923 Collections Process Jobs - Page 11

Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the collections process for our clients, ensuring timely and efficient recovery of overdue payments. Your key duties will include contacting clients with outstanding balances, negotiating payment arrangements, and maintaining accurate records of all interactions. You will also work closely with the finance team to assess customer accounts and track collections metrics to improve performance. The ideal candidate will have strong communication skills, a customer-centric approach, and the ability to handle challenging conversations while maintaining professionalism. Key Responsibilities: - Reach out to clients with overdue payments via phone, email, and other communication methods. - Negotiate payment terms and arrangements, adhering to company policies while emphasizing customer satisfaction. - Maintain detailed records of client communications and payment history in the company s database. - Collaborate with the finance team to resolve discrepancies and ensure accurate account management. - Generate and analyze collections reports to track performance and identify trends. - Provide excellent customer service to enhance client relationships and facilitate payment processes. - Stay informed about company products and services to effectively communicate with clients about their accounts. Skills and Qualifications: - Proven experience in collections, accounts receivable, or a related field. - Strong negotiation and persuasion skills. - Excellent verbal and written communication abilities. - Proficient in using CRM software and Microsoft Office Suite, particularly Excel. - Strong analytical and organizational skills. - Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. - Attention to detail and accuracy in record-keeping. - Problem-solving abilities and a proactive mindset. Tools Required: - CRM software for managing client interactions and records. - Excel for reporting and data analysis. - Communication tools such as email and phone systems for client outreach. - Financial software for tracking payment statuses and account management. Join Kinara Capital and contribute to our mission of providing accessible financial solutions while helping clients manage their financial responsibilities effectively.

Hi Connections, Hiring Collections Specialist Work From Home Freshers can Apply Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Preferred Location : Tamil Nadu, Bangalore, Chennai, Kochin, Bhopal, Mumbai, Hyderabad 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

Hiring for International Collection Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Monitor customer accounts to identify overdue payments Contact clients via phone, email on outstanding dues Negotiate repayment plans and resolve billing discrepancies Maintain accurate records of collection activities and payment status Escalate complex cases to senior management when necessary Ensure compliance with company policies and debt collection regulations Salary Range: 18,000 30,000 per month (based on experience & performance) Shift: Fixed night shift 8.30pm to 5.30am Education – HSC / Grad Fresher or Experience will do. Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with Weekend offs Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Interview timing 04.00 PM to 6.00 PM On 1st to 3rd July 2025(Virtual or walking). Please note:- Carry your resume and Mention HR Poonam at the Top of the resume. “Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”Role & responsibilities Share your CV:- Poonam.dalvi@sutherlandglobal.com

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift) . This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM HR Mehjbin - 9136559570 Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction!

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift : Night Shift (Sat & Sun fixed weekly off) Mode : Work from Office Interview mode : Face to Face (Walk -in) Transport : 2-way cab facility provided - Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

SUTHERLAND IS HIRING Position: Collection Executive (Voice Process) Process Name: Canadian Collection Process NIGHT SHIFT: 8:30 PM to 5:30 AM FIXED WEEKENDS OFF: Saturday & Sunday Location: Work from Office (details on request) SALARY: Up to 25,000 In-Hand (Depends on your last drawn salary and interview performance) TRANSPORT: Company-provided pick & drop services Not availing transport? Get 3,500/month (both ways) Get 1,750/month (one-way) ELIGIBILITY: Excellent English communication skills Minimum 6 months of BPO voice process experience Immediate joiners preferred If you're looking to step up, earn well, and join a solid team this is your chance. To apply, contact HR Roshani: RoshaniPremvallabh.Kala@sutherlandglobal.com 9892539185 Apply now or message to schedule your interview!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 3 July 2025 Time: 2PM to 4PM Venue: Microsoft Teams MS Teams Meeting ID: 420 803 689 816 8 MS Teams Passcode: m5fe3hm7 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Hiring for US Collection (3rd Party Collection ) Exp. min. 1 year required in (US Outbound Sales ) Salary up to : 38k plus incentives Location : Noida sec 63 5 days a week Sat & Sun fixed off Direct line up : 4pm to 7pm Immediate joiner req.

Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Bengali + Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 4* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 5* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 6* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 7* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 8* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 9* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 10* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9980474157] Email: [chaithra.stepstone@gmail.com] Name: Chaitra HR

**Job Title: Area Collections Head** **Company: Kinara Capital** **Job Description:** As the Area Collections Head, you will be responsible for leading the collections team to ensure timely and effective recovery of outstanding loans in your designated area. Your main objective will be to optimize collections processes, enhance team performance, and minimize delinquencies while maintaining excellent customer service standards. You will work closely with other departments to develop strategies aimed at improving collection rates and client satisfaction. **Key Responsibilities:** - Develop and implement collection strategies to achieve area targets and reduce delinquency rates. - Lead, train, and mentor the collections team to optimize performance and ensure compliance with company policies. - Monitor key performance indicators (KPIs) and prepare regular reports on collections performance. - Collaborate with regional managers and other departments to address issues affecting collections. - Conduct field visits to assess operations and customer interactions, ensuring best practices are followed. - Handle escalated customer queries and disputes professionally, maintaining positive customer relations. - Stay updated on regulatory changes and market trends affecting collections. **Skills Required:** - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in analytical thinking and problem-solving. - Ability to work under pressure and meet deadlines. - Strong understanding of credit and collections processes. - Customer-focused approach with good negotiation skills.

Inviting applications for the role of Lead/ Manager HRBP. Responsibilities: Drive Initiatives to Best Practices, performance management, employee engagement, talent management, rewards & Recognition & Culture Work with senior management to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results. Partner with business on organizational design, workforce planning, succession planning, and skills assessment. Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience Provide management coaching to build leadership capabilities to address and resolve employee issues Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all interests Implement/administer/interpret corporate policies/programs/procedures Plan and provide continuous improvement to all aspects of the client organization and leadership review process and the strategic objectives therein. This includes both annual and mid-year processes which focus on performance management and talent development. Provide ongoing support to the leadership team on human resources related matters, policies and procedures Provide compensation support including salary planning, approval of salary actions, creation of new job families, promotions and job re-leveling. Requirements: Minimum 8-10 years of experience in a HR business partner role in BPO industry. Prior experience at a Product based firm is good to have Prior Startup experience is desired Master's Degree/MBA in Human Resources Management or related field is preferred. Ability to influence and partner with different levels of the organization to achieve results Strong business and HR acumen, including problem solving and critical thinking Demonstrated ability to coach and develop operations managers and supervisors Self-starter and result oriented Benefits Apart from the unique opportunity of transforming the debt market, our benefits include: A dedicated budget of INR 75,000/year that you can use towards pursuing learning programs/certifications/attending conferences Best in industry healthcare for you and your family: Life insurance (10X your Fixed annual CTC) and Critical Illness cover (7X your Fixed annual CTC) Generous health insurance for you as well as your dependents, including parents or parents in-laws up to INR 800,000 for self and dependents Child care reimbursement of 15k per month per child for all working parents towards nanny/creche expenses. Food is on the house. So that you can focus on what matters the most. Best in class maternity & paternity benefits.

Job Discription Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Details: Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Sadaf On -6362015960- / 9964080000 or visit jobshop.ai to explore other open positions with us

Process:- SBI Dhruva Collection X Bucket Work From Office Shifts Timing: - Day Shift Preferred candidate profile SBI Dhruva Qualification - GRADUATES Experience - 6 months collection Experienced Salary - 16.5k in hand + CTC Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off. Working days - 6days Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini :- 9923656681

REQ- US third party collections executive SALARY - 40K CTC EXP- 9months any international voice process LOCATION- SECTOR 63 NOIDA CAB-N0 5 days working / night shifts APPLY NOW send me your cv on whatsapp - 8512850830

Process:- IDFC CC/urban /rural/Indusind Qualification - Hsc Pass Salary Fresher - 14.5k in hand Exp: upto 17k (with document) Shift timing - 9.30 am to 9.30 pm (any 9 Hrs shift) Rotational week of Rounds of Interview HR round Operations round Required Candidate profile Working days- 6days 1 Rotational Weekly off How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Attractive Incentives and Joining Bonus.

We looking immediately Joiner If you looking immediately joiner call me urgently Collection Executive Requirements - Fresher and Exp Both can apply - Undergraduate/Graduate degree - 6-day working / rotational week off - salary- upto 22K Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka :- 7875990932 Perks and benefits High Incentives and growth opportunities.

