Counselling Manager

The role involves managing counselling operations, developing strategies for student engagement, and leading a team to improve student conversions. This position requires strong leadership, deep knowledge of international education, and the ability to drive sales performance through effective counselling and product strategies. Key Responsibilities: Product Strategy and Management: - Develop and implement strategic plans for counselling services, ensuring alignment with market trends and student needs. - Monitor and analyse market trends, competitor activities, and student feedback to refine counselling processes. - Collaborate with marketing teams to create effective engagement strategies for new and existing programs. Sales Performance: - Set student enrolment targets for various study destinations and ensure targets are met across all branches. - Monitor student conversion rates and provide regular performance reports to senior management. - Identify and address challenges impacting the enrolment process, ensuring high-quality counselling support. Team Leadership and Knowledge Management: - Lead and motivate the counselling team to achieve student enrolment targets. - Provide training and support to team members to enhance their counselling skills and knowledge of study destinations. - Oversee the development of product knowledge documentation and ensure continuous learning. - Actively contribute to building knowledge systems to improve counselling efficiency. Required Qualifications & Skills: - Bachelors or masters degree in education, Business, or a related field. - 5+ years of experience in student counselling, overseas education, or a related role. - Strong knowledge of global education systems, admissions processes, and visa requirements. - Proven ability to lead and manage teams effectively. - Excellent communication, presentation, and interpersonal skills. - Strong sales and target-driven mindset to improve student enrolments. - Proficiency in CRM tools and counselling management systems.,