Field Officer Collection

ob description

Job Title: Collection Field Officer

Company: Advance Salary( Datta Finance and Trading Pvt Ltd)

Location: Andheri, Thane, Maharstra.

Responsibilities:

• Initiate contact with delinquent customers via phone, Field Visit, and mail to pursue payment of overdue accounts respectfully and professionally.
• Negotiate payment arrangements with customers, taking into account their financial circumstances and our company's policies.
• Investigate and resolve billing discrepancies and disputes promptly to maintain a high level of customer satisfaction.
• Maintain accurate and detailed records of collection activities and customer interactions in the database.
• Generate reports on collection activities, account statuses, and aging analysis to track progress and inform management decisions.
• Adhere to all relevant regulations and company policies governing collection practices.
• Excellent verbal and written communication skills, with the ability to negotiate effectively and maintain a professional demeanor.
• Ability to empathize with customers while remaining firm in the pursuit of overdue payments.
• Willingness to collaborate with colleagues and support team goals.
• Proficiency in basic computer skills and familiarity with collections software and systems.

How to Apply:

Qualified candidates are invited to submit their resume and cover letter to hr@advancesalary.in or WhatsApp 9560194806 with the subject line "Collection Agent/Collection Agent Application - Advance Salary." Please include details of your relevant experience, qualifications, and why you are interested in joining our team.

Advance Salary is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: ₹18,000.00 - ₹24,000.00 per month

Work Location: In person