Cluster Lead

Business Development Leadership

Drive business development efforts within the cluster to acquire new customers and grow existing relationships.

Ensure the team of Business Development Managers is focused on high-value opportunities, including account penetration, sales strategy, and solution positioning.

Align cluster business goals with regional objectives, ensuring seamless execution of the sales plan.

Team Management and Development

Lead, mentor, and manage a team of Business Development Managers (BDMs) to achieve business and sales targets.

Conduct regular performance reviews and provide continuous feedback to team members to support their growth.

Foster a high-performance culture by motivating the team, setting clear goals, and providing the necessary tools and resources to succeed.

Strategic Planning and Execution

Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success.

Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines.

Execute the business development strategy by identifying key opportunities and ensuring that the team delivers results.

Sales Performance Management

Set clear performance targets and KPIs for the team of Business Development Managers and hold them accountable for achieving their goals.

Monitor, analyze, and report on sales metrics, including lead conversion, sales pipeline health, and revenue generation.

Ensure that all sales processes and methodologies are followed effectively, driving operational excellence and consistency across the cluster.

Customer Relationship Management

Build and maintain strong relationships with key customers and partners within the cluster.

Address customer concerns and escalations in a timely manner, ensuring a high level of satisfaction and retention.

Work closely with the Customer Success and Pre-sales teams to ensure alignment on customer needs and solution delivery.

Market Intelligence Competitor Analysis

Continuously monitor market trends, competitor activities, and industry developments to identify opportunities and threats.

Share insights with the Regional Head and business development team to fine-tune strategies and tactics for competitive advantage.

Profit Center and Budget Management

Responsible for achieving sales revenue targets and managing the revenue performance of the cluster.

Monitor budget allocation, sales expenses, and profitability, ensuring efficient use of resources.

Develop and execute cost-effective strategies for the growth and profitability of the cluster.

Collaboration with Other Teams

Work closely with cross-functional teams, including marketing, customer success, product, and HR, to ensure alignment and smooth execution of business objectives.

Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals.

Reporting Communication

Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head.

Requirements