Cluster Sales Manager

A Position Overview

Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance , pending resolve etc

Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity

Maintain persistency by monitoring case size & healthy product mix

Ensure that they are meeting their team targets as well as individual sales targets

Managing the relationship between internal team and channel partner so as to foster sales for the company and mmaintain utmost levels of responsiveness to requirements from the Channel Partner

Ensure Recruitment is as per plans

Regularly interact with HR to ensure that recruitment is as per plan

Monitor the performance of RMs to promote them to the next level

Ensure that RM s meet their respective targets which will promote them to the next level

Maintain & drive compliance at the zone

Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them

Top Line Growth/Business Enablement

Achievement of NB Premium target, RM Activation and Product mix

Business Enablers

Sales activity management, renewal collection, and high level relationship mapping with bank staff (very important)

Risk

Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.

E Skills Required

Technical

Good Knowledge of MS Office

Behavioral

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation Management background preferred

Experience

Should have at least 6years experience of banca sales with at least 2 years experience in leading teams. . The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.

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