Sales Executive/Customer Service

1 - 5 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Sales & CRM Executive, your role will involve managing the complete sales cycle and ensuring exceptional customer relationship management. You will be responsible for identifying sales opportunities, closing deals, and utilizing CRM tools to enhance customer engagement, retention, and satisfaction. Key Responsibilities: - Identify and pursue new sales leads and opportunities through various channels. - Conduct product presentations and client meetings to understand and fulfill customer needs. - Develop and execute CRM campaigns to boost customer engagement and loyalty. - Resolve customer inquiries and complaints promptly and professionally. - Track and analyze customer interactions, feedback, and purchasing behavior. Qualifications: - Bachelor's degree. Experience: - 1-2 years of working experience. If you are a dynamic individual who is goal-oriented and can effectively manage the sales process while prioritizing customer relationship management, and if you are passionate about sales and CRM, this role might be the perfect fit for you.,

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