Corporate Salary Relationship Manager

The Corporate Salary Relationship Manager plays a crucial role in deepening corporate salary accounts with a focus on the quality of accounts. Working in the Retail Banking unit in Mumbai, your responsibility includes identifying prospective customers and converting them into real business opportunities. Your role involves acquiring corporate clients to facilitate the acquisition of corporate salary accounts by sales managers and sales officers. Your primary responsibilities will include deepening the existing portfolio to ensure customer stickiness, maintaining accurate and timely updates in acquired accounts, and periodically reviewing underperforming customers to devise improvement strategies. You will assess client needs, explore cross-selling opportunities to generate new revenue sources, and ensure effective Customer Relationship Management for superior service. Additionally, you will drive corporate engagement activities, gather market intelligence, and monitor best practices in competitor banks. It is essential to stay informed about all policies and procedures related to products, KYC, and AML regulations. You will evaluate growth strategies based on competitor analysis and customer feedback, recommend process improvements, and oversee a team of Relationship Officers, focusing on their development and retention. As a Manager, you will be responsible for attracting and retaining top talent within your reporting structure, monitoring key performance indicators, and supporting teams to achieve growth targets. The ideal candidate should hold a Graduate degree with a preference for a Finance Post Graduate degree (MBA preferred) and possess over 11 years of relevant branch banking experience. If you have a demonstrated ability in sales planning, conceptualizing promotions, and leading marketing initiatives, and if you are looking to take on a challenging and rewarding role in branch banking, we encourage you to apply for the Corporate Salary Relationship Manager position.,