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Team Manager

HDB Financial Services

5 - 10 years

4 - 5 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Collections Process Banking Collection Collection Management Tele Collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Description This is a full-time, on-site role for a Team Manager located in Bengaluru. The Team Manager will be responsible for overseeing the day-to-day operations of the team and ensuring that team goals are met. This includes managing and developing team members, aligning team goals with overall business strategy, and reporting on team performance to senior leadership. To handle minimum 3 to 5 supervisors with their team To achieve collection target of the respective portfolios assigned. Coordinate with bank team with respect to day to day operations. Continuously monitoring tele calling teams performance, suggest and implement strategies to enhance productivity. Responsible for managing attrition across assigned teams. Responsible for smooth flow of process relating to collections. Prepare and publish report on duty team performance. Qualifications Leadership and management skills Ability to motivate and develop team members Strong communication and interpersonal skills Experience in a financial services or BPO environment Ability to analyze data and report on team performance Excellent organizational and time-management skills Bachelor's degree in business administration, management, or related field

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HDB Financial Services

www.hdbfs.com

Financial Services

Mumbai

1001-5000 Employees

301 Jobs

Key People

Vinay Aurangabadkar

MD & CEO
K. Ramesh

Chief Financial Officer (CFO)

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Team Manager