Cluster Manager - Milk Procurement

Job Title: Cluster Manager – Milk Procurement

Location: [Rajasthan]

Department: Milk Procurement

Reporting To: Head – Milk Procurement

About Company:

·        Lotus Dairy Products Private Limited is one of the three dairy subsidiaries of H.P Modi Group. Incorporated in 2001, Lotus Diary has become one of the leading family-owned and -operated dairies in India.

·        Our values lie in our commitment towards the well-being of all our stakeholders. Our care begins from the farm level and covers everyone, from employees, investors, vendors, end-consumer and the community. As a family-owned company, we are dedicated to improving the communities where we live and work because we understand that their prosperity and well-being is critical to the success of our customer-focused business.

Role Summary

The Cluster Manager is responsible for end-to-end milk procurement operations across the allotted Milk Collection Centers (MCCs)

Key Responsibilities

1. Milk Procurement & Quality Control

• Plan, monitor, and achieve daily/weekly/monthly milk procurement targets.
• Ensure adherence to quality parameters (SNF, fat %, bacterial count, etc.) and implement corrective measures.
• Coordinate with farmers, societies, and transport partners to maintain uninterrupted milk flow.

2. Operations Management

• Supervise day-to-day functioning of all the allotted  MCCs, including weighing, chilling, testing, and dispatch etc.
• Maintain optimal utilization of chilling capacity, energy, and manpower.
• Oversee logistics for timely milk movement to processing plants.

3. Farmer & Vendor Relations

• Build and maintain strong relationships with dairy farmers, cooperative societies, and village level collection points.
• Conduct farmer meetings and training on clean milk production, animal health, and feeding practices.
• Address grievances promptly to enhance confidence / loyalty of farmers.

4. Financial & Administrative Control

• Monitor procurement costs, incentives, and payments to producers.
• Prepare and review budgets, daily collection reports, and monthly MIS.
• Ensure proper documentation, record-keeping, and adherence to audit requirements.

5. Team Leadership

• Lead and mentor Milk Chilling Centre Incharges , Procurement Officers, MCC Supervisors, and field staff etc.
• Plan shift schedules, training, and performance reviews.
• Foster a culture of safety, hygiene, and continuous improvement.

Qualifications & Experience

• Bachelor’s degree in Dairy Technology, Agriculture, Animal Husbandry, or related fields (MBA/PGDM preferred).
• 8 – 10  years of experience in milk procurement operations,  with at least 2 years in a supervisory/cluster role.
• Strong knowledge of milk procurement operations, quality parameters, chilling operations, logistics operations and procurement economics etc.
• Proven ability to manage multi-location teams.

Key Skills

• Negotiation and farmer engagement
• Analytical and reporting skills (MS Excel, ERP knowledge)
• Problem-solving and decision making
• Excellent communication in local language and Hindi/English