Cluster Manager_Retail Operations

Role Overview: At Uni Seoul, you will be responsible for overseeing multiple stores across Pune and nearby regions as an Area / Cluster / Regional Manager. Your role will involve ensuring operational excellence, driving sales growth, and leading passionate teams to uphold the brand promise of joy, style, and quality. Key Responsibilities: - Take ownership of sales performance by implementing data-driven strategies and exceeding sales targets through corrective action plans. - Collaborate with senior management on pricing, promotions, and sales initiatives to drive growth. - Create memorable customer experiences by championing joyful retail philosophy and resolving escalations with empathy. - Guarantee flawless store operations, oversee visual merchandising standards, and ensure operational discipline in cash management and compliance. - Lead, mentor, and motivate Store Managers and their teams to deliver strong business performance and build a culture aligned with Uni Seoul's brand ethos. - Keep abreast of Punes retail landscape, share insights with the central retail team, and inform merchandising and store expansion plans. - Prepare and present periodic reports on sales, productivity, and store performance metrics to drive continuous improvement and optimize profitability. Qualifications Required: - 3-8 years of progressive experience in retail operations or area management. - Proven track record in managing multiple high-footfall retail stores. - Strong leadership and team-building abilities with a focus on performance and culture. - Analytical mindset with expertise in sales planning, forecasting, and data interpretation. - Excellent communication and interpersonal skills. - Flexibility to travel across Pune and nearby locations.,