Candidate profile Bachelor's degree in IT, Business, or related field 2-5 years of experience in CRM backend roles, preferably in Real Estate Strong knowledge of CRM platforms and data management