923 Collections Process Jobs - Page 18

Need to Assist the manager as requirements, good in English, Bengali and Hindi. Knowledge in Advance Excel

Urgent hiring for US sales/ international sales / US collection/ US AT & T sales Exp..min..1 yr in sales/ any intranational sales ( Voice process) Loc- Noida, Gurgaon night shift 5 Days working salary upto- 45k + incentives Drop cv 9706756724

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:26k Experienced:38k UK SHIFT,US SHIFT call mayur@9343402211 call hr anusha@7815982900 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

We are hiring candidates for bpo company education in 12th fresher and exp both can apply salary for fresher upto 21000/month for Dra certified candiadte salary upto 30k/month Good communication skills required Language: Eng & Kannada/Malayalam/Tamil

Job Title Collection Strategy Process Governance Department - Retail Credit Grade Manager Location Mumbai Goregaon NOC POSITION PURPOSE Manage Internal & External Audits & Process Governance A. KEY POSITION RESPONSIBILITIES Sr. Key Responsibilities 1 Managing all Internal and External Audits (IFC). 2 External Audit (IFC Cards, IFC Retail- Internal and External): -Validating and providing data to initiate the audits. -Conducting walkthroughs on the processes with the external auditors -Finalizing RCMs as per the current process and acquiring approvals on the same. -Resolving queries raised by the external auditors and providing mitigations/evidence. 3 Internal Audit (HUB Audits and Process Audits): -Meeting data requests raised by the internal auditors -Organizing/providing walkthroughs on the processes Stakeholder Management- Co-ordinating with the auditors and the collection front team on audit observations raised. Audit Responses- Tracking queries; identifying RCA and providing mitigation to the queries raised. 4 Trainings- (a) Conducting monthly trainings on Collection Processes with the collection agencies and bankers. (b) Trainings to the bankers on pre-audit preparation. © Preparing/revising training material/PPT’s for the above trainings. 5 Provisioning- Prepare provisioning for the vendors handled by the Process Team. 6 Semi Annual Performance Review- Providing data of collection agencies (Payout data, Agency Ratings, etc) to the Vendor Governance team bi-annually. 7 Resolving telephonic queries of the collection managers by knowledge sharing 8 Preparing/revising advisories on Collection processes in order to be compliant with the regulators B. QUALIFICATIONS AND EXPERIENCE REQUIREMENT Qualifications Essential Graduate in Banking and Financial Management Preferred PG/MBA in Banking and Finance Experience Essential 5+ years Preferred 10+ C. Organisation network and Interlinkages (To understand who are your Stakeholders) Internal: 1. Collection front team 2. Internal Audit Team 3. Vendor Governance Team 4. Ops Team 5. HR Team 6. Finance Team 7. IFC Internal Team 8. IT team External: 1. IFC auditors (Protiwitty & Ernst & Young team) 2. Mobicule IT team 3. External Reviewers Team 4. BFVL team 5. collection vendors D. COMPETENCY a. Technical Skills Skill Attribute Operational excellence Lending experience Technical background Quantitative tools 1. Reducing TAT in closure of activity 2. Bridging knowledge gaps 3. Ensuring audit reports are closed with ‘Satisfactory’ remarks 4. Streamlining processes basis proven audit queries b. Behavioural Skills Competencies Attribute Professionalism To conduct your duties with good judgment and in good faith Respect To be sensitive and responsible for what we say and do Excellence To act in a manner that earns the trust and admiration of others Entrepreneurial To be enterprising and take ownership of our actions Teamwork Working collaboratively to achieve the commo

Job Description : Manage the Hard Collections as a Program Manager covering Field Visits, Car Liquidation Process, Loss on Sale (LOS), and Write-Off pool management. Collaborate with business finance and other stakeholders to align strategies and ensure seamless operations. Co-manage the creation, management, and publishing of performance dashboards and reports with the Department Head. Drive digital communication initiatives (e.g., calling and digital campaigns) to improve recovery from overdue accounts. Coordinate closely with the Department Head to implement pre-approved settlement drives and other initiatives aimed at better conversion rates. Monitor and track the success of recovery initiatives, providing regular performance reports. Document, enhance, and maintain Standard Operating Procedures (SOPs) for all departmental processes. Work with the Hard Collections & SKIP team to improve customer traceability and recovery success rates. Monitor payment instruments and collection processes to ensure accuracy and efficiency. Lead key projects focused on portfolio excellence and recovery optimization. Coordinate with Collections Team, Finance, Business Finance, and Customer Experience (CeX). Requirement: Candidates with a consulting background in debt management and recoveries will have an added advantage Bachelors degree in Engineering (B.Tech) or equivalent; an MBA is a plus. 4-7 years of prior experience in the Collections & Recoveries in NBFC or Banking Sector. Strong analytical, research, and problem-solving skills. Comprehensive knowledge of compliance and regulatory standards related to loan recovery and liquidation.

