Coordinator Parts Sales

Liebherr Appliances India

2 - 6 years

4 - 7 Lacs

mumbai

Posted:3 weeks ago| Platform:

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Skills Required

spare parts marketing marketing sales invoice quote preparation customer service sales coordination ups follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinate and organize spare parts offers and orders within a market suitable time period.
Support the service department and service engineers.
Identify spare parts and deliver them on time to customers.
Prepare quotations and spare parts proposals.
Proactively offer modification kits and exchange programs.
Handle enquiries and provide technical clarifications regarding spare parts.
Manage the XXX based spare part stock and dispatch area.
Correspond with LWN spare part managers and forward service information.
Book and invoice spare parts, service, and warranty orders, and follow up on quotations and order evaluations.
Arrange and dispatch quality certificates and process complaints regarding spare parts orders.
Coordinate repairs and maintain journal duty availability as agreed upon.
Monitor debtors accounts and actively collect outstanding invoices with the XXX accounts department.
Request despatch information from customers and collaborate with LWN Spare Parts Manager to dispatch orders.
Forward shipping documents to customers and check sales invoices.
Prepare customer data (enquiries, orders) including crane serial number, delivery address, checking of correct part numbers, and installation status of relevant cranes.
Offer parts and repairs based on internal quotations or actual price lists and payment terms.

Job Requirements

Minimum 2 years of experience in sales, customer service, or a related field.
Strong knowledge of sales principles, customer service, and spare parts management.
Excellent communication and coordination skills.
Ability to work effectively in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills.
Familiarity with industry standards and regulations.
Educational qualifications: B.Tech/B.E., Diploma.

Perks and Benefits

Competitive salary and benefits package.
Corporate health insurance and term life insurance.
Financial stability and annual reviews.
Service awards and recognition.
Career progression opportunities.
One passion. Many opportunities.

About Company

Liebherr India Private Limited is a leading manufacturer of maritime cranes, construction machines, mining equipment, and material handling technology. We are committed to providing exceptional customer service and support to our clients.

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