Customer Service Analyst (International Voice)

Company Description

We have an opportunity for a Customer Service Analyst (International Voice Process) for a Top MNC Banking captive client in Pune. To briefly discuss the opportunity-Please feel free to email us with your resume at sushmita@floatap.com OR drop a text over WhatsApp to our Talent Advisors at 7386509307.

Do mention time slot or availability for a brief telephonic conversation. We will ensure to contact you at earliest.

Role Description

• This is for an International Voice Process Role with Exceptionally Good Communication Skills.
• We are looking for an Empathetic customer service representative with extensive background in conflict resolution and customer care.
• Should be well versed in working in customer service and problem solving environments.
• Excellent interpersonal skills
• Bachelor's degree in any discipline is a mandate
• Experience range: 2-9 years , Prior experience preferably from US OR UK Europe region OR international voice process.
• Shift Timings : its 24*7-Please be informed this role includes Night Shift as well- 1.30am to 10.30am.
• Location: Pune