923 Collections Process Jobs - Page 16

Role Purpose Responsible for delivering on business metrics of portfolio resolution, norm, rollback and extraction/absolute recovery and ROR as per business operating plan through a team of Agency managers and Collection Vendors. Role Accountability Devise vendor allocation strategy for the BKT/region and ensure appropriate capacity addition basis future business inflows in line with ACR guidelines Ensure adequate legal interventions on the portfolio Ensure various critical segments as defined by business are reviewed and performance is driven on them Conduct regular performance review with Vendors and Area collection managers for all critical metrics to track the portfolio health and performance trends Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Reinforce compliance standards with area collection managers and vendors to drive adherence to code of conduct Ensure all guidelines mentioned by the Clients are adhered to and that process hygiene is maintained at aligned agencies Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure monthly cost provisions are reported as per timelines In cases pertaining to Banca delinquencies, collaborate with partner bank branches in respective locations to track customers Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Settlement waiver rate Extraction Rate ACM CAPE ROR Regulatory Customer complaint % Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Graduate in any discipline Preferred Industry BFSI More Info Function : Financial Services Immediate Joiners Preferred Contact Details : 044-40020739

Hiring for International Voice Process US Collections Location : Embassy Galaxy, Tower C, Ground Floor, Sector 62, Noida Interview Timing : 4 PM 7 PM Working Days : 5 Days | Fixed Off : Saturday & Sunday One Side Cab for both M/F Eligibility : Min 1 Year experience in International Voice (US Collections/Sales/Customer Service) Excellent English communication Salary : 25,000 – 38,000 In-hand Lucrative Incentives + Other Perks Contact : Usha Mishra – 8527216127 (Call/WhatsApp) Nearest Metro : Electronic City Metro Station Join a stable & rewarding opportunity today!

Job description Hiring For USA Debt Collection Location - Noida For more info - 9355770705 only whatsapp ur resume ist Industry Type: BPM / BPO

Urgent requirement for Debt Collector 3rd Party Collections Unlimited Incentives Fixed Saturday & Sunday Off Minimum 6 Months of experience required in 3rd Party Collections Call Mohinder@ 9899487873

Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR

Role & responsibilities Monitor overdue vehicle finance accounts and initiate recovery efforts through calls, emails, and digital platforms. Analyze repayment behaviour and trends to identify high-risk accounts. Collaborate with the field collections team and legal department for follow-ups, repossession, and legal action as needed. Maintain detailed records of all collection activities in the loan management system (LMS). Prepare and present collection performance reports (DPD buckets, roll rates, flow-through) to management. Recommend payment restructuring or settlements for distressed accounts as per policy. Ensure adherence to regulatory norms (RBI guidelines) and internal risk policies. Support automation and digitization of collection processes through tools like dialers, bots, or customer apps. Work closely with cross-functional teams including Risk, Sales, Legal, and Tech to improve collection outcomes. Preferred candidate profile Bachelors degree in finance, Business, or related field (MBA preferred) 2–5 years of relevant experience in vehicle finance / NBFC / fintech collections Familiarity with credit bureau reports (CIBIL, Equifax) and RBI collections framework Interested candidates can send their resume to hr@evfin.co

Your key responsibilities Liaising between DBOI & onshore / nearshore partners The candidate should also be able to handle huge volumes and escalate issues at the right time to the Team Manager / Onshore Clients Process day to day activities within set benchmarks with minimal error. Activities may include Reconciliation of trade positions / books for entitlements Booking of new positions in various DB systems Chasing counterparties on claims & initiating payments Post pay date reconciliation & File Closure Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks. Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks. Work allocation to PEs, received through system queues & E-mail requests Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes. Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence. Leave Management for entire Team Candidate will be required to train this function to other acceptable candidates, so must possess training skills. Primary Working Relationships Internal clients, Event Management, Client Services Group Brokers/Clients and Custodians contact via Phone and or Email Other internal teams onshore, near shore & offshore Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune Your skills and experience 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 3 - 4 years of experience in Voluntary Instructions - Corporate Actions Strong Corporate Actions knowledge Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication Proficient in Microsoft Office applications Be willing to work in relevant geography business hours Ready to travel as and when required Be willing to work in shifts

Your key responsibilities Liaising between DBOI & onshore / nearshore partners The candidate should also be able to handle huge volumes and escalate issues at the right time to the Team Manager / Onshore Clients Process day to day activities within set benchmarks with minimal error. Activities may include Reconciliation of trade positions / books for entitlements Booking of new positions in various DB systems Chasing counterparties on claims & initiating payments Post pay date reconciliation & File Closure Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks. Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks. Work allocation to PEs, received through system queues & E-mail requests Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes. Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence. Leave Management for entire Team Candidate will be required to train this function to other acceptable candidates, so must possess training skills. Primary Working Relationships Internal clients, Event Management, Client Services Group Brokers/Clients and Custodians contact via Phone and or Email Other internal teams onshore, near shore & offshore Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune Your skills and experience 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 3 - 4 years of experience in Voluntary Instructions - Corporate Actions Strong Corporate Actions knowledge Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication Proficient in Microsoft Office applications Be willing to work in relevant geography business hours Ready to travel as and when required Be willing to work in shifts