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, Revenue Generation, Grievance Redressal etc. will be the roles & responsibilities. Must know to speak English, Tamil and Hindi) Only Graduates can apply. Looking for immediate joiners Job Details: Hiring: Tamil, English, Hindi speaking with Experience Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 12AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Tamil, Hindi, English CTC: 20K. WORK LOCATION - Ambit IT Park, Ambattur, Chennai. Interested candidates can contact Priya HR - 8870193504

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, Revenue Generation, Grievance Redressal etc. will be the roles & responsibilities. Must know and speak English and any southern languages (Telugu, Malayalam, Kannada, Hindi) Both Non- Graduates & Graduates can apply. Looking for immediate joiners Job Details: Hiring: Telugu, Malayalam, Hindi, Kannada speaking Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 8:00 PM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Telugu, Malayalam, Kannada, Hindi CTC: Telugu & Hindi : 17.7k, Malayalam & Kannada : 18.5k. WORK LOCATION - Ambit IT Park, Ambattur, Chennai. Interested candidates can contact Aruna HR - 6385858268

Hiring for British telecom (BT) Captive Unit(Gurgaon) International Voice process 5 days work UK shift Both Side Cab UG & Grad both can apply Need Minimum 8 month Exp in International Voice Salary upto 38k in hand 9773788967/7840027963

Hiring for CALL BA Noida/Gurgaon International Voice Process Need Exp in international Voice only 5 days working Both side cab Max in hand upto 36k 4500 night allowance incentives upto 10000 Looking for immediate joiners only DM 7840027963

Role: International Voice Sales Process Experience: 0 to 10 Years Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food Interested candidates can call and share their updated resumes via the Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 20th June 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Account Strategist Sales Process Experience: 0 to 10 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Responsibilities: - Contact customers who have defaulted on their loans and negotiate payment arrangements - Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment - Maintain accurate and up-to-date records of all customer interactions and collections activities - Follow up proactively with customers to ensure timely and regular payments - Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues - Adhere to all relevant laws, regulations, and company policies during the collections process - Meet or exceed assigned collection targets on a regular basis Role & responsibilities Preferred candidate profile

Role Description This is a full-time, on-site role for a Team Manager located in Bengaluru. The Team Manager will be responsible for overseeing the day-to-day operations of the team and ensuring that team goals are met. This includes managing and developing team members, aligning team goals with overall business strategy, and reporting on team performance to senior leadership. To handle minimum 3 to 5 supervisors with their team To achieve collection target of the respective portfolios assigned. Coordinate with bank team with respect to day to day operations. Continuously monitoring tele calling teams performance, suggest and implement strategies to enhance productivity. Responsible for managing attrition across assigned teams. Responsible for smooth flow of process relating to collections. Prepare and publish report on duty team performance. Qualifications Leadership and management skills Ability to motivate and develop team members Strong communication and interpersonal skills Experience in a financial services or BPO environment Ability to analyze data and report on team performance Excellent organizational and time-management skills Bachelor's degree in business administration, management, or related field

Hiring candidate for Trainer position-background in US collections only. Work location- Noida, Sector 16 max salary up to 9 lpa Virtual Interview Immediate joiner Shift: 6PM - 3AM Weekly Offs: Saturday and Sunday fixed offs Transportation: 2 Way Transport is provided Responsibilities: Design and develop comprehensive training programs for collection agents. Conduct training sessions on collection strategies, legal requirements, and communication techniques. Monitor and evaluate the effectiveness of training programs and make necessary adjustments. Provide ongoing support and coaching to collection agents. Ensure compliance with industry standards and regulations. Develop training materials, manuals, and documentation. Collaborate with management to identify training needs and objectives. Qualifications: Proven experience as a trainer, particularly in US Collections domain . Graduates and undergraduates are eligible to apply In-depth knowledge of collection processes and legal requirements. Excellent communication and presentation skills. Strong organizational and time management skills. Ability to adapt training methods to various learning styles. Certification in Training and Development is a plus. Please call varsha 7200847046 for more Info Regards varsha 7200847046

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 7 Lpa Rotational shifts, Rotational week offs, WFO ONLY Graduate Freshers Are Also Eligible For this Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR : AAKASH Contact : 8750982249 Call or WhatsApp your resume for the same.

