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6.0 - 9.0 years

5 - 9 Lacs

Belgaum

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We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Belagavi, Maharashtra. The ideal candidate will have 6-9 years of experience in collections and recovery. Roles and Responsibility Manage and oversee the collections process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze data and metrics to identify trends and areas for improvement. Lead and motivate a team of collection professionals to achieve targets. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills. Experience in managing and leading a team. Familiarity with collections software and technology. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info The selected candidate will be required to work at the office located at JM, ref=6587596.

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6.0 - 10.0 years

5 - 9 Lacs

Kalburagi

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We are looking for a skilled professional with 6 to 10 years of experience to join our team as an Area Collections Manager - Retail MFB - Collections in Kalaburagi, Padmavati Arcade. The ideal candidate will have a strong background in collections and retail finance. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze and resolve complex customer complaints and issues. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking and financial services, particularly in retail finance and collections. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with industry-standard software and systems. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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6.0 - 8.0 years

5 - 9 Lacs

Purnia

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We are looking for a highly skilled and experienced Area Collections Manager to join our team in Purnea. The ideal candidate will have 6-8 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with retail customers and understanding their needs. A graduate degree is required for this position.

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6.0 - 8.0 years

9 - 13 Lacs

Ranchi

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We are looking for a skilled Regional Debt Manager to join our team in Ranchi. The ideal candidate will have 6-8 years of experience in collections and debt management, with a strong background in retail finance. Roles and Responsibility Manage and oversee the collections process for timely recovery of outstanding amounts. Develop and implement effective strategies to minimize delinquencies and improve cash flow. Collaborate with cross-functional teams to identify and mitigate potential risks. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain relationships with key stakeholders, including customers, vendors, and partners. Monitor and report on key performance indicators (KPIs) to senior management. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and decision-making skills with attention to detail. Experience working in a similar role with a proven track record of success.

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2.0 - 7.0 years

3 - 7 Lacs

Kurnool

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We are looking for a highly motivated and experienced Collections Executive to join our team in Chittoor, Srinagar Colony, J Grades. The ideal candidate will have 2 to 7 years of experience in collections and customer service. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving client discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client short payments. Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and adjustments. Ensure customer files are updated with contact information, recording times and dates, and noting received information about debt. Coordinate with the agency''s tracing team to trace defaulters and assets and suggest remedial actions. Investigate defaulting accounts and identify reasons for default while maintaining healthy relationships with customers. Enlist sales and senior management support when necessary to accelerate the collection process, including assisting the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree. Minimum 2 years of experience in collections or customer service. Possess strong knowledge of auditing, accounting, finance, banking, and budgeting principles. Demonstrate excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Proficiency in MS Office and other software applications is necessary. Experience working with retail MFBs and managing collections processes is preferred. For more information, please contact us at 6587690.

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6.0 - 8.0 years

5 - 9 Lacs

Rajahmundry

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We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Rajahmundry. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills. Experience with collections software and systems. Ability to build relationships with customers and internal stakeholders. Educational qualificationAny Graduate or Postgraduate degree. Additional Info For more information, please contact us at 6587437.

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6.0 - 10.0 years

5 - 9 Lacs

Khammam

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We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Khammam, Balaji Nagar, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with collections software and systems. A graduate degree is required for this position. Additional Info For more information, please contact us at 6587410.

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1.0 - 5.0 years

3 - 5 Lacs

Gurgaon/Gurugram

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Hiring For Customer Service, Tech Support, Telecom, Sales & Banking. Salary: 3Lpa - 6Lpa + Incentives Both Side Cabs , 5 day working Max Age 23 - 40 Years Graduate - Undergraduate with Min 1 year of Bpo Exp 9355226337 , 9911567769 , 9560028009 Required Candidate profile Candidate must have good communication skills. Graduate Fresher can apply. Undergraduate must have 6 months of Bpo Exp. to apply. Please don't call for Non Voice profiles.

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5.0 - 10.0 years

9 - 13 Lacs

Vijayawada

Work from Office

We are looking for a skilled Regional Debt Manager to join our team in Vijayawada. The ideal candidate will have 5-10 years of experience in the banking or financial services industry, with expertise in retail collections and debt management. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement strategies to minimize delinquencies and improve credit quality. Collaborate with cross-functional teams to resolve customer issues and enhance overall customer satisfaction. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators, such as collection efficiency and delinquency rates. Job Strong knowledge of banking regulations and compliance requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Proven track record of achieving targets in a fast-paced environment. Ability to analyze complex data sets and provide actionable insights. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a similar role within the banking or financial services industry.

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1.0 - 6.0 years

3 - 7 Lacs

Patna

Work from Office

We are looking for a highly motivated and experienced Collections Executive to join our team in Patna. The ideal candidate will have 1 to 6 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and reviewing account adjustments. Provide efficient customer service regarding collection issues, process refunds, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 1 year of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Proficient in MS Office and other relevant software applications. Additional Info The selected candidate will be working at Parth Astha (1st Floor) - J Grades, Patna. For more information, please contact us at ref=6587833.

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6.0 - 8.0 years

4 - 7 Lacs

Madurai

Work from Office

We are looking for a skilled Collections Manager to join our team in Madurai, Melur, and JM. The ideal candidate will have 6-8 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process to ensure timely debt recovery. Develop and implement effective collection strategies to minimize bad debts. Build and maintain relationships with clients and stakeholders to resolve issues. Analyze and report on collection performance metrics to identify areas for improvement. Collaborate with internal teams to align with business objectives. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team. A graduate or postgraduate degree is required. Additional Info For more information, please contact us at 6588031.

