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Community Manager

ALTESSA DIGITAL ADVERTISING PRIVATE LIMITED

0 years

0 Lacs

India

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

content design engagement metrics analysis reports power leadership support marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Collaborate with the content and design team to maintain brand voice. Foster loyalty through events, exclusive content, and reward systems. Enforce community guidelines, remove spam, and address toxic behavior. Ensure a safe, inclusive, and respectful environment for all members. Monitor engagement metrics, sentiment analysis, and community feedback. Provide regular reports and insights to guide future strategies. Turn community members into brand ambassadors. Identify and collaborate with influencers or power users. Handle negative feedback or PR issues calmly and professionally. Coordinate with PR or leadership teams for damage control if needed. Share insights with product, support, or marketing teams to improve services. Oversee community platforms (e.g., Facebook Groups, Discord, Reddit, forums). Set up integrations, bots, and tools to improve member experience. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month

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Community Manager