Collection Analyst

Role & responsibilities

• Monitor overdue vehicle finance accounts and initiate recovery efforts through calls, emails, and digital platforms.
• Analyze repayment behaviour and trends to identify high-risk accounts.
• Collaborate with the field collections team and legal department for follow-ups, repossession, and legal action as needed.
• Maintain detailed records of all collection activities in the loan management system (LMS).
• Prepare and present collection performance reports (DPD buckets, roll rates, flow-through) to management.
• Recommend payment restructuring or settlements for distressed accounts as per policy.
• Ensure adherence to regulatory norms (RBI guidelines) and internal risk policies.
• Support automation and digitization of collection processes through tools like dialers, bots, or customer apps.
• Work closely with cross-functional teams including Risk, Sales, Legal, and Tech to improve collection outcomes.

Preferred candidate profile

• Bachelors degree in finance, Business, or related field (MBA preferred)
• 2–5 years of relevant experience in vehicle finance / NBFC / fintech collections
• Familiarity with credit bureau reports (CIBIL, Equifax) and RBI collections framework

Interested candidates can send their resume to hr@evfin.co