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5.0 years
2 - 3 Lacs
Hyderābād
Remote
Service Engineer Hyderabad, Telangana, India Date posted Aug 11, 2025 Job number 1856707 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers with proven incident and crisis management experience. These engineers will manage Live Site issues, drive Problem Management, and enhance customer reliability. The ideal candidate will possess deep technical expertise in Azure Core Services and their intricate interdependencies, coupled with a proven ability to manage complex, highly available services on a scale. As the single point of command and control during high-severity incidents, you will orchestrate cross-functional engineering, operations, and communications to swiftly restore services, minimize impact, and safeguard the trust of our global customer base You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. You’ll be surrounded by elite developers, data scientists, and customer-obsessed engineers who care deeply about continuous improvement and resilient cloud operations. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Qualifications Required Qualifications 5+ years’ proven expertise in mission-critical cloud operations, high-severity incident response, SRE, or large-scale systems engineering on hyperscale platforms like Azure, AWS, or GCP. Must have Service Engineering experience in a 24 x 7 x 365 enterprise environments Exceptional command-and-control communication skills—able to drive clarity and direction with customers - internal Microsoft stake holders and third-party vendors during ambiguity and chaos. Deep understanding of cloud architecture patterns, microservices, and containerization. Demonstrated ability to make decisions quickly, under pressure, and with limited data—without compromising long-term reliability. Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog, Splunk, New Relic). Contribute to Implement observability frameworks to proactively detect performance bottlenecks. Strong knowledge of CI/CD pipelines, container orchestration (Kubernetes, Docker), and infrastructure as code (Terraform, ARM, Bicep). Familiarity with AI/ML frameworks and cloud AI services. Experience implementing AI-driven monitoring, alerting, and remediation systems Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Understanding ITIL or other incident management frameworks is a must. Understand High Availability, Disaster Recovery, Business Continuity, Performance Tuning Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Effectively manage and prioritize multiple tasks in accordance with high level objectives/projects. Excellent communication skill (written + verbal) in English , especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Experience with Azure, AWS, or GCP core services and their interdependence. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications 8+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Exposure to chaos engineering, fault injection, or high availability architecture. AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Manage high-severity incidents (SEV0/SEV1/SEV2) across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Participate in the on-call rotation. Provide calm, decisive leadership in crisis situations, escalating as needed to senior leadership. Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Contribute in analyzing customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Contribute to Azure platform improvements by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Contribute to the development and adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. engineering mindset to operational challenges, balancing agility, scalability, and technical quality in collaboration with peers Demonstrate strong collaboration and results-focused execution under pressure while working closely with other teams. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers with proven incident and crisis management experience. These engineers will manage Live Site issues, drive Problem Management, and enhance customer reliability. The ideal candidate will possess deep technical expertise in Azure Core Services and their intricate interdependencies, coupled with a proven ability to manage complex, highly available services on a scale. As the single point of command and control during high-severity incidents, you will orchestrate cross-functional engineering, operations, and communications to swiftly restore services, minimize impact, and safeguard the trust of our global customer base You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. You’ll be surrounded by elite developers, data scientists, and customer-obsessed engineers who care deeply about continuous improvement and resilient cloud operations. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Manage high-severity incidents (SEV0/SEV1/SEV2) across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Participate in the on-call rotation. Provide calm, decisive leadership in crisis situations, escalating as needed to senior leadership. Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Contribute in analyzing customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Contribute to Azure platform improvements by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Contribute to the development and adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. Apply engineering mindset to operational challenges, balancing agility, scalability, and technical quality in collaboration with peers Demonstrate strong collaboration and results-focused execution under pressure while working closely with other teams. Qualifications Required Qualifications 5+ years’ proven expertise in mission-critical cloud operations, high-severity incident response, SRE, or large-scale systems engineering on hyperscale platforms like Azure, AWS, or GCP. Must have Service Engineering experience in a 24 x 7 x 365 enterprise environments Exceptional command-and-control communication skills—able to drive clarity and direction with customers - internal Microsoft stake holders and third-party vendors during ambiguity and chaos. Deep understanding of cloud architecture patterns, microservices, and containerization. Demonstrated ability to make decisions quickly, under pressure, and with limited data—without compromising long-term reliability. Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog, Splunk, New Relic). Contribute to Implement observability frameworks to proactively detect performance bottlenecks. Strong knowledge of CI/CD pipelines, container orchestration (Kubernetes, Docker), and infrastructure as code (Terraform, ARM, Bicep). Familiarity with AI/ML frameworks and cloud AI services. Experience implementing AI-driven monitoring, alerting, and remediation systems Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Understanding ITIL or other incident management frameworks is a must. Understand High Availability, Disaster Recovery, Business Continuity, Performance Tuning Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Effectively manage and prioritize multiple tasks in accordance with high level objectives/projects. Excellent communication skill (written + verbal) in English, especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Experience with Azure, AWS, or GCP core services and their interdependence. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications 8+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Exposure to chaos engineering, fault injection, or high availability architecture. AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
0 years
6 - 9 Lacs
Hyderābād
Remote
Your opportunity New Relic’s Information Security Team is searching for a Security Incident Response Engineer! If you enjoy a work environment where you're part of a successful distributed team that collaborates to achieve successful outcomes, we would love to talk to you! In this role, you will use your background and deep understanding of how attackers gain access to systems and apply it to respond to cyber security incidents covering all phases including identification, containment and eradication. As an engineer of our growing Security Response team, you will collaborate with teams throughout the organization, providing security insight, mitigation strategies, and preventive measures from detections. You will help develop our security program through collaboration, investigation, documentation, and engineering practices. What you'll do Support and maintain response strategy and tooling to serve incidents and key attack scenarios. Support the SOC alert lifecycle: triage security risk, investigate alerts, develop runbooks, policies and procedures to help the company respond, and run retrospectives to coordinate effort across the company to prevent future incidents. Maintain healthy working relationships with our managed security service providers and respond to incident escalations. Maintain coordination and communication streams horizontally and vertically as part of major cyber related incident handling. Know the latest APT tactics and techniques and use engineering practices to detect and respond. Provide technical expertise to engineering teams on standard methodologies, tools and frameworks. Work with product managers, senior management, and end users to drive security maturity across the business. Be available for on call support during off hours Be flexible to work on weekend shifts and avail weekly offs during weekdays This role requires Must-have: Willingness to work in rotational shifts including Day, Afternoon and Night shifts You have at least two years of recent experience working in a threat hunting, threat intelligence, incident response, SOC analyst or security engineering role Experience configuring security incident and event management tools, including creating event filtering, correlation rules, and reports Strong understanding of the MITRE ATT&CK Framework Experience performing risk assessment, threat tracking, or vulnerability management and success in evaluating and communicating severity, impact, and likelihood of a risk to a wide audience Familiarity with digital forensic tools and techniques for hands-on response during incidents Bonus points if you have Experience creating SOAR workflows and automation Experience building a successful SOC or developing incident response plans or runbooks Software engineering experience, primarily in Python or other high-level programming language Experience in cloud detections (AWS, Azure, GCP) Experience with DevOps CI/CD pipelines including Terraform, Atlantis, Ansible, Kubernetes, and Argo Experience with enterprise Kubernetes deployments, including EKS Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Posted 1 month ago
0 years
0 Lacs
Bhiwandi, Maharashtra, India
On-site
Job Description Product Performance Approval- Testing of New Models for Domestic and International Market as per Project Plan, Analysis of Data and Report Generation, Installation of product, Product setup requirements Lab Operation, Safety & Maintenance- Lab Utilization MIS, Preventive and Break down maintenance, Procurement of Consumables / Spares / Capital items, Housekeeping of lab area, Safety of lab equipment and personnel, Interaction and service finalization with service providers Quality Check Program- Periodic Correlation and Calibration as per plan, Intermediate calibration, ILC process owner Lab and Product Certification – Interaction with respective agencies and Documentations for NABL Certification / AHRI Certification / Satellite Certification program /Product Certifications Testing Standards- Study of Field Failures and Lab Failure and development of new test conditions / Participate in DVVP / Understanding of Standards People Development- Training to operators and technician, Discuss the Key points of Standards with operators and Technicians, Productivity Improvement- Regular Improvement in Lab Operation to improve Productivity & Quality of Testing by introducing/updating new Tools/software Key Responsibilities Good Understanding of Refrigeration and Air Conditioning Experience in Testing of Air Conditioner/ Visi-cooler/ Refrigerator/ Freezer Hands on Knowledge in Testing of Refrigeration & Air-conditioning System HVAC Product Testing Standards and ISO 17025 Measurement Uncertainty, Proficiency Testing
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana
Remote