Mega -Walk-In For Customer Service Freshers Malayalam / Hindi /Kannada Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 1 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives Avg English Communication+ Fixed increments PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjunan on the top of your Resume

Role & responsibilities : AR Collection and Operations Hands on experience in AR tools, MS excel (must), etc Preferred candidate profile

Qualification : HSC And Above Process :- DRA -Loan recovery Process (outbound calls) Work From Office Location:- Reliable Tech Park Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Shubham :- 8551021894

Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice Process | Bangalore To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name: selva Are you looking to build a career in the BPO industry? Multiple top-rated BPO companies in Bangalore are hiring for freshers and experienced candidates for Domestic and International voice & non-voice processes! Location: Bangalore (Work from Office) Job Type: Full-time Hiring For: Multiple Companies (Domestic & International BPOs) Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name: selva Limited Openings Apply Now & Grab the Opportunity! Job Description 1* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 2* UNICARD : TeSales 6Days Working sunday Off VT10 QUALITY Location : Kadubeesanahalli Salary Upto 30k Day shift Cab Eng & Hindi sunday fixed off 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* 24*7 : International Voice Process 5 Days working 2 off 2 way cab Excellent communication Fresher 22k Experienced 28k + Incentives Location : Marathahalli Assessment & Opps rund Optus & Lowes Process 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Customer support 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory Fresher 16k Exp 22k + Incentives 10* EOC GLOBAL : Health Care Process Hiring for Sales Minimum Sales Exp ENG & MALAYALAM Eng & Kannada 6Days working Rotational Off Location : Koramangala Sales 22k Take Home First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: 8903024067 Email: aero.selva@gmail.com Name:Selva Preferred candidate profile

A challenging & tremendous opportunity with a leading MNC in Kolkata location. Position Title: Collection Manager Location: Kolkata Key Responsibilities: Manage auto loan portfolio, including new car loans, used car loans, refinancing, and commercial vehicle loans. Oversee collection management processes to minimize defaults and recoveries through agency management and passenger vehicle (PV) sales. Ensure effective implementation of collections strategies to optimize recovery rates for all types of four-wheeler loans. Develop strong relationships with dealerships to facilitate smooth execution of pre-owned car loans. Monitor key performance indicators (KPIs) such as delinquency ratios, loss rates, and customer satisfaction scores. If this opportunity matches your caliber, then apply for the same. Our team will connect you post the initial screening process.

International & Domestic BPOs: Hiring complete freshers!! Gurgaon & Noida No experience needed INTERNATIONAL 22K-31K CTC Excellent incentives 5 days working Both side cabs DOMESTIC 15K-29K CTC 5/6 day working No Cabs Call/WhatsApp Aryan 9220989363 Required Candidate profile UG/+2 & freshers eligible Immediate joiners only Delhi-NCR candidates preferred Both side door-step AC cabs provided. **EXCELLENT SKILLS IN SPOKEN ENGLISH MANDATORY** Call/WhatsApp Aryan 9220989363

BPOs: Gurgaon, Noida INTERNATIONAL BPOs (CTC): VOICE: 30k-45k CHAT: 30k-42k BLENDED: 45k BACK OFF.: 30k Excellent incentives 5 days Both side cabs DOMESTIC BPOs (CTC): VOICE: 13K-29K CHAT: 16k-23k 5/6 days No cab Call/WhatsApp Aryan 9220989363 Required Candidate profile UG/+2 & freshers eligible Experienced can expect up to 30% hike Immediate joiners only Delhi-NCR candidates preferred **EXCELLENT SKILLS IN SPOKEN ENGLISH MANDATORY** Call/WhatsApp Aryan 9220989363

Hiring for QA Collection process. Responsibilities: To audit each type of transactions for the given process as per the process/customers guidelines Understand the process and use of knowledge improvement aids to engage as an subject matter expert Reports quality scores for each process on daily /weekly and monthly basis Participate actively in improvement initiative driven by quality functions Manage QA work in line with BEST Quality Framework Participate in calibration process with fellow QAs under leadership of QL, client on regular appropriate intervals. Conduct analysis for errors and provide process insights on improvements Competencies: Delivers Customer Service Solves Problems Sound knowledge on Microsoft excel and Power point presentation Communicates Effectively Supports Colleague Development Contact: 9449900627 yamanurappa.kuri@teleperformancedibs.com

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand + Incentive Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Hiring Locations - Darbhanga / Muzaffarpur Preferred candidate profile 2 years of experience for 12th Pass candidate. 1 yr of experience for a graduate in secured loan collections. DRA Certification. Understanding of the documents of the Secured Loans Knowledge of various strategies for recovery of secured loan. Interested candidates Please share resume - subham.gupta956@ujjivan.com