Corporate Salary Relationship Manager

Role Overview: As a Corporate Salary Relationship Manager in Mumbai under the Retail Banking business unit, your main responsibility is to deepen corporate salary accounts, focusing on the quality of accounts. You will need to identify potential customers and convert them into business opportunities, with a specific focus on acquiring corporate clients for the sales team. Key Responsibilities: - Deepen the existing portfolio to ensure customer loyalty and retention - Maintain accurate and timely updates in acquired accounts, including salary information - Review and create action plans for under-performing customers - Identify client needs and explore cross-selling opportunities to generate new revenue streams - Manage effective Customer Relationship Management to provide top-notch service - Engage in corporate activities to acquire and retain corporate clients - Stay updated on market intelligence and competitor best practices - Ensure compliance with all policies and procedures related to products, KYC, and AML - Evaluate growth strategies based on competitor analysis and customer feedback - Propose process changes for service efficiency and quality improvement across the branch network - Lead a team of Relationship Officers, focusing on their development and retention - Demonstrate proficiency in sales planning, promotions, and marketing initiatives Qualifications Required: - Graduate in any field - Post Graduate in Finance (MBA preferred) Additional Company Details: - The ideal candidate will have at least 11 years of relevant branch banking experience - You will be expected to attract and retain top talent for key positions within your team - Monitor and improve key performance metrics such as employee productivity, hiring quality, and attrition rates - Provide necessary support to help your team achieve growth targets efficiently,