Community Manager - Co-working

4 - 8 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking Community Managers to oversee our offices within the Co-working Industry. The ideal candidate should have a background in Hospitality, Aviation, Co-working, or Real Estate. As a Community Manager, you will be the primary point of contact for our space, providing a warm welcome to members and visitors, assisting with onboarding processes, and conducting tours for potential clients. Your role will involve building an inclusive and engaged community by fostering connections, facilitating social interactions, and organizing various events. Key Responsibilities: - Actively engage both new and existing members to encourage collaboration. - Organize and host a variety of events such as workshops, lectures, happy hours, and hackathons. - Manage internal communication channels to enhance member interaction. - Oversee daily operations including check-ins, mail handling, cleanliness, supplies management, and maintenance. - Utilize co-working management software to streamline operational processes. - Listen to member feedback, gather insights, and address concerns or conflicts diplomatically. - Conduct membership tours, follow-ups, and support onboarding and renewal processes. - Develop partnerships with local businesses to enhance member benefits. - Generate reports on occupancy, member satisfaction, event participation, and operational KPIs. Essential Skills & Qualifications: - Bachelor's degree in Business, Hospitality, or Communications preferred. - At least 3-5 years of experience in similar roles such as Front Desk or Administration. - Strong verbal and written communication skills with a customer-service orientation. - Experience in event planning and comfortable with organizing professional and social gatherings. - Proficiency in technology and marketing strategies including social media and content creation. - Positive and approachable personality with a passion for fostering connections. - Proactive, detail-oriented, and adaptable in fast-paced environments. - Ability to handle pressure, demonstrate leadership, and facilitate activities effectively. This is a full-time position that requires in-person work at our location.,

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