Service Engineer Hyderabad, Telangana, India Date posted Aug 11, 2025 Job number 1856707 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers with proven incident and crisis management experience. These engineers will manage Live Site issues, drive Problem Management, and enhance customer reliability. The ideal candidate will possess deep technical expertise in Azure Core Services and their intricate interdependencies, coupled with a proven ability to manage complex, highly available services on a scale. As the single point of command and control during high-severity incidents, you will orchestrate cross-functional engineering, operations, and communications to swiftly restore services, minimize impact, and safeguard the trust of our global customer base You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. You’ll be surrounded by elite developers, data scientists, and customer-obsessed engineers who care deeply about continuous improvement and resilient cloud operations. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Qualifications Required Qualifications 5+ years’ proven expertise in mission-critical cloud operations, high-severity incident response, SRE, or large-scale systems engineering on hyperscale platforms like Azure, AWS, or GCP. Must have Service Engineering experience in a 24 x 7 x 365 enterprise environments Exceptional command-and-control communication skills—able to drive clarity and direction with customers - internal Microsoft stake holders and third-party vendors during ambiguity and chaos. Deep understanding of cloud architecture patterns, microservices, and containerization. Demonstrated ability to make decisions quickly, under pressure, and with limited data—without compromising long-term reliability. Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog, Splunk, New Relic). Contribute to Implement observability frameworks to proactively detect performance bottlenecks. Strong knowledge of CI/CD pipelines, container orchestration (Kubernetes, Docker), and infrastructure as code (Terraform, ARM, Bicep). Familiarity with AI/ML frameworks and cloud AI services. Experience implementing AI-driven monitoring, alerting, and remediation systems Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Understanding ITIL or other incident management frameworks is a must. Understand High Availability, Disaster Recovery, Business Continuity, Performance Tuning Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Effectively manage and prioritize multiple tasks in accordance with high level objectives/projects. Excellent communication skill (written + verbal) in English , especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Experience with Azure, AWS, or GCP core services and their interdependence. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications 8+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Exposure to chaos engineering, fault injection, or high availability architecture. AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Manage high-severity incidents (SEV0/SEV1/SEV2) across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Participate in the on-call rotation. Provide calm, decisive leadership in crisis situations, escalating as needed to senior leadership. Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Contribute in analyzing customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Contribute to Azure platform improvements by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Contribute to the development and adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. engineering mindset to operational challenges, balancing agility, scalability, and technical quality in collaboration with peers Demonstrate strong collaboration and results-focused execution under pressure while working closely with other teams. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
Hyderabad, Telangana
Remote
Service Engineer Hyderabad, Telangana, India Date posted Aug 08, 2025 Job number 1858639 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and skilled at translating complex technical issues into clear, transparent communication? Do you thrive in high-stakes, fast-paced environments and want to play a pivotal role in how Microsoft shows up for customers during moments that matter most? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, and modern customer-first experiences at scale. Our “no dead-ends” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud. We are seeking a decisive, detail-oriented Customer Communications Manager who will serve as the customer’s voice and advocate during high-severity incidents across Microsoft Azure. You will work closely with incident managers, engineering responders, and field stakeholders to shape and deliver clear, timely, and action-oriented communications during outages, security events, service retirements, and other high-impact scenarios. This is a critical, customer-facing role requiring exceptional writing skills, calm leadership during ambiguity, and a passion for building customer trust through transparency and clarity. You’ll work at the intersection of customer support, technical operations, and communications—and you’ll help shape how Microsoft communicates during crises, preemptively and retrospectively. Qualifications Required Qualifications 1-4 years of experience in cloud operations, technical communications, incident response, or SRE roles in platforms like Azure, AWS, or GCP. Must have enterprise in a 24×7×365 enterprise environment. Exceptional written communication skills—able to distill complex technical topics into clear, concise, and customer-appropriate language under pressure. Strong cross-team collaboration skills—able to align stakeholders and drive messaging consensus across Engineering, Comms, Support, and Field. Demonstrated ability to make quick decisions and prioritize customer needs during ambiguity and chaos. Understanding of incident management frameworks (e.g., ITIL) and customer communication strategies during high-impact events. Strategic thinking and a customer-first mindset; able to advocate for improvements in platform transparency and experience. Excellent problem-solving, judgment, and decision-making skills. BS/BA in Communications, History, English, Engineering, Computer Science, or equivalent experience. Preferred Qualifications Some familiarity with service health platforms and tooling for communicating incident status at scale (e.g., Azure Service Health, SHP, ICET, Status Page). 3+ years experience managing or leading customer communications for high-severity incidents or outages. Prior experience as an Incident Commander, Crisis Comms Manager, or Live Site Engineering lead. Familiarity with cloud resiliency patterns, failover models, and recovery scenarios. Experience with AI/ML-based tooling for incident detection, log correlation, or predictive alerting is a plus. Certifications in cloud technologies (Azure, AWS, GCP), ITIL, or SRE frameworks are desirable. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world. #azcre #cxpcomms #azreliability Responsibilities To be successful in this role, you must bring customer empathy, crisp communication instincts, and the ability to lead with clarity under pressure. You will: Serve as the primary author and approver of customer-facing communications during service incidents (SEV0/SEV1/SEV2), coordinating across Engineering, Support, PM, and Field. Ensure every message to customers reflects transparency, empathy, and actionability, even in high-pressure and fast-moving environments. Actively partner with Incident Commanders to stay synchronized on technical developments and customer impact during live-site events. Review telemetry, support signals, and field input to guide communication strategy and tailor messaging to affected audiences. Participate in the on-call rotation as a Customer Communications Lead, contributing to a 24/7 response model. Contribute to Post-Incident Reviews (PIRs) by documenting impact, customer experience themes, and communication effectiveness. Work with tooling and platform teams to enhance the automation and targeting of service notifications, especially in Azure Service Health. Champion communication best practices, including ETA consistency, mitigation clarity, and consistent updates throughout the incident lifecycle. Help build communication playbooks and scalable frameworks for maintenance and retirement events. Partner with product, support, and engineering teams to identify improvements in customer readiness and self-serve guidance. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
Sikkim
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: Faculty members are responsible for providing effective instruction in Nutrition and Dietetics subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches Nutrition and Dietetics courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects,assignments and other evaluation instruments. Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required. Supports students during internships and work placements. Maintains regular office hours in order to advise and assist students. Monitors student progress continuously both on a system-wide basis. Ensures that teaching facilities, equipment and supplies are maintained in good workingorder. Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities. Contributes to the development of the Health Sciences by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required. Qualifications & Skills Required: Master's Degree in Nutrition and Dietetics/Clinical Nutrition and Dietetics A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of Nutrition and Dietetics or related fields (equivalent combination of teaching experience in other settings may be considered). Relevant experience in a hospital setting is desirable. Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Must be able to provide instruction at various levels within the program areas. Experience in developing course curriculum as per international standards. Effective presentation skills, both theoretical and practical. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology. Current knowledge of teaching practices, trends and issues. Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
0.0 years
0 Lacs
Arakkonam, Chennai, Tamil Nadu
Remote
General Atomics Aeronautical Systems, Inc. has a need to hire Indian National Field Service Representatives to supplement the existing GA-ASI work force. Indian Ministry of Defence has an enduring ISR requirement for airborne platforms capable of operating seven days per week, with the ability to perform planned and emergent operations, performing up to 5,500 flight hours per year. To address this requirement, the Buyer is operating 2X Contractor Owned/Contractor Operated pre-production MQ-9B Remotely Piloted Aircraft System to support specific mission sets at a remote location in the Indian Area of Responsibility. The operation of the RPAS is from IN base INS Rajali, Arakkonam, Tamil Nadu (operating location). DUTIES AND RESPONSIBILITIES: Provide operationally relevant sensor data information collected during MQ-9 UAS missions. STARE/MIS operations support multi-disciplined ISR operations and intelligence analysis/correlation to develop and maintain a Common Operating Picture (COP) that provides operational situational awareness for current, past, and future operations. Duties Include: Supports planning, coordination, and preparation of daily mission tasking including collaborating with key stakeholders, briefing/debriefing mission crews and stakeholders, etc. Monitors real-time mission to provide operational feedback between supported unit/agency and the mission crew; to ensure mission execution per the tasking order; to liaison with JCG personnel and/or agencies; and to provide on-site operational leadership Provides senior level mission crew representation to site operations, management, presentations, etc. Provides on-site training and assessment of fellow crew members on maritime missions and operations to employ best practices Duties DO NOT include any exploitation of data. Indian FSRs will use the STARE system to manipulate and present operationally relevant sensor data information collected during missions to develop and maintain operational situational awareness for current, past and future missions. They will compare information to past data collected by the system and recommend additional collects, characterize information, and disseminate as needed.
