923 Collections Process Jobs - Page 13

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Manamadurai. The ideal candidate will have 6-8 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collections professionals to achieve targets. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with retail customers and understanding their needs. A graduate degree is required for this position. Additional Info For more information, please contact us at 6587636.

We are looking for a highly motivated and experienced Collections Executive to join our team in Atrauli, Ramghat Road - J Grades. The ideal candidate will have 2 to 7 years of experience in collections and customer service. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving client discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client short payments. Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and account adjustments. Ensure customer files are updated with contact information and notes on received information about debt. Coordinate with the agency''s tracing team to trace defaulters and assets and suggest remedial actions. Investigate defaulting accounts and maintain relationships with customers, enlisting sales and senior management support when necessary to accelerate the collection process. Support the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree required. Minimum 2 years of experience in collections or customer service. Possess strong knowledge of auditing, accounting, finance, and budgeting principles. Demonstrate excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Proficient in MS Office and other software applications. Experience in retail MFB and collection processes is preferred. For more information, please contact us at 6587706.

Role & responsibilities Walkin Interview for OTC cash App / Collection / Invoicing - Sholinganallur 2nd July Interview Timing: 10 Am to 3 Pm Experience : 2.5 to 6 Years Shift : US Shift Interview Location : Tower 5 Elcot Sez Sholinganallur HR Spoc : Harish K Invoicing / Cash App / Collection Job description: Process non inventory sales adjustments and perform other billing functions. This includes buyback billing, credit/debit memo, and credit/rebills for an adjusted invoice document or credit/debit note or service billings Use and monitor different modes of delivery (e.g. print, fax, electronic methods) to ensure that customers receive invoices Process all customer billing requirements including Ensure invoices are successfully generated and posted to customer accounts on a daily basis Monitor the billing process and resolve programming errors, missing output and batch errors by coordinating with the respective process partners as required. Monitor unbilled invoices and prepare month end accrual reports Develop root cause analysis to facilitate corrective actions and reduce number of rebills Job requirements: A degree from a recognized university, scoring GPA 6 and above Candidates with no prior working experience are welcome to apply One to three years of relevant work experience will be an advantage Advanced knowledge and competency in Microsoft Excel and Microsoft Access are essential Possess good problem solving and analytical skills Possess good communication skills

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Mysore. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Manage and oversee the collections process for housing loans. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with loan defaults and delinquencies. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections processes and procedures. Familiarity with housing loan products and services. TitleManager - Collections - Housing - Collections. Ref6586306.

Process: OTC Collection BAND: A2(Senior Executive) Location: Bangalore - Work from office Transport: Cab provided for Pick up and drop. Shift: 6:00PM to 3:00AM Qualification: B.COM, BBA, M.COM & MBA/PGDM Must Have Skills: Accounts Receivable, A/R collections, Debt Collection, Credit Assessment Minimum of 3 years Collections experience in a fast-paced target driven business Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators Achieve monthly cash collection targets by actively chasing customers Attend and participate in collection meetings by updating and keeping manager informed of current statuses. Enforce credit policy and assure adherence to accepted standards Establish and maintain positive relationships with cross functional teams involved in AR process Maintain agreed upon reporting metrics associated with individual portfolios Ability to negotiate and manage relationships Strong problem solving and customer service skills Ability to Prioritize and multi-task is essential Run credit checks on new business Process month end closing entries in a timely manner Involvement on Special Projects as necessary Confident, adaptable and ability to work effectively under pressure SAP & QuickBooks system experience an advantage Preferred skills in pivot tables, VLOOKUPs and spreadsheets Strong communication, interpersonal, detail and team oriented, problem solving skills

Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* Concentrix : International Voice Process Voice process 5Days working 2 off Rotational Rotational Shift 2 way Cab Excellent communication international Exp mandatory Salary upto 6LPA Location : Manyata Tech Park 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanahalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR

