Collections Specialist

Greetings for the Day…!!!

We are looking for a Colletion Specialist for one of our esteemed clients in Pune having experience into collection , Motor Vehicle collection, International Process.

Exp: - 3+ years

Location: Pune

CTC: 8 to 13 LPA

Shifts : - Rotational (24 * 7 )

Job Description:-

• UK Collections experience, preferably in Motor Vehicle.

• Experience in credit control, arrears calling or default management in the finance industry.

• Strong written and verbal communication skills. Attention to detail . Familiarity with forbearance, arrears management, and litigation processes.

• Strong grasp of FCA regulations, Consumer Credit Act, and GDPR

• Strong understanding of FCA regulations, insolvency procedures, and customer vulnerability protocols.

• Excellent communication, analytical, and problem-solving skills.

• Asset & Agreement Management. Financial Adjustments (Credit amendments, fee reversals, forbearance etc

• Proven track record in providing support to customers experiencing mortgage arrears.

• Skilled in providing bespoke support to vulnerable customers. Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable

We are looking for candidates who can join us within 30 days

Thanks and Regards