Posted 1 month ago
5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
We are seeking a strategic and driven Product Manager to take ownership of our Counter-Terror product line. This role is critical to shaping the future of our national security-focused solutions, working at the intersection of advanced technology, threat intelligence, and mission-critical operations. You will lead the full product lifecycle—from vision and roadmap to execution and go-to-market strategy—for a sophisticated surveillance and analysis platform used by government and defense agencies. Key Roles and Responsibilities: Own the product vision and roadmap for our Counter-Terror product suite. Engage with government stakeholders, security agencies, and internal field teams to deeply understand mission needs and operational pain points. Define product requirements with clear use cases, user stories, and acceptance criteria. Collaborate closely with engineering, data science, and UX to deliver solutions that enable high-value threat detection, correlation, and investigative workflows. Prioritize features and enhancements based on customer impact, feasibility, and strategic alignment. Ensure compliance with legal, privacy, and operational policies relevant to national security and lawful intercept. Track market trends, competitive offerings, and geopolitical developments to shape long-term product direction. Support business development and sales efforts through product demonstrations, RFIs/RFPs, and strategic input. Define and monitor KPIs to measure product success and customer satisfaction. Adhere to high-quality work standards Responsible for maintaining Confidentiality, Integrity and Availability of Vehere’s information assets including business critical information. Skills and Experience: 5+ years of experience in product management, ideally in security, intelligence, or enterprise software domains. Strong analytical and systems thinking; ability to break down complex workflows into intuitive features. Exceptional communication and stakeholder engagement skills. Experience working with or within government, defense, or national security environments is a strong plus. Familiarity with surveillance platforms, NDR, lawful intercept, or OSINT systems is a bonus. Ability to obtain a security clearance is a plus but not required. Preferred Attributes Mission-driven mindset with a strong sense of purpose. Comfort navigating ambiguous, high-stakes decision environments. Experience working with cross-functional teams distributed across time zones. Technical fluency—able to engage in conversations with engineering and AI/ML teams.
Posted 1 month ago
2.0 - 3.0 years
0 - 0 Lacs
Gangtok
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: Faculty members are responsible for providing effective instruction in Nutrition and Dietetics subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches Nutrition and Dietetics courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments. Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required. Supports students during internships and work placements. Maintains regular office hours in order to advise and assist students. Monitors student progress continuously both on a system-wide basis. Ensures that teaching facilities, equipment and supplies are maintained in good working order. Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities. Contributes to the development of the Health Sciences by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required. Qualifications & Skills Required: Master's Degree in Nutrition and Dietetics/Clinical Nutrition and Dietetics A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of Nutrition and Dietetics or related fields (equivalent combination of teaching experience in other settings may be considered). Relevant experience in a hospital setting is desirable. Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Must be able to provide instruction at various levels within the program areas. Experience in developing course curriculum as per international standards. Effective presentation skills, both theoretical and practical. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology. Current knowledge of teaching practices, trends and issues. Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: ₹800.00 - ₹1,000.00 per hour Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Requirements Job Title: Cyber Defence Incident Responder Function/ Department: Information Security Group Job Purpose Investigates, analyses, and responds to cyber incidents within the network environment or enclave. Roles & Responsibilities Coordinate and provide expert technical support to enterprise-wide cyber defence technicians to resolve cyber defence incidents. Correlate incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation. Perform analysis of log files from a variety of sources (e.g., individual host logs, network traffic logs, firewall logs, and intrusion detection system [IDS] logs) to identify possible threats to network security. Perform cyber defence incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Perform real-time cyber defence incident handling (e.g., forensic collections, intrusion correlation and tracking, threat analysis, and direct system remediation) tasks to support deployable Incident Response Teams (IRTs). Receive and analyse network alerts from various sources within the enterprise and determine possible causes of such alerts. Track and document cyber defence incidents from initial detection through final resolution. Write and publish cyber defence techniques, guidance, and reports on incident findings to appropriate constituencies. Collect intrusion artifacts (e.g., source code, malware, Trojans) and use discovered data to enable mitigation of potential cyber defence incidents within the enterprise. Serve as technical expert and liaison to law enforcement personnel and explain incident details as required. Coordinate with intelligence analysts to correlate threat assessment data. Monitor external data sources (e.g., cyber defence vendor sites, Computer Emergency Response Teams, Security Focus) to maintain currency of cyber defence threat condition and determine which security issues may have an impact on the enterprise. Coordinate incident response functions. Secondary Responsibilities Perform cyber defence trend analysis and reporting. Perform initial, forensically sound collection of images and inspect to discern possible mitigation/remediation on enterprise systems. Employ approved defence-in-depth principles and practices (e.g., defence-in-multiple places, layered defences, security robustness). Education Qualification Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 5 to 10 of relevant years of experience.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role Gruve Technologies is seeking a highly skilled Security Consultant-Splunk with deep hands-on experience in designing, deploying, and configuring Splunk SIEM and SOAR solutions . The ideal candidate will lead end-to-end implementations—from architecture planning to log source onboarding, security use case creation, and tool integrations. This role also includes the deployment and configuration of Cribl for data routing and enrichment. You’ll work closely with security analysts and engineering teams to ensure robust threat visibility, operational efficiency, and high-quality delivery. Key Responsibilities SIEM Design & Implementation Architect and deploy Splunk environments (single/multi-site, indexer/search head clustering). Define and implement data ingestion strategies. Configure Splunk components: UF/HF, indexers, deployment servers, apps, etc. Deploy and manage Cribl for log stream processing and transformation. Log Source Onboarding Identify and prioritize IT, cloud, network, and application log sources. Develop onboarding playbooks and custom parsing logic. Configure props.conf, transforms.conf, and onboard into CIM-compliant structure. Use Case Development & Configuration Collaborate with SOC to translate detection requirements into correlation rules and alerts. Build dashboards, reports, and alerting mechanisms in Splunk Enterprise Security (ES). Optimize SPL queries and tune alerts to reduce noise and false positives. Tool Integration Integrate Splunk with platforms including: SOAR solutions: Splunk SOAR, Palo Alto XSOAR TIPs: Anomali, open-source feeds Ticketing tools: ServiceNow, JIRA EDR/NDR solutions: CrowdStrike, Fortinet, Cisco, etc. Develop and manage APIs and automation scripts for bi-directional integration. Documentation & Knowledge Transfer Prepare HLDs/LLDs, operational SOPs, and architecture diagrams. Create runbooks and ensure configuration backups. Conduct KT sessions and operational training for SOC teams. Required Skills & Experience 5+ years in SIEM implementation (3+ years focused on Splunk) Strong expertise in Splunk SIEM, Splunk SOAR, and Cribl deployment/configuration Skilled in SPL (Search Processing Language), CIM compliance, and log enrichment Hands-on with onboarding data from varied sources and environments Experience integrating tools and building automation with Python, Bash, etc. Preferred Certifications Splunk Core Certified Power User Splunk Certified Admin / Architect Splunk Enterprise Security Certified Admin (preferred) CompTIA Security+, GCIA, or CISSP (nice to have) Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 1 month ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
About Our Company: Aerocraft Engineering India Pvt Ltd based in Ahmedabad, provides services to US-based Architecture, Engineering, and Construction groups of companies: Russell and Dawson – An Architecture/Engineering/Construction firm (www.rdaep.com) United-BIM – BIM Modeling Services Firm (www.united-bim.com) AORBIS – Procurement as a Service Provider (www.aorbis.com) We are a nimble and growing organization where everyone’s role is very important for the company’s business success. All team members’ contributions have a direct correlation with the company’s performance in meeting its business and financial objectives. We're looking for an AI/ML Engineer to join our innovative team working at the intersection of computer vision, machine learning, and language models. If you’re passionate about building intelligent systems that extract insights from documents and unstructured data, we want to hear from you. Job Location: Ahmedabad (Siddhivinayak Towers, Makarba) Shift Timings: 11pm to 8pm/ 1pm to 10pm (Shift may change as per business requirement) Monday to Friday Work from office 🎯 Key Responsibilities Build computer vision models for document layout analysis, object detection, and OCR enhancement. Automate data extraction from complex PDF documents (invoices, contracts, forms). Work with LLMs (e.g., GPT, LLaMA) for summarization, Q&A, and document intelligence tasks. Integrate AI pipelines with tools like Tesseract, Azure Form Recognizer, PDFMiner, PaddleOCR, etc. Deploy and manage ML solutions using Azure cloud services. Collaborate using GitHub (version control), Jira (Agile task tracking), and CI/CD workflows. ✅ Requirements 2–5 years of hands-on experience in AI/ML, preferably in document intelligence or vision-based systems. Strong Python skills with frameworks like TensorFlow, PyTorch, OpenCV. Proven experience in OCR, NLP, and automating document workflows. Experience with LLMs and prompt engineering or fine-tuning. Comfortable with DevOps tools: Azure, GitHub, Docker, Kubernetes and Jira. Benefits: Exposure to US Projects/Design/Standards Company provides Dinner/Snacks/Tea/Coffee Reimbursable Health Insurance 15 paid leave annually + 8-10 Public Holidays