Greetings from JobShop India’s Largest BPO Recruitment Company! We’re hiring for top BPO positions in Bengaluru ! Find your perfect fit and start your career with us today. Call Neha on 7975182408 Or chat with us directly on jobshop.ai Open Positions: Technical Support (English + Hindi) • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 30,000 per month • Minimum 1 year experience required International Technical Support (Non-Voice) – US Shift • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Non-Voice) – US Shift • Work Location: Manyata Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 32,000 per month • Freshers or candidates with 1 year experience International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 40,000 per month • Minimum 1 year experience required Apart from these positions, we have 200+ open roles you can view by visiting jobshop.ai Daily Walk-in Drives – book your slots today! To apply, call Neha on 7975182408 Or chat instantly on jobshop.ai #CallCenter #BPO #CustomerSupport #TechSupport #NonVoice #VoiceProcess #JobsInBengaluru #HiringNow

Preferred candidate profile Experience as Team Lead on papers of 1years on papers. Experience in banking collections process is a must. Experience in BPO is a must. Comfortable with 6 days working Details 6 days working Day rotational shifts loction - Hyderabad

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Voice and Non-Voice processes! Process Types Voice Process: Inbound / Outbound Chat Support Customer & Technical Support Email Support Sales & Collections Open Positions Customer Support Executive (Voice / Non-Voice) Technical Support Associate International Call Center Executive Telesales / Telecaller (Domestic BPO) Eligibility Criteria Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced Languages: English, Hindi, and/or South Indian regional languages (for domestic roles) Shifts: Rotational / Day / Night (based on process) Salary Details Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Additional Benefits: PF, ESI, Cab Facility (Night Shift), Performance Bonuses Perks Immediate Joining 5/6 Days Working Cab Facility (for night shifts) Growth Opportunities in Top MNCs Job Openings Company-wise Breakdown Sales Process Shift: Day Shift Language: English & Hindi Location: Kadubeesanahalli Salary: Up to 30,000 Working Days: 6 Days (Sunday Off) BCP Background Verification) Process: International Voice Excellent Communication Required Location: ITPL Salary: 25,000 + 4,000 Quarterly Bonus Perks: WFH after 90 days Process: International Voice (Optus & Lowes) Location: Marathahalli Salary: 22,000 (Freshers) to 28,000 (Experienced) + Incentives 5 Days Working, 2 Off, 2-Way Cab PSI Process: International Voice UG with 1 Year Experience Required Location: ITPL Salary: Up to 23,500 Alorica Process: Banking & Retail International Voice Location: Eco Space Salary: 21,000 (Freshers), 25,000 (Experienced) + Shift Allowance Rotational Shifts, 1-Way Cab Rupicard Process: Collections & Customer Support Location: Bellandur Language: English + Any South Indian Language Salary: 22,000 (Freshers) 40,000 Tata Capital Process: Telesales Location: Whitefield Salary: 22,000 (Freshers), 30,000 (Experienced) Day Shift, Sunday Off Kredit bee Process: Domestic Voice Location: Tin Factory Salary: 16,000 (Freshers), 22,000 (Experienced) + Incentives Day Shift, 6 Days Working Immediate BPO Openings Interviews Tomorrow (Tuesday) Premium International Non-Voice (Chat Support) Location: Marathahalli 5 Days Working | 2 Days Rotational Off Rotational Shifts 2-Way Cabs Provided In-house drive tomorrow (Tuesday) Eligibility: Minimum 6 months of BPO experience (International Voice preferred) Must have VT1012 quality No slash/junk profiles accepted Hiring for (Healthcare International Voice Process) Location: Bommanahalli 5 Days Working | Saturday & Sunday Fixed Off 2-Way Cab Provided (Within 20 km) Fixed Night Shift Salary: Freshers: 21,600 Take Home Experienced: 28,000 Take Home Also hiring for: First Source, Altruist, Shaadi.com, InTouch, Globiva, ECPL, Infosys, and more! Note: We DO NOT charge any fees from candidates 100% Free Placement! To Apply / Schedule Your Interview: HR Name: banu Contact: 90356 61337 Email: priya.stepstone@gmail.com Note: We do not charge any fees from candidates 100% Free Placement! Call or WhatsApp now to book your interview slot. Work from Office | Bangalore only Preferred candidate profile

