Consultant Process Excellence

What You'll do: Lead design and optimization of scalable, end-to-end processes across business functions. Conduct root cause analysis and continuous improvement workshops using Lean, Six Sigma, or other frameworks. Create detailed process maps and documentation (using Visio or equivalent tools). Develop and track performance metrics (efficiency, cost reduction, experience improvements). Plan, manage, and deliver large-scale transformation and process improvement projects. Develop business cases for new initiatives including ROI analysis, cost-benefit studies, and productivity projections. Conduct stakeholder workshops and user journey mappings to understand expectations and translate them into executable plans. Experience in designing and delivering scalable, end-to-end process solutions Program and project management expertise across large, complex initiatives Ability to translate initiatives into measurable business impact (cost, efficiency, experience etc.) Influence and lead cross-functional stakeholders What You'll need: Experience in designing and delivering scalable, end-to-end process solutions 7+ years of experience in process improvement, operations, or project management. Knowledge of process improvement methodologies (Lean, Six Sigma, etc.) Hands-on experience with process mapping tools (e.g., Visio) Proficiency in data analysis and reporting using Excel, Power BI, or similar tools Understanding of systems thinking, root cause analysis, and continuous improvement frameworks Show more Show less