Posted 1 month ago
0.0 years
4 - 6 Lacs
Delhi, Delhi
On-site
Role: SOC Analyst Job Type: Full Time, Permanent Location: Onsite – Delhi Experience Required: 1-3 Yrs Skills Required: 1) Working knowledge across various security appliances (e.g., Firewall, WAF, Web Security Appliance, Email Security Appliance, Antivirus). 2) Experience with SOC Operations tools like SIEM, NDR, EDR, UEBA, SOAR, etc. 3) Strong analytical and problem-solving skills, with a deep understanding of cybersecurity principles, attack vectors, and threat intelligence. 4) Knowledge of network protocols, security technologies, and the ability to analyze and interpret security logs and events to identify potential threats. 5) Scripting skills (e.g., Python, Bash, PowerShell) for automation and analysis purposes. 6) Skilled in evaluating and integrating inputs from people, processes, and technologies to identify effective solutions. 7) Demonstrate a thorough understanding of the interdependencies between these elements and leverages this knowledge to develop comprehensive, efficient, and sustainable problem-solving strategies. 8) Excellent communication skills to articulate complex technical concepts to non-technical stakeholders and collaborate effectively with team members. 9) Ability to prioritize and manage multiple tasks in a dynamic environment. 10) Willingness to stay updated with the latest cybersecurity trends and technologies. Job Responsibilities: 1) Continuously monitor and Analyze security alerts and logs to identify potential incidents. Analyze network traffic patterns to detect anomalies and identify potential security breaches. 2) Implement correlation rules and create playbooks as per requirements. Continuously update and suggest new rules and playbooks based on the latest attack vectors and insights from public articles and cybersecurity reports. 3) Use security compliance and scanning solutions to conduct assessments and validate the effectiveness of security controls and policies. Suggest improvements to enhance the overall security posture. 4) Utilize deception security solutions to deceive and detect potential attackers within the network. 5) Leverage deep expertise in networking, system architecture, operating systems, virtual machines (VMs), servers, and applications to enhance cybersecurity operations. 6) Work effectively with cross-functional teams to implement and maintain robust security measures. Conduct thorough forensic analysis of security incidents to determine root causes and impact. 7) Assist with all phases of incident response. Develop and refine incident response strategies and procedures to address emerging cyber threats. 8) Perform digital forensics to understand attack vectors and impact. Swiftly respond to and mitigate security threats, ensuring the integrity and security of organizational systems and data. 9) Professionally communicate and report technical findings, security incidents, and mitigation recommendations to clients. About Company Innspark is the fastest-growing Deep-tech Solutions company that provides next-generation products and services in Cybersecurity and Telematics. The Cybersecurity segment provides out-of-the-box solutions to detect and respond to sophisticated cyber incidents, threats, and attacks. The solutions are powered by advanced Threat Intelligence, Machine Learning, and Artificial Intelligence that provides deep visibility of the enterprise’s security. We have developed and implemented solutions for a wide range of customers with highly complex environments including Government Organizations, Banks & Financial institutes, PSU, Healthcare Providers, Private Enterprises. Website: https://innspark.in/ Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Work Location: In person
Posted 1 month ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for developing and deploying machine learning algorithms. Evaluates accuracy and functionality of machine learning algorithms. Translates application requirements into machine learning problem statements. Analyzes and evaluates solutions both internally generated as well as third party supplied. Develops novel ways to use machine learning to solve problems and discover new products. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description About the Role: We are seeking an experienced Data Scientist to join our growing Operational Intelligence team. You will play a key role in building intelligent systems that help reduce alert noise, detect anomalies, correlate events, and proactively surface operational insights across our large-scale streaming infrastructure. You’ll work at the intersection of machine learning, observability, and IT operations, collaborating closely with Platform Engineers, SREs, Incident Managers, Operators and Developers to integrate smart detection and decision logic directly into our operational workflows. This role offers a unique opportunity to push the boundaries of AI/ML in large-scale operations. We welcome curious minds who want to stay ahead of the curve, bring innovative ideas to life, and improve the reliability of streaming infrastructure that powers millions of users globally. What You’ll Do Design and tune machine learning models for event correlation, anomaly detection, alert scoring, and root cause inference Engineer features to enrich alerts using service relationships, business context, change history, and topological data Apply NLP and ML techniques to classify and structure logs and unstructured alert messages Develop and maintain real-time and batch data pipelines to process alerts, metrics, traces, and logs Use Python, SQL, and time-series query languages (e.g., PromQL) to manipulate and analyze operational data Collaborate with engineering teams to deploy models via API integrations, automate workflows, and ensure production readiness Contribute to the development of self-healing automation, diagnostics, and ML-powered decision triggers Design and validate entropy-based prioritization models to reduce alert fatigue and elevate critical signals Conduct A/B testing, offline validation, and live performance monitoring of ML models Build and share clear dashboards, visualizations, and reporting views to support SREs, engineers and leadership Participate in incident postmortems, providing ML-driven insights and recommendations for platform improvements Collaborate on the design of hybrid ML + rule-based systems to supportnamic correlation and intelligent alert grouping Lead and support innovation efforts including POCs, POVs, and explorationemerging AI/ML tools and strategies Demonstrate a proactive, solution-oriented mindset with the ability to navigate ambiguity and learn quickly Participate in on-call rotations and provide operational support as needed Qualifications Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, Statistics or a related field 5+ years of experience building and deploying ML solutions in production environments 2+ years working with AIOps, observability, or real-time operations data Strong coding skills in Python (including pandas, NumPy, Scikit-learn, PyTorch, or TensorFlow) Experience working with SQL, time-series query languages (e.g., PromQL), and data transformation in pandas or Spark Familiarity with LLMs, prompt engineering fundamentals, or embedding-based retrieval (e.g., sentence-transformers, vector DBs) Strong grasp of modern ML techniques including gradient boosting (XGBoost/LightGBM), autoencoders, clustering (e.g., HDBSCAN), and anomaly detection Experience managing structured + unstructured data, and building features from logs, alerts, metrics, and traces Familiarity with real-time event processing using tools like Kafka, Kinesis, or Flink Strong understanding of model evaluation techniques including precision/recall trade-offs, ROC, AUC, calibration Comfortable working with relational (PostgreSQL), NoSQL (MongoDB), and time-series (InfluxDB, Prometheus) databases Ability to collaborate effectively with SREs, platform teams, and participate in Agile/DevOps workflows Clear written and verbal communication skills to present findings to technical and non-technical stakeholders Comfortable working across Git, Confluence, JIRA, & collaborative agile environments Nice To Have Experience building or contributing to the AIOps platform (e.g., Moogsoft, BigPanda, Datadog, Aisera, Dynatrace, BMC etc.) Experience working in streaming media, OTT platforms, or large-scale consumer services Exposure to Infrastructure as Code (Terraform, Pulumi) and modern cloud-native tooling Working experience with Conviva, Touchstream, Harmonic, New Relic, Prometheus, & event- based alerting tools Hands-on experience with LLMs in operational contexts (e.g., classification of alert text, log summarization, retrieval-augmented generation) Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) and embeddings-based search for observability data Experience using MLflow, SageMaker, or Airflow for ML workflow orchestration Knowledge of LangChain, Haystack, RAG pipelines, or prompt templating libraries Exposure to MLOps practices (e.g., model monitoring, drift detection, explainability tools like SHAP or LIME) Experience with containerized model deployment using Docker or Kubernetes Use of JAX, Hugging Face Transformers, or LLaMA/Claude/Command-R models in experimentation Experience designing APIs in Python or Go to expose models as services Cloud proficiency in AWS/GCP, especially for distributed training, storage, or batch inferencing Contributions to open-source ML or DevOps communities, or participation in AIOps research/benchmarking efforts. Certifications in cloud architecture, ML engineering, or data science specializations, confluence pages, white papers, presentations, test results, technical manuals, formal recommendations and reports. Contributes to the company by creating patents, Application Programming Interfaces (APIs). Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Posted 1 month ago