Role & responsibilities Company relies on its Financial Support Team to work closely with customers who are in financial difficulties in order to deliver positive, appropriate and sustainable outcomes. Judgment is required depending on the circumstances upon which a financial statement and affordability assessment is required We endeavor to deliver a high value, professional and quality service to our customers. By putting our customers at the heart of everything we do we manage the value of contact by crafting solutions that best meets the needs of our customers and the bank whilst operating in line with the principles of the regulatory framework. The revised forbearance policy has created more options to utilize a broader suite of solutions for customers individual circumstances. Decision making is not process/matrix driven but has to be individually crafted by the individual based on circumstances. The delivery of fair customer outcomes is based upon the role holders ability to apply the above when working with customers. Positive and professional experiences engender customer loyalty. Customer loyalty drives long-term profitable growth. Delivering positive and professional outcomes for our customers and helping them to regain financial stability are fundamental to building a sustainable business. Customers / Stakeholders An Advisor needs to be professional, knowledgeable and able to adapt to meet the specific needs of each individual customer. The role holder handles the customers circumstances at first point of contact (first touch/one touch resolution) and is responsible for adherence to all of the regulatory requirements within their charge. Connect in a manner that promotes customer belief that company can help them during a period of financial difficulty. Providing our customers, the confidence that understands their specific situation and concerns. Delivering the best solution(s) options to meet their needs. The role holder is responsible for ensuring the agreement/solution with the customer is sustainable for the long term, thereby delivering an appropriate customer experience, delivering a fair outcome based on individual circumstances for our customers and the bank. Leadership & Teamwork The jobholder is expected to positively cooperate toward total team goals, willingly share knowledge and information with others and participating in open communication. The jobholder should support a positive workplace environment by encouraging cooperation, teamwork and identification with the organizational unit by participating in team meetings and through the timely implementation of feedback and training received. The jobholder is expected to be a dependable, goal orientated, motivated team member who takes personal ownership for the continuous improvement of their skills. Operational Effectiveness & Control To meet the agreed-upon Operational standards for quality, efficiency and effectiveness. The role holder will have enhanced authority levels in line with the decision matrix (attached) to facilitate the one touch resolution approach To adhere to all regulatory requirements and operational policies and procedures. To escalate/report issues, suspicious activity or lapses of controls observed. Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities) The Financial Support Team play an important part in the bank. We support customers during their most financially difficult times and in some instances the most vulnerable customers of our society. We have an integral duty of care to ensure that these customers are handled appropriately as getting it wrong can have damaging and irretrievable impact. It is extremely important that one takes ownership for fully understanding each customer’s individual circumstances. Thereby delivering an appropriate customer experience, delivering the best result based on individual circumstances for our customers and the bank. The policy and procedures within the Financial Support team have changed impacting the Forebeabance suite on offer in response to the regulatory environment. The ability to stay abreast and adapt to the macro environment and the continual changes within the regulatory world is critical from both a skill and propensity to respond to change eg resonse to COVID-19 (agile and rapid changes required to support customers within exacting timeframes)

Responsibilities: Manage international calls from diverse clients Execute debt collection procedures Handle US voice processes with accuracy Meet KPIs for call volume, resolution time & quality metrics For more info call/ what's app on 9890111238 Office cab/shuttle Health insurance Provident fund

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Ambika 9110657487 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Ambika 9110657487 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

We are looking for a highly motivated and experienced Collections Executive to join our team in Rajahmundry. The ideal candidate will have 2-5 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving customer disputes. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments. Ensure customer files are updated with contact information, recording times and dates, and noting received information about debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and identify reasons for default while maintaining healthy relationships with customers. Enlist sales and senior management support when necessary to accelerate the collection process, including assisting the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree required. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of collections processes, customer service, and auditing principles. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary. Proficiency in MS Office and other relevant software applications is expected.

We are looking for a highly skilled and experienced Regional Manager to lead our retail collections team in Kolkata. The ideal candidate will have 4 to 5 years of experience in the banking or financial services industry, with a strong background in collections and legal compliance. Roles and Responsibility Achieve assigned collection targets while ensuring legal guidelines are complied with throughout the collection structure. Manage and oversee the daily operations of the collections team to meet targets. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of collections processes and legal compliance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and leading by example. Familiarity with industry-standard software and systems. A graduate degree is required for this position.

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Barwala, New Kakar Market, JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and systems. Strong leadership and team management skills. Candidate should be able to handle k (k is not defined).

We are looking for a highly motivated and experienced Collections Executive to join our team in Khammam. The ideal candidate will have 1 to 6 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation to satisfy debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and providing efficient customer service regarding collection issues. Review account adjustments, resolve client discrepancies, and short payments, ensuring timely resolution of customer queries. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received by customers about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 1 year of experience in collections or a related field. Possess strong knowledge of auditing, compliance, and regulatory bodies. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary. Experience in retail banking, financial services, or broking is preferred. Additional Info The company offers opportunities for professional growth and development.

We are looking for a skilled professional with 6 to 11 years of experience to join our team as an Area Collections Manager - Retail MFB - Collections in Panch Mahal, Morvahadaf, and JM. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with industry-standard software and systems.

We are looking for a highly skilled and experienced Area Collections Manager to join our team in Mysore. The ideal candidate will have 6-11 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collections professionals to achieve targets. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with retail customers and understanding their needs. Educational qualificationAny Graduate. Additional Info For more information, please contact us at 6587611.