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants For More Details Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

Contact customers for pending payments Follow up on overdue accounts via calls/messages Maintain records of payment status and promises Negotiate repayment plans as needed Update collection reports regularly Escalate unresolved cases to seniors Required Candidate profile Meet monthly collection targets Domestic or International voice experience Perks and benefits Salary+Unlimited Incentives

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact-Hr Mona- 8168335948

International bpo is hiring for a customer support profile any grad or undergrad with experience. salary - in between 40k inhand, 5 days Shift- Rotational Excellent comms skills required Call or Whatsapp HR Nidhi-9311340225

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Call HR Mona-8168335948

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Job Title-BPO Collections Executive Qualification- 10th pass/ 12th/ Graduates welcome . Location- Juinagar West NO Work from Home , immediate joiners Office time 9 to 7pm Sales incentives

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Hiring for International MNC's for Customer Service/Collections/Sales/Technical Support across PAN India. 5 Days Working Saturday Sundays Offs Salary b/w 3 LPA to 7 LPA. Uncapped Incentives Both Side Cabs and Meals Work Location - Noida and Gurugram Roles and Responsibilities Handle customer inquiries via phone calls, emails, or chats to resolve their issues related to travel bookings, cancellations, refunds, etc. Provide accurate and timely resolutions to customers while maintaining a high level of professionalism and empathy. Desired Candidate Profile 0-5 years of experience in International Voice Process. Strong communication skills in English language. Ability to work on international processes (US/UK). To Apply, Please Call or WhatsApp 9711316191 or 9560933740 - Madhav.

Role & responsibilities We are looking for a dynamic and results-oriented Regional Collection Manager to lead and manage the collections function for Unsecured Personal Loans and Business Loans across the Telangana and Andhra Pradesh regions. The ideal candidate will be responsible for driving recovery performance, minimizing delinquencies, managing a large field collections team, and ensuring compliance with regulatory and organizational standards. Key Responsibilities: Regional Strategy & Planning: Design and implement region-specific collection strategies to meet recovery targets and reduce NPAs. Monitor regional portfolio health and proactively identify risk zones. Team Leadership & Management: Manage, train, and motivate a team of Area Collection Managers, Collection Officers, and Field Executives across both states. Allocate targets and monitor performance metrics at the area and branch levels. Operations & Execution: Ensure timely and effective follow-up on overdue accounts through field visits, tele-calling, and legal actions. Handle both early bucket and hard bucket collections (30+, 60+, 90+, write-offs). Ensure strict adherence to collection policies, RBI norms, and customer service standards. Vendor and Agency Management: Empanel, train, and supervise third-party collection agencies. Track agency performance, ensure ethical practices, and manage agency payouts. Analytics & Reporting: Analyze collection trends, prepare MIS reports, and share actionable insights with the leadership team. Provide feedback to credit and risk teams on collection-related trends and fraud patterns. Customer Handling: Address customer disputes and escalations to resolve issues amicably while ensuring recovery. Ensure dignity and sensitivity while dealing with customers in line with regulatory guidelines. Key Skills and Competencies: Strong understanding of unsecured loan products and collection cycles. In-depth knowledge of regional geographies, customer behavior, and local collection practices. Excellent team management, communication, and negotiation skills. Sound analytical, decision-making, and conflict-resolution abilities. Familiarity with regulatory compliance and RBI guidelines related to collections. Qualifications & Experience: Graduate/Postgraduate in any discipline (MBA preferred). 12+ years of relevant experience in collections, preferably in Unsecured Personal/Business Loans . Prior regional-level exposure in Telangana and Andhra Pradesh is mandatory . Fluency in Telugu , English , and Hindi is highly desirable. Preferred candidate profile

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432406 amala@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Tanishaa.S HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432422|Whatapp: 7899490271 Tanishaa.S@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432405| deekshitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Immediate joiner preferred willing to tele collection activities good communication preferred Kannada & Telugu is Mandatory Contact HR : Simran 6303419205 Perks and benefits ESI, PF and incentive available