6.0 years
0 Lacs
Delhi, India
On-site
JOB_POSTING-3-73207-2 Job Description Role Title : AVP, Enterprise Logging & Observability (L11) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Splunk is Synchrony's enterprise logging solution. Splunk searches and indexes log files and helps derive insights from the data. The primary goal is, to ingests massive datasets from disparate sources and employs advanced analytics to automate operations and improve data analysis. It also offers predictive analytics and unified monitoring for applications, services and infrastructure. There are many applications that are forwarding data to the Splunk logging solution. Splunk team including Engineering, Development, Operations, Onboarding, Monitoring maintain Splunk and provide solutions to teams across Synchrony. Role Summary/Purpose The role AVP, Enterprise Logging & Observability is a key leadership role responsible for driving the strategic vision, roadmap, and development of the organization’s centralized logging and observability platform. This role supports multiple enterprise initiatives including applications, security monitoring, compliance reporting, operational insights, and platform health tracking. This role lead platform development using Agile methodology, manage stakeholder priorities, ensure logging standards across applications and infrastructure, and support security initiatives. This position bridges the gap between technology teams, applications, platforms, cloud, cybersecurity, infrastructure, DevOps, Governance audit, risk teams and business partners, owning and evolving the logging ecosystem to support real-time insights, compliance monitoring, and operational excellence. Key Responsibilities Splunk Development & Platform Management Lead and coordinate development activities, ingestion pipeline enhancements, onboarding frameworks, and alerting solutions. Collaborate with engineering, operations, and Splunk admins to ensure scalability, performance, and reliability of the platform. Establish governance controls for source naming, indexing strategies, retention, access controls, and audit readiness. Splunk ITSI Implementation & Management - Develop and configure ITSI services, entities, and correlation searches. Implement notable events aggregation policies and automate response actions. Fine-tune ITSI performance by optimizing data models, summary indexing, and saved searches. Help identify patterns and anomalies in logs and metrics. Develop ML models for anomaly detection, capacity planning, and predictive analytics. Utilize Splunk MLTK to build and train models for IT operations monitoring. Security & Compliance Enablement Partner with InfoSec, Risk, and Compliance to align logging practices with regulations (e.g., PCI-DSS, GDPR, RBI). Enable visibility for encryption events, access anomalies, secrets management, and audit trails. Support security control mapping and automation through observability. Stakeholder Engagement Act as a strategic advisor and point of contact for business units, application, infrastructure, security stakeholders and business teams leveraging Splunk. Conduct stakeholder workshops, backlog grooming, and sprint reviews to ensure alignment. Maintain clear and timely communications across all levels of the organization. Process & Governance Drive logging and observability governance standards, including naming conventions, access controls, and data retention policies. Lead initiatives for process improvement in log ingestion, normalization, and compliance readiness. Ensure alignment with enterprise architecture and data classification models. Lead improvements in logging onboarding lifecycle time, automation pipelines, and selfservice ingestion tools. Mentor junior team members and guide engineering teams on secure, standardized logging practices. Required Skills/Knowledge Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Splunk Subject Matter Expert (SME) Strong hands-on understanding of Splunk architecture, pipelines, dashboards, and alerting, data ingestion, search optimization, and enterprise-scale operations. Experience supporting security use cases, encryption visibility, secrets management, and compliance logging. Splunk Development & Platform Management, Security & Compliance Enablement, Stakeholder Engagement & Process & Governance Experience with Splunk Premium Apps - ITSI and Enterprise Security (ES) minimally Experience with Data Streaming Platforms & tools like Cribl, Splunk Edge Processor. Proven ability to work in Agile environments using tools such as JIRA or JIRA Align. Strong communication, leadership, and stakeholder management skills. Familiarity with security, risk, and compliance standards relevant to BFSI. Proven experience leading product development teams and managing cross-functional initiatives using Agile methods. Strong knowledge and hands-on experience with Splunk Enterprise/Splunk Cloud. Design and implement Splunk ITSI solutions for proactive monitoring and service health tracking. Develop KPIs, Services, Glass Tables, Entities, Deep Dives, and Notable Events to improve service reliability for users across the firm Develop scripts (python, JavaScript, etc.) as needed in support of data collection or integration Develop new applications leveraging Splunk’s analytic and Machine Learning tools to maximize performance, availability and security improving business insight and operations. Support senior engineers in analyzing system issues and performing root cause analysis (RCA). Desired Skills/Knowledge Deep knowledge of Splunk development, data ingestion, search optimization, alerting, dashboarding, and enterprise-scale operations. Exposure to SIEM integration, security orchestration, or SOAR platforms. Knowledge of cloud-native observability (e.g. AWS/GCP/Azure logging). Experience in BFSI or regulated industries with high-volume data handling. Familiarity with CI/CD pipelines, DevSecOps integration, and cloud-native logging. Working knowledge of scripting or automation (e.g., Python, Terraform, Ansible) for observability tooling. Splunk certifications (Power User, Admin, Architect, or equivalent) will be an advantage . Awareness of data classification, retention, and masking/anonymization strategies. Awareness of integration between Splunk and ITSM or incident management tools (e.g., ServiceNow, PagerDuty) Experience with Version Control tools – Git, Bitbucket Eligibility Criteria Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Demonstrated success in managing large-scale logging platforms in regulated environments. Excellent communication, leadership, and cross-functional collaboration skills. Experience with scripting languages such as Python, Bash, or PowerShell for automation and integration purposes. Prior experience in large-scale, security-driven logging or observability platform development. Excellent problem-solving skills and the ability to work independently or as part of a team. Strong communication and interpersonal skills to interact effectively with team members and stakeholders. Knowledge of IT Service Management (ITSM) and monitoring tools. Knowledge of other data analytics tools or platforms is a plus. WORK TIMINGS : 01:00 PM to 10:00 PM IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply. Level / Grade : 11 Job Family Group Information Technology
Posted 1 month ago
6.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
JOB_POSTING-3-73207-1 Job Description Role Title : AVP, Enterprise Logging & Observability (L11) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Splunk is Synchrony's enterprise logging solution. Splunk searches and indexes log files and helps derive insights from the data. The primary goal is, to ingests massive datasets from disparate sources and employs advanced analytics to automate operations and improve data analysis. It also offers predictive analytics and unified monitoring for applications, services and infrastructure. There are many applications that are forwarding data to the Splunk logging solution. Splunk team including Engineering, Development, Operations, Onboarding, Monitoring maintain Splunk and provide solutions to teams across Synchrony. Role Summary/Purpose The role AVP, Enterprise Logging & Observability is a key leadership role responsible for driving the strategic vision, roadmap, and development of the organization’s centralized logging and observability platform. This role supports multiple enterprise initiatives including applications, security monitoring, compliance reporting, operational insights, and platform health tracking. This role lead platform development using Agile methodology, manage stakeholder priorities, ensure logging standards across applications and infrastructure, and support security initiatives. This position bridges the gap between technology teams, applications, platforms, cloud, cybersecurity, infrastructure, DevOps, Governance audit, risk teams and business partners, owning and evolving the logging ecosystem to support real-time insights, compliance monitoring, and operational excellence. Key Responsibilities Splunk Development & Platform Management Lead and coordinate development activities, ingestion pipeline enhancements, onboarding frameworks, and alerting solutions. Collaborate with engineering, operations, and Splunk admins to ensure scalability, performance, and reliability of the platform. Establish governance controls for source naming, indexing strategies, retention, access controls, and audit readiness. Splunk ITSI Implementation & Management - Develop and configure ITSI services, entities, and correlation searches. Implement notable events aggregation policies and automate response actions. Fine-tune ITSI performance by optimizing data models, summary indexing, and saved searches. Help identify patterns and anomalies in logs and metrics. Develop ML models for anomaly detection, capacity planning, and predictive analytics. Utilize Splunk MLTK to build and train models for IT operations monitoring. Security & Compliance Enablement Partner with InfoSec, Risk, and Compliance to align logging practices with regulations (e.g., PCI-DSS, GDPR, RBI). Enable visibility for encryption events, access anomalies, secrets management, and audit trails. Support security control mapping and automation through observability. Stakeholder Engagement Act as a strategic advisor and point of contact for business units, application, infrastructure, security stakeholders and business teams leveraging Splunk. Conduct stakeholder workshops, backlog grooming, and sprint reviews to ensure alignment. Maintain clear and timely communications across all levels of the organization. Process & Governance Drive logging and observability governance standards, including naming conventions, access controls, and data retention policies. Lead initiatives for process improvement in log ingestion, normalization, and compliance readiness. Ensure alignment with enterprise architecture and data classification models. Lead improvements in logging onboarding lifecycle time, automation pipelines, and selfservice ingestion tools. Mentor junior team members and guide engineering teams on secure, standardized logging practices. Required Skills/Knowledge Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Splunk Subject Matter Expert (SME) Strong hands-on understanding of Splunk architecture, pipelines, dashboards, and alerting, data ingestion, search optimization, and enterprise-scale operations. Experience supporting security use cases, encryption visibility, secrets management, and compliance logging. Splunk Development & Platform Management, Security & Compliance Enablement, Stakeholder Engagement & Process & Governance Experience with Splunk Premium Apps - ITSI and Enterprise Security (ES) minimally Experience with Data Streaming Platforms & tools like Cribl, Splunk Edge Processor. Proven ability to work in Agile environments using tools such as JIRA or JIRA Align. Strong communication, leadership, and stakeholder management skills. Familiarity with security, risk, and compliance standards relevant to BFSI. Proven experience leading product development teams and managing cross-functional initiatives using Agile methods. Strong knowledge and hands-on experience with Splunk Enterprise/Splunk Cloud. Design and implement Splunk ITSI solutions for proactive monitoring and service health tracking. Develop KPIs, Services, Glass Tables, Entities, Deep Dives, and Notable Events to improve service reliability for users across the firm Develop scripts (python, JavaScript, etc.) as needed in support of data collection or integration Develop new applications leveraging Splunk’s analytic and Machine Learning tools to maximize performance, availability and security improving business insight and operations. Support senior engineers in analyzing system issues and performing root cause analysis (RCA). Desired Skills/Knowledge Deep knowledge of Splunk development, data ingestion, search optimization, alerting, dashboarding, and enterprise-scale operations. Exposure to SIEM integration, security orchestration, or SOAR platforms. Knowledge of cloud-native observability (e.g. AWS/GCP/Azure logging). Experience in BFSI or regulated industries with high-volume data handling. Familiarity with CI/CD pipelines, DevSecOps integration, and cloud-native logging. Working knowledge of scripting or automation (e.g., Python, Terraform, Ansible) for observability tooling. Splunk certifications (Power User, Admin, Architect, or equivalent) will be an advantage . Awareness of data classification, retention, and masking/anonymization strategies. Awareness of integration between Splunk and ITSM or incident management tools (e.g., ServiceNow, PagerDuty) Experience with Version Control tools – Git, Bitbucket Eligibility Criteria Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Demonstrated success in managing large-scale logging platforms in regulated environments. Excellent communication, leadership, and cross-functional collaboration skills. Experience with scripting languages such as Python, Bash, or PowerShell for automation and integration purposes. Prior experience in large-scale, security-driven logging or observability platform development. Excellent problem-solving skills and the ability to work independently or as part of a team. Strong communication and interpersonal skills to interact effectively with team members and stakeholders. Knowledge of IT Service Management (ITSM) and monitoring tools. Knowledge of other data analytics tools or platforms is a plus. WORK TIMINGS : 01:00 PM to 10:00 PM IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply. Level / Grade : 11 Job Family Group Information Technology
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Overview: Our client is seeking an Information Security Engineer in Chennai, India to join their growing team. Job Description: •Configuring and deploying security engineering tools into the environment, firewalls, VPNs, installing event monitoring systems, configuring IDS and IPS, (Intrusion detection and intrusion prevention systems) •Assessing, building, and supporting security solutions and controls including: SEIM, network firewalls, ACLs, IPS, internet content filtering, Identity and Access Management, web application firewalls(WAF), vulnerability scanners, penetration tests, incident response, Active Directory group policies(GPOs), and logical access controls •Researching and deploying new technologies •Performing internal security audits and monitoring systems to ensure that appropriate access levels are maintained •Preparing for and responding to security incidents •Serving as an internal Information Security consultant to the organization •Communicating threats and countermeasures to management and staff to promote security awareness and compliance throughout the organization •Developing and/or maintaining BCP/DR plans for security systems and participating in tests •Collaborating with IS management, legal, human resources and law enforcement agencies to manage security vulnerabilities or investigations •Lead working sessions to identify platform, operational, and automation-related issues in XSOAR. •Triage and remediate bugs impacting system stability, case management, and playbook execution. •Collaborate with analysts and engineers to test, validate, and deploy fixes. •Provide weekly updates outlining bugs resolved, progress status, and blockers. •Integrate Threat Intelligence Sources: •Connect and validate integrations with platforms such as MISP, URLhaus, MalwareBazaar, and ThreatFox. •Develop enrichment and response playbooks that leverage threat intel feeds. •Automate scoring, tagging, and correlation of IOCs across alert workflows. •Document integration procedures and train analysts on new capabilities. •Design XSOAR Maturity Roadmap •Evaluate current platform capabilities and identify opportunities for improvement. •Propose a phased maturity model for automation, threat intel usage, and analyst experience. •Recommend KPIs, metrics, and best practices for measuring progress. •Deliver a strategic plan that supports long-term automation and threat detection goals. Required skills and experience: •Email Security, DMARK, DKIM •General Enterprise Security in MS stack •Cloudflare •Programming (python preferred) •Bachelor's Degree in a relevant discipline (Computer Information Systems, Information System Technologies, Management Information Systems, Computer Science, or equivalent experience). •Strong interpersonal, communication, and leadership skills, including the ability to effectively communicate to both technical and non-technical audiences, in both a one on one as well as in a group environment •Knowledge of the TCP/IP networking protocol suite •Strong understanding of LAN/WAN technologies; experience configuring FTP services, DNS and SMTP architectures. •Experience with network protocol analysis •Three or more years of experience in the design and deployment of network security and operating system solutions and information security infrastructure elements such as Firewalls, VPN, DMZ, Security Event Monitoring systems, IDS/IPS, and Directory Services. •Strong understanding of common network and system exploits and vulnerabilities. •Excellent analytical and problem solving skills. Ability to troubleshoot complex networks and design network security solutions •A solid understanding and work experience with virtualization technologies and host operating systems, including Windows and Linux •Experience with Digital Certificates, SSL, IPSEC, and other encryption technologies. •A strong understanding of authentication and authorization methodologies, including knowledge of network authentication protocols including TACACS and RADIUS. •Experience with scripting languages •Experience with security auditing tools such as COPS, Tripwire, Nessus, etc. The pay is $10/hr to $12/hr USD. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
East Sikkim, Sikkim, India
On-site
Medhavi Skills University School of Health Science and Technology Medhavi Skills University, School of Health Science and Technology announces an open competition for the following position JOB DESCRIPTION JOB TITLE: Visiting Faculty in Hospital Administration POSITION OBJECTIVE Faculty member will be responsible for providing effective instruction in Hospital Administration. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty member play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. ACADEMIC QUALIFICATIONS Master's Degree in Hospital Administration. SKILLS AND EXPERIENCE · A minimum of 2 - 3 years of experience in the area of Teaching or related fields (equivalent combination of teaching experience in other settings may be considered) · Relevant experience in a hospital setting is desirable · Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice · Must be able to provide instruction at various levels within the program areas · Experience in developing course curriculum as per international standards · Effective presentation skills, both theoretical and practical · Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization · A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology · Current knowledge of teaching practices, trends and issues · Evidence of a personal professional development plan. · The ability to function as a team player within a multi-cultural work environment LANGUAGE · Fluency in written and spoken English is essential DUTIES AND RESPONSIBILITIES · Using concept and applied approach, teaches Hospital Administration related courses that are in line with course and program goals to meet the needs and aspirations of the students and the community · Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. · Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments · Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other personnel as required · Supports students during internships and work placements · Maintains regular office hours in order to advise and assist students · Monitors student progress continuously both on a system-wide basis · Ensures that teaching facilities, equipment and supplies are maintained in good working order · Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. · Keeps abreast of developments in the field by engaging in professional development activities Other duties as assigned by the Dean of the concerned School. REPORTS TO The Dean, Health Science and Technology.
