Content & UX Writing

Floatap Consultants is hiring for Content Writing& UX Writing roles for one of the Top Banking Captive Client at Noida/Gurgaon.

Experience:

sushmita@floatap.com

Key Skills Required:

Responsibilities

• To build, test, publish and maintain semantically structured content that delivers customer-centered solutions in line with an Omni channel content strategy.
• Best practice CMS governance, including any semantic content governance and reuse strategies
• Builds a bank of specialist product or platform knowledge in the process
• Upload editorial, research, product and marketing campaign content to the relevant websites using various web Content Management Systems and AEM in particular. The role holder will be responsible for content changes which can range in size from regular, small editorial changes to large scale projects involving the migration and development of entire sites.
• The role holder will manage the web content changes processes and the demand requests submitted through these to ensure that all changes meet brief and stakeholder requirements, and that all changes are implemented.
• Ensure that all our customer journeys match content strategy and customer experience principles
• Ensure appropriate and accurate application of brand guidelines and appropriate use of templates and design frameworks
• Strong experience and strong knowledge of all elements of content management and platforms. Experience of

  AEM, Adobe Workfront, Adobe Assets, JIRA & confluence tools.

• experience in advocating the use of content management as a UX discipline that provides a valuable business asset and is a cornerstone of any true customer experience strategy.
• Stakeholder Management
• Leadership
• Risk and control objective
• An understanding of HTML and basic CSS
• Excellent Communication skills
• Designation offered depends on depth of expertise and overall experience and relevant experience.