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Description
Description Design and implement a governance framework for process ownership, establishing clear SOPs and driving continuous improvement Plan and manage change for deploying redesigned processes Identify improvement opportunities and implement solutions to enhance efficiency and effectiveness Develop and maintain a continuous improvement roadmap for process enhancements and new process development Analyze current processes to identify areas where automation can improve accuracy and efficiency Use business optimization and innovation tools to analyze, redesign, and re-engineer business processes Lead the creation and implementation of SOPs and manage a centralized knowledge base for process efficiency Assess and provide preliminary costs, timelines, and resource commitments for potential solutions Lead business process assessment and re-engineering, covering project execution stages such as Kick-off, Stakeholder consultation, Blueprinting, Realization, Documentation, and Project closure Streamline existing processes using Lean methodology, identify efficiencies, and collaborate with leads to develop effective solutions Drive Six Sigma and Lean initiatives to address process gaps, implement automation, and manage PEx initiatives across the company Prepare PEx dashboards, newsletters, process documents, health cards, and quality training materials Advise on new requirements and opportunities post-process streamlining, including organizational charts and function consolidation Recommend ways to automate documentation and review SOPs for waste reduction and process lifecycle improvement Handle customer comebacks, track errors, and identify process improvement opportunities Promote best practice sharing and provide quality methodology training for the team Requirements A self-starter capable of taking initiative and working with minimal direction and support 12+ years of experience, with at least 4+ years in process excellence, and Green Belt Certified Must possess any graduation degree (Provisional Certificate and Consolidated Marks Memo required) Must be willing to work from the office and in rotational shifts (5 working days, 2 days off) Must be ready to join immediately Job responsibilities Analyzing current processes and identifying areas for improvement. Designing and implementing process enhancements to streamline workflows. Collaborating with cross-functional teams to drive process improvements. Developing metrics and KPIs to measure process performance. Conducting training sessions to ensure adoption of new processes. Providing ongoing support and guidance to maintain process excellence. What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. Show more Show less