Posted 1 month ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In identity and access management at PwC, you will focus on confirming secure and efficient access to systems and data for employees and/or clients. Your work will involve the design and implementation of strategies to protect sensitive information and manage user identities. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: We are seeking a highly skilled Sailpoint Developer .If candidate has experience of 2-3 years, he/she must be Sailpoint Certified, above 3 years experience sailpoint certification is not mandatory but good to have Responsibilities Technical Skills/Knowledge: Candidates should have hands-on experience in sailpoint(8.x) development that should include below functionalities. Writing Rules using sailpoint api's in Java/Beanshell. Concepts of Roles, Policies, Certifications. Basic concepts like installation, Identity Mappings, correlation, debugging, filters etc. Knowledge on Workflows, LCM, Email Templates and Provisioning Good to have skills: Custom Connector Sailpoint Integration with different tools Rest api's Very good Java programming skills Good understanding of the Deployment process. Must have exposure in agile projects Mandatory Skill Sets sailpoint Preferred Skill Sets sailpoint Years Of Experience Required 3-12 Education Qualification B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SailPoint Identity Security Cloud Optional Skills Accepting Feedback, Accepting Feedback, Access Control Models, Access Control System, Access Management, Active Listening, Authorization Compliance, Authorization Management Systems, Azure Active Directory, Cloud Identity and Access Management (IAM), Communication, CyberArk Management, Cybersecurity, Emotional Regulation, Empathy, Encryption Technologies, Federated Identity Management, ForgeRock Identity Platform, Identity and Access Management (IAM), Identity-Based Encryption, Identity Federation, Identity Governance Framework (IGF), Identity Verification, Inclusion, Information Security {+ 17 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 1 month ago
5.0 years
4 - 7 Lacs
Hyderābād
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Duties: Lead and coordinate incident response efforts for cloud-based environments (AWS, Azure, GCP). Analyze and investigate security alerts, logs, and events from SIEM, EDR, and cloud-native tools. Develop and maintain incident response playbooks, runbooks, and escalation procedures. Collaborate with CloudOps, Cloud Engineering, and Application Teams to contain and remediate threats. Analyze information security events from multiple sources, including SIEM, IPS/IDS, firewalls, Endpoint security, cloud security, email gateway, Identity protection, etc., identify the cause of incidents, and respond by applying containment and eradication strategies. Design and implement IT security systems (Endpoint security, Email protection, Identity protection, Cloud security) to protect corporate network from cyber threats. Respond and analyze cyber incidents, Monitoring IPS/IDS alerts, Coordinating and distributing advisories on cyber security Incident, vulnerabilities, and threats to relevant stakeholders. Collaborate closely with Threat Intelligence, Incident Response, Business Security, Application Security, Technology, and other teams as vital. Assess vulnerabilities and attacker tactics, techniques, and procedures (TTP) and provide defensive action to locate and prevent threats. Review and analyze security data within the SIEM and network traffic such as full packet captures and analysis/or NetFlow data to detect traffic anomalies, identify infected systems, and threat actor related activity based on known tactics, techniques, and procedures. Configure rules for real-time alerting in SIEM tool for events, analytic rules, automation rules, hunting queries & Playbook. Conduct static and dynamic Malware Analysis. Configure and deploy security policies, Rules, and controls within firewalls. Configure Palo-Alto Security firewall Policies/Rules, Build Custom objects/Categories for network Configurations based on various enterprise requirements. Create and enforce security policies in various Cyber defense tools (Endpoint security/Email gateway, firewalls, AD Groups) to mitigate risks. Create and update interactive Security event/Incident Reports and Dashboards for executive leadership. Conduct proactive Threat Hunting exercises to identify and mitigate security threats through the review of system logs, threat intelligence, network activity, and known tactics, techniques, and procedures. Lead activities to simulate real-world cyber-attacks and assess effectiveness of defensive measures. Configure IDS/IPS signatures based on Vendor-provided signatures, Vulnerability Database, CTI Feeds, TCP/IP, HTTP, FTP, SSH protocols following industry standards (NIST, PCI-DSS, HIPAA. etc.), regex, hex encoding and create Custom IDS/IPS based on opensource signatures (snort, Suricata). Work under Team Leader to maintain security devices and show practical experience in managing SIEM environments, firewalls, content filters, NIDS, proxy servers, HIPS, and packet capture devices. Perform malware analysis by sandboxing file, URL, decoding a script and locate IOCs (Indicators of Compromise) within the file while knowing and understanding the MITRE Kill Chain and other Cybersecurity standards. Work on End-End malware remediation process from identifying malware, containing systems while assessing the Enterprise risk, Malware reverse engineering, identifying IOC’s, updating identified signatures and Hunting IOCs in Enterprise environment. Work on endpoint security Incidents while providing recommended actions for completely removing all traces of malware from the infected system, including rootkits, Trojans, viruses, and malicious software’s restoring system to a known good state, ensuring the integrity and security of all data and applications. Serve as the primary escalation contact for all security incidents in the absence of L3. Make recommendations, build, modify, and update IPS policies, Endpoint AV security controls, Network AV security controls, and Security Information Event Management (SIEM) tool rules. Mentor and train team members. Deliver technical training in areas such as log monitoring, security event analysis, phishing email investigations, and incident handling. Requirements: Must have a Bachelor’s degree in Software or Computer Engineering, Mechanical Engineering, Information Security, or related field. Must have obtained at least one of the following certifications: CISSP, CompTIA Security +, CHFI ,AWS Security Specialty, AWS Solution Architect Associate Strong knowledge of cloud platforms (AWS, Azure, GCP) and their security services. Experience with cloud-native logging and monitoring (e.g., CloudTrail, GuardDuty, Azure Defender). Must have 5 years of progressive experience in Information/Cyber Security positions performing/utilizing the following: Information Security Operations. Cyber Incident Response Process identification, analysis, reporting, remediation/mitigation, verification, post-analysis, and process improvement. Network analysis tools, scripting languages, software vulnerabilities, exploits and malware analysis, and reverse engineering. Reading and understanding system data including security event logs, system logs, application logs, and device logs. Strong network security, threat hunting, and threat intelligence Must have at least 4 years of experience with: Enterprise grade technologies including Windows and Linux Operating Systems, Databases, Endpoint security, Web Applications and Applicable monitoring tools, including. SIEM, DLP, Internet filtering/blocking, IDS/IPS, firewalls, Anti-Virus, encryption technologies, and Vulnerability management). Creating custom correlation rules to detect known or suspected malware traffic patterns within security tools. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
Posted 1 month ago
15.0 years
5 - 10 Lacs
Hyderābād
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Be able to comprehend the requirement & as per the need create or modify components in ORMB Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: B.Tech./MCA/Graduation (Minimum 15 years of formal education, Correspondence courses are not relevant) 8+ years of IT experience 6+ years of ORMB experience 5+ years of Oracle experience Hands-on experience on PL/SQL scripts and performance tuning Proficient in cloud technologies (Azure preferable) In depth knowledge of all major technical modules of ORMB, majorly of MO & BO, Algorithms, Maps & Zones, Business Services & Service Scripts, Batch Processing, and XAI & Web services configured in ORMB Well versed with End to end process of Installing & Configuring ORMB on a System Well versed with various modules of ORMB, Correlation between them, Navigation in the tool, Knowledge of Batch Jobs required for Billing & there configuration At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Nic #NJP
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Hyderābād
On-site