Your key responsibilities Liaising between DBOI & onshore / nearshore partners The candidate should also be able to handle huge volumes and escalate issues at the right time to the Team Manager / Onshore Clients Process day to day activities within set benchmarks with minimal error. Activities may include Reconciliation of trade positions / books for entitlements Booking of new positions in various DB systems Chasing counterparties on claims & initiating payments Post pay date reconciliation & File Closure Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks. Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks. Work allocation to PEs, received through system queues & E-mail requests Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes. Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence. Leave Management for entire Team Candidate will be required to train this function to other acceptable candidates, so must possess training skills. Primary Working Relationships Internal clients, Event Management, Client Services Group Brokers/Clients and Custodians contact via Phone and or Email Other internal teams onshore, near shore & offshore Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune Your skills and experience 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 3 - 4 years of experience in Voluntary Instructions - Corporate Actions Strong Corporate Actions knowledge Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication Proficient in Microsoft Office applications Be willing to work in relevant geography business hours Ready to travel as and when required Be willing to work in shifts

Conduct regular field visits to follow up on overdue payments and recover outstanding loans. Meet with clients to understand repayment challenges and negotiate suitable payment plans. Educate clients on loan terms, repayment schedules, and consequences of default. Maintain accurate records of collection activities and submit daily/weekly reports. Work closely with the credit and legal teams on problem accounts and escalations. Ensure all recovery activities are conducted professionally and ethically. Monitor client behavior and provide feedback

About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory Perks and benefits 1. No Night Shift ( Only General shift 9:30am -6:30 pm) 2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 3. Providing DRA Certification 4. Half Yearly Increment & Annual Increment 3. Salaries paid on time 4. Freshers will be preferred Interested Candidates share your resume to : Monica - 9790850988 E- Mail ID : monica@creditmantri.com

Process:-SBI Dhruva (Collection X Bucket) Qualification - GRADUATES Experience - 6 months collection Experienced Salary - 16.5k in hand + CTC Shift timing - 8 am to 8 pm (any 9 Hrs shift) Rounds of Interviews:- HR round Operations round Required Candidate profile Working days- 6days 1 Rotational Weekly off How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Attractive Incentives and Joining Bonus.

Collections Process 1+ International Voice Experience 31,920 in hand + 1,000 Wifi Allowance + 60k incv Good wifi speed Mandatory 5 Days Working Fixed Weekend Offs NO GAPS THAN 6 MONTHS Only Immediate Joiner Call or Whatsapp Sama @ 97960 00905

Hiring for International Sales (Inbound) upto 40k per month + incentives (in USD) 5 days working Cabs both side Location: Noida Call or Whatsapp > HR Ridhi: 8178280056 > HR Deepali: 9650092537 > HR Mehak: 965000527 > HR Harpreet: 9501852537

International Banking Customer Service Process Any grad. fresher/ exp. can apply Gurgaon location 5 days working 2 roster off Night shifts Both side cabs Extra Incentives Salary-26k in hand for freshers & upto 35k in hand for exp. Kashish-9910738003 Required Candidate profile Candidate must have excellent written & spoken communication skills Candidate must be comfortable working in night shifts from office Candidates must be an immediate joiner Walk-in interviews only Perks and benefits Both side cabs 2k MIV Upto 4k allowance

Position Executive/ Sr. Executive (KYC associate) Role & responsibilities KYC Verification Understanding of booking documents Support Due Diligence team/ CRM operation team Responsible for verification of Client data Verifying KYC documentation of the Clients Perform the risk assessment of the Client Prepare monthly report Follow up with the sales associate to close the KYC of the client Understanding of end to end KYC process Preferred candidate profile Required Candidate profile and KRA Candidate should have good communication skills. Ability to interpreting alerts Candidate should have decent typing speed. Understanding of Control, Compliance Able to work on Excel sheet Exp. 3-5 years Industry Real estate/ Banking/ Insurance Location:- Greater Noida Interested Candidate Please DM to Me on 8860083736 or you can mail me at saxena.archanahr@investors-clinic.com

Loan- EMI Recovery Voice Process Manage recovery and collection of outstanding accounts & Achieve monthly collection targets Negotiate with past due accounts for debt recovery Closely monitor and follow- up overdue accounts for timely resolutions. Required Candidate profile Working Hours 10:00am to 7:00pm Candidate should be willing to work from office. Job Location Shivaji Nagar Pune More Details HR Swapnali :- 9822946582

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 13k + incentives Experience - upto 16k + incentives Required Candidate profile Candidate should be willing to work from office. Job Location: Shivaji Nagar, Pune To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Minimum 1 years experience into customer service (voice) Graduate/ Under Grad Up to 6.5 LPA (50k in hand) 5 days working/US shifts Both side cabs Location- Gurugram contact n ping -( VED)- 9821726929 ved.imaginators@gmail.com Required Candidate profile . Immediate joiners preferred . Should have excellent communication skills. . Should have experience in international voice process

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

We are hiring Tele callers for our collections team to follow up with customers regarding their overdue EMIs and ensure timely recovery of dues through telephonic communication. Key Responsibilities: Make daily collection calls to delinquent customers Remind customers about pending EMIs and payment deadlines Update call status and remarks in MIS/CRM Follow call scripts and handle objections professionally Coordinate with the field team for hard bucket follow-up Achieve daily/weekly recovery targets Key Skills: Tele calling, Collections, Recovery Calls, Payment Follow-ups, Customer Communication, Negotiation, Target Orientation, Excel/MIS Updates, Hindi & Regional Language Proficiency