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6.0 - 8.0 years

6 - 10 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Erode. The ideal candidate will have 6-8 years of experience in collections, preferably in the housing sector. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement effective collection strategies to minimize defaults. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze and resolve complex customer issues related to collections. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on key performance indicators (KPIs) related to collections. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a similar role within the banking or financial services industry is preferred. Additional Info The selected candidate will be required to travel to various locations as needed.

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6.0 - 10.0 years

9 - 13 Lacs

Belgaum

Work from Office

We are looking for a skilled Regional Debt Manager to join our team in Belagavi. The ideal candidate will have 6-10 years of experience in the banking or financial services industry, with expertise in retail MFB and collections. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to identify and mitigate potential risks. Analyze market trends and competitor activity to inform business decisions. Build and maintain relationships with key stakeholders, including customers and partners. Monitor and report on key performance indicators, such as collection rates and credit quality. Job Strong understanding of retail MFB and collections processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with large datasets and performing data analysis. Familiarity with industry-specific software and systems. A graduate degree is required for this position.

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6.0 - 8.0 years

9 - 13 Lacs

Hyderabad

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We are looking for a skilled Regional Debt Manager to join our team in Hyderabad. The ideal candidate will have 6-8 years of experience and a strong background in retail finance, collections, and debt management. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement strategies to minimize delinquencies and improve credit quality. Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction. Analyze market trends and competitor activity to identify opportunities for growth. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and leading by example. Familiarity with industry-standard software and systems is an advantage.

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2.0 - 7.0 years

3 - 7 Lacs

Purnia

Work from Office

We are looking for a highly motivated and experienced Collections Executive to join our team in Purnea. The ideal candidate will have 2 to 7 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and bucket-wise & DPD-wise management. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated with contact information, recording times and dates, and noting received information about debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of auditing, compliance, and regulatory bodies. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Experience in retail MFB collections is preferred. Additional Info The company offers opportunities for professional growth and development.

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0.0 years

5 - 9 Lacs

Sikar

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We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Sikar, Devipura, and JM. The ideal candidate will have a strong background in collections management and excellent leadership skills. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Lead and motivate a team of collections professionals to achieve targets. Analyze customer data and market trends to identify areas for improvement. Build relationships with key stakeholders, including customers, vendors, and internal teams. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with industry-specific software and systems. Candidate should be able to handle k (K) responsibilities. TitleArea Collections Manager - Retail MFB - Collections - Sikar - Devipura - JM. Reference number6587821.

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6.0 - 10.0 years

5 - 9 Lacs

Chandrapur

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We are looking for a skilled professional to fill the role of Area Collections Manager - Retail MFB - Collections in Amroha, Chandpur, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail clients. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Train and guide junior team members to enhance their skills and knowledge. Job Strong understanding of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of collections professionals.

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Thane

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Collection process hsc fresher excellent communication skills rotational shift with 2 weekoff soft spoken voice process customer service domestic bpo 1 side pick up provided Required Candidate profile fresher Perks and benefits Attendance Bonus with performance bonus total 3k

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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5.0 - 7.0 years

5 - 9 Lacs

Mumbai

Work from Office

We are looking for a skilled professional to fill the role of Area Collections Manager - Retail MFB - Collections in Indraprastha Colony, Jaipur. The ideal candidate will have a strong background in collections and retail banking. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Build and maintain relationships with key stakeholders, including customers and vendors. Job Strong knowledge of collections, retail banking, and financial services. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skills with attention to detail. Experience working with CRM software and other relevant tools. Strong leadership and team management skills with the ability to motivate teams. Educational qualificationAny Graduate or Postgraduate degree. Additional Info The company offers a competitive salary package and opportunities for career growth and development.

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6.0 - 10.0 years

5 - 9 Lacs

Panki

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We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Panki, Jarhi Chowk, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a similar role within the banking or financial services industry is preferred.

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2.0 - 7.0 years

3 - 7 Lacs

Mumbai

Work from Office

We are looking for a highly motivated and experienced Collections Executive to join our team in Rajahmundry. The ideal candidate will have 2 to 7 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and providing efficient customer service regarding collection issues. Review account adjustments, resolve client discrepancies, and short payments, ensuring timely updates in customer account details. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Proficient in MS Office and other relevant software applications. Additional Info The selected candidate will be responsible for identifying defaulting accounts and investigating reasons for default while continuing to maintain a healthy relationship with the customer.

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6.0 - 9.0 years

6 - 10 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Salem, Brindavan Road. The ideal candidate will have 6-9 years of experience. Roles and Responsibility Manage and oversee the collections process for housing loans. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer issues and enhance customer satisfaction. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with loan defaults and develop plans to minimize losses. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skills with attention to detail. Experience with collections software and systems is an advantage. Ability to lead and motivate a team to achieve business objectives.

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6.0 - 10.0 years

6 - 10 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Madurai. The ideal candidate will have 6-10 years of experience. Roles and Responsibility Manage and oversee the collections process for housing loans. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer issues and enhance customer satisfaction. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with loan defaults and develop plans to minimize losses. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections processes and procedures. Familiarity with housing loan products and services. A graduate or postgraduate degree is required. Additional Info The selected candidate will be working at Sajai Mall - JM, Madurai.

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1.0 - 3.0 years

3 - 7 Lacs

Jaipur

Work from Office

We are looking for a highly motivated and experienced Collections Executive to join our team in Jaipur. The ideal candidate will have 1-3 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation and satisfy debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving customer discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 1 year of experience in collections or a related field. Possess strong knowledge of auditing, compliance, and regulatory bodies. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary. Experience in retail MFB collections is preferred. Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development.

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