Commvault Engineer

Overview:

2-3 years supporting or delivering in an enterprise-level environment with Commvault Backup software. You will provide L1/L2 support for our enterprise customers. This individual will have a general understanding of many infrastructure technology verticals and operating systems and should have at least one core area of expertise. The candidate will need to have strong communication and problem-solving skills along with a strong willingness to learn new technologies.

Requirements:

1. Must have prior experience involving in DR Drill Restore of client servers inclusive

   of COMMvault Server/Client Installation:

2. RTO&RPO the backup data restored to client Servers. (Pro-actively monitor for the slow backups, Hung jobs, long queued Jobs in the environment and take necessary action)
3. Perform morning checks related to DR Restores. ( DR restoration on a monthly basis for mission critical servers and checking the data integrity- Upgrade Commserve and Media agents to latest SP level.)
4. Monthly maintenance of commserve by recycling services and rebooting.
5. Perform root cause analysis for backup failures.
6. Managing and configuring reports for critical backup failures.
7. Configuration management Duties such as
8. Configuration/de-activation of backup policies for new and de-commissioned clients.
9. Configuring tape drives/ tape drive cleaning and stuck media removal.
10. Configuring tape libraries like HP MSL 2048, 2024, 1x8 autoloaders and standalone tape drives.
11. Upgrading service pack for all the clients in a timely manner.
12. Configure and troubleshoot VM backups on Hyper- V & VMware.
13. Worked on upgrade of Commserve and media agents to version11.
14. Creating storage policies, sub-client policies and schedule policies.
15. Perform Restores for client data which includes File system, and SQL, Oracle, SAP HANA, Sybase Oracle RAC Backups.
16. Troubleshooting SAP HANA, SYBASE backups, SQL backups, ORACLE and Windows File system & Linux FS backups.
17. Sending Daily Reports of Backup Failures, Capacity management to the clients.
18. Should have prior experience utilizing RUN-BOOKS- able to follow change procedures specified by client.
19. Be able to Identify and help troubleshoot storage related issues during migration
20. Provide daily status updates to designated project managers