SUMMARY The Data Analyst role supports the Structured Data Services Team Lead on active projects. This involves understanding client requirements, reviewing documents, and identifying, gathering, analyzing, and extracting relevant data. The Data Analyst reports any difficulties and observed patterns to the Senior Data Analyst II or Team Lead. Meeting deadlines while maintaining high standards of accuracy and quality is crucial for this role. ROLES & RESPONSIBILITIES Analyzes documents and extracts content based on project specifications using Excel and other file types Collaborate closely with the Team Lead to receive the latest updates and instructions on projects and develops relationships within immediate team Performs data cleansing or format extracted data using formulas, manual methods, or programming tools Conducts audits on assigned projects Follows established procedures and methods to solve problems Identifies the correlation, issue and pattern through data mining Provides data into comprehensible structures of organizing and transforming information Identifies the timing and indicators of data access based on the analysis Responsible for integrity in analysis, quality on the projects Manages multiple projects daily Meets project targets consistently May perform other duties as assigned by management SKILLS AND KNOWLEDGE Basic understanding of document analysis especially in data breach review Knowledge in the Advanced Excel and basic other Microsoft applications (like Word, PowerPoint etc.) Experience with Macro coding, preferred Knowledge and/or experience with a common scripting or programming language, including Powery Query and Python will be added advantage Strong verbal and written communication skills Experience working in a team environment Flexible, adaptable, responsive, and positive Data Analytical Certifications would be preferred Basic understanding of ETL frameworks JOB REQUIREMENTS Bachelor's Degree in Computer Science, Mathematics, Information Management, or Statistics and 0-1 years of Data Analyst experience or related experience. Ability to work greater than 40 hours per week as needed DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete… You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. About Us Arete Incident Response is an elite team of the world’s leading cybersecurity and digital forensics experts who combat today’s sophisticated cyberattacks. We work tirelessly to provide unparalleled capabilities and solutions throughout the entire cyber incident life cycle. These include incident response readiness assessments and penetration tests as well as post-incident response, remediation, containment, and eradication services. We work in close collaboration with industry leaders and government agencies along with leading cybersecurity technology platforms to deliver an innovative, intelligence-based approach to solving our client’s toughest challenges. If you want to work with the most talented and experienced people in the industry with the desire to be a cyber hunter and industry expert, we want you to be a part of our team.
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
Gangtok, Sikkim
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: Faculty members are responsible for providing effective instruction in Nutrition and Dietetics subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches Nutrition and Dietetics courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments. Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required. Supports students during internships and work placements. Maintains regular office hours in order to advise and assist students. Monitors student progress continuously both on a system-wide basis. Ensures that teaching facilities, equipment and supplies are maintained in good working order. Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities. Contributes to the development of the Health Sciences by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required. Qualifications & Skills Required: Master's Degree in Nutrition and Dietetics/Clinical Nutrition and Dietetics A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of Nutrition and Dietetics or related fields (equivalent combination of teaching experience in other settings may be considered). Relevant experience in a hospital setting is desirable. Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Must be able to provide instruction at various levels within the program areas. Experience in developing course curriculum as per international standards. Effective presentation skills, both theoretical and practical. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology. Current knowledge of teaching practices, trends and issues. Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: ₹800.00 - ₹1,000.00 per hour Work Location: In person
Posted 1 month ago
15.0 - 20.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Head – Performance Management - Transport Job Level/ Designation M4/Vice President Function Corporate-Technology Department SNOC Location Pune/Hyderabad Job Purpose SNOC is centralized technology operation centre responsible for FCAPS (Fault, Change, Accounting, Performance & Security) to serve Pan India mobility and enterprise customers across all technologies and domains through start of art tools, digital initiatives, well stitched processes and skilled people. Service, Performance and OSS vertical is responsible for the upkeep of network & service performance. Transport performance vertical is responsible for end to end performance of IP CORE, IP access, DWDM, Optical access & microwave network elements. Accountable for performance surveillance, analysis, tracking and resolution of the performance deviations below agreed thresholds. Responsible to capture of the learnings for future use and track roll out across network Stakeholder management across domains and functions to meet the network experience expectation through highest quality of analysis and correlation. Focus on skill building and capability enhancement Key Result Areas/Accountabilities Transport Performance Analytics & KPI Modeling Design and govern KPI models across transport domains (IP, DWDM, Microwave, Optical), focusing on parameters that directly affect service experience. Define thresholds and baseline behaviors in collaboration with planning, operations, and service teams. Ensure KPI definitions and thresholds are integrated within performance tools and validated for accuracy and usability in live operations. Performance Surveilla nce & Service Assurance Drive real-time surveillance and service-centric assurance across critical KPIs using state-of-the-art tools and telemetry-based systems. Correlate performance deviations with customer-impacting events and initiate domain-level or cross-functional interventions. Embed automation and machine learning wherever feasible to pre-emptively detect and resolve issues, reducing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR). Knowledge Management & Continuous Improvement Institutionalize a knowledge loop to ensure every performance issue contributes to a learning repository for faster future resolution. Promote a preventive operations culture by tracking RCA effectiveness and ensuring closure across all regions. Standardize learnings into SOPs and performance playbooks, ensuring national rollout and operational adherence. Process Governance & Compliance Ensure complete adherence to SNOC's service processes under the ITIL framework , enabling predictable and high-quality outcomes. Maintain compliance with ISO 20K, ISO 27K, TL 9000, SOX, and TRAI/DOT requirements. Drive process simplification and optimization across performance operations while enabling service excellence through structured CSI (Continual Service Improvement). People Leadership & Digital Culture Build and lead a high-performing, analytics-driven performance team with strong domain expertise. Foster a culture that blends technical depth , data-led decision making , and a service-first mindset . Ensure adherence to Health, Safety, and Wellbeing (HSW) standards and promote diversity, inclusion, and digital capabilities within the team. Core Competencies, Knowledge, Experience Overall 15-20 years of experience in managing telecom networks and minimum 5 years of managing IP performance IP CORE, IP access, DWDM, Optical access & microwave across CISCO, Juniper, ECI, Huawei, ZTE, CIENA, Infinera, NEC, Ericsson OEMs. Knowledge of industry standard KPIs ,adept in analysing information, system needs, evaluating service requirements, analysis of complex KPI degradation Strong understanding & experience in managing performance KPIs, TATs for network quality purpose, transport KPIs and corresponding impact on services Must Have Technical / Professional Qualifications Electronics/Telecommunication engineering graduate - Must Should have knowledge of ITIL processes and industry certificates – Must IP routing, configurations, Interface physical characteristics, node resource dimensioning, transmission protocols, DWDM and microwave link engineering – Must Digital mind set - Preferred Technology and service acumen - Must Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
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