Collection Field Officer

Job Description

Job description Job Title: Collection Field Officer Company: Advance Salary( Datta Finance and Trading Pvt Ltd) Location: Noida and Ghaziabad. Responsibilities: Initiate contact with delinquent customers via phone, Field Visit, and mail to pursue payment of overdue accounts respectfully and professionally. Negotiate payment arrangements with customers, considering their financial circumstances and our company's policies. Investigate and resolve billing discrepancies and disputes promptly, maintaining a high level of customer satisfaction. Maintain accurate and detailed records of collection activities and customer interactions in the database. Generate reports on collection activities, account statuses, and aging analysis to track progress and inform management decisions. Adhere to all relevant regulations and company policies governing collection practices. Excellent verbal and written communication skills, with the ability to negotiate effectively and maintain professionalism. Ability to empathize with customers while remaining firm in the pursuit of overdue payments. Willingness to collaborate with colleagues and support team goals. Proficiency in basic computer skills and familiarity with collections software and systems. How to Apply: Qualified candidates are invited to submit their resume and cover letter to hr@advancesalary.in or WhatsApp 9560194806 with the subject line "Collection Agent/Collection Agent Application - Advance Salary." Please include details of your relevant experience, qualifications, and why you are interested in joining our team. Advance Salary is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,861.82 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Work Location: In person