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Collections Executive - Retail MFB - Collection

Collections Executive - Retail MFB - Collection

Tata Capital

2 - 7 years

2 - 5 Lacs

Noida

Posted:1 hour ago| Platform:

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Skills Required

application software auditing accounting budgeting finance kubernetes github maven customer service amazon rds retail docker ansible amazon ec2 java git collections collections process devops linux jenkins shell scripting aws amazon cloudwatch

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Collections Executive to join our team in Atrauli, Ramghat Road - J Grades. The ideal candidate will have 2 to 7 years of experience in collections and customer service.
Roles and Responsibility

Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days.

Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations.

Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving client discrepancies.

Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client short payments.

Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and account adjustments.

Ensure customer files are updated with contact information and notes on received information about debt.

Coordinate with the agency''s tracing team to trace defaulters and assets and suggest remedial actions.

Investigate defaulting accounts and maintain relationships with customers, enlisting sales and senior management support when necessary to accelerate the collection process.

Support the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed.

Ensure compliance with all audit/regulatory bodies and company policies and procedures.

Job

Graduate degree required.

Minimum 2 years of experience in collections or customer service.

Possess strong knowledge of auditing, accounting, finance, and budgeting principles.

Demonstrate excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced environment and meet deadlines.

Exhibit strong analytical and problem-solving skills.

Proficient in MS Office and other software applications.

Experience in retail MFB and collection processes is preferred.

For more information, please contact us at 6587706.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1057 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Collections Executive - Retail MFB - Collection