Content Editor , Salary upto 6 L/A, Call Apoorva 9986600010

Job Description

Key job responsibilities As a Content Editor on the team, you will be responsible for - Partnering with technical and business teams, Public Relations and Legal to define company policy related to customer issues Creating and maintaining the Amazon Help pages that empower Amazon customers to answer their own questions about our services Creating and maintaining smart content in English in Content Management tools using DITA -Darwin Information Typing Architecture attributes, in a way thats scalable and easy to localize Outsource content for translation using computer assisted tools Responding to time-critical requests and advocate for the right content solutions; display an ability to prioritize and meet deadlines Utilize web analytics and SEO- search engine optimization best practices to improve content discoverability across website help pages Use a combination of data analysis, user research, benchmarking, and content audits to make content decisions and orchestrate content development Leading continuous improvement projects related to content accessibility, usability, completeness and branding Strategizing and writing content for complex projects impacting customer experience Strong stakeholders management 3-5 years as an editor, technical writer, or content developer Exceptional written and oral communication skills DITA and CMS proficiency Experience with XML content; familiar with content authoring tools Experience with translation processes and tools Familiar working in an Agile environment/sprints Experience managing content projects, including coordinating with other teams Experience driving complex large-scale projects independently Experience developing or editing multimedia (images, videos) Experience collaborating with design, UX, and product teams A desire to dive deep into detail, problem solve, and execute Bachelor degree in English, Communications, Content Strategy, or a related field Proficiency with MS Excel Show more Show less