Collections Associate

You will be responsible for maintaining and updating records of daily collections and pending dues. You will also coordinate with the operations and billing teams to resolve invoice-related issues. In addition, you may need to visit client offices to ensure effective communication and faster collections. It is crucial to ensure that all collections are properly documented and reconciled with the accounts team. You should escalate long-pending or disputed cases to the concerned department and prepare collection status reports for regular submission to the management. It is essential to adhere to company policies and maintain professional conduct with clients. - Maintain and update records of daily collections and pending dues - Coordinate with operations and billing teams to resolve invoice-related issues - Visit client offices (if required) to ensure effective communication and faster collections - Ensure all collections are properly documented and reconciled with the accounts team - Escalate long-pending or disputed cases to the concerned department - Prepare collection status reports and submit them to the management regularly - Ensure adherence to company policies and maintain professional conduct with clients,