Job
Description
Job Overview: As the Cluster HR Business Partner (HRBP) ,will play a pivotal role in aligning business objectives with employees and management. You will serve as a strategic partner to leadership teams, ensuring that human resources initiatives are implemented effectively to drive business success. This is a high- impact role, requiring a deep understanding of both HR functions and the nuances of the retail/e- commerce industry, ensuring the optimal performance and development of the workforce across multiple locations within the cluster. Key Responsibilities: 1. Strategic HR Leadership: Partner with senior business leaders to define and execute HR strategies that support organizational goals and align with business needs. Act as a trusted advisor to leadership on a variety of HR-related matters, providing insights and recommendations based on industry trends, best practices, and business goals. Ensure the integration of HR strategies into business operations, emphasizing workforce planning, organizational development, and performance management. 2. Talent Acquisition & Workforce Planning: Oversee and guide the recruitment process for the cluster, ensuring the right talent is attracted, hired, and retained, particularly for high-volume retail or e-commerce roles. Collaborate with recruitment teams to design effective sourcing strategies and recruitment campaigns. Analyze business and talent data to predict workforce needs and recommend solutions for gaps in talent. 3. Employee Development & Performance Management: Champion learning and development initiatives across the cluster to build skills, leadership capabilities, and improve business outcomes. Implement and manage performance management systems, ensuring regular feedback, coaching, and development plans for all employees. Support the creation of high-performance cultures, enhancing employee engagement and retention. 4. Employee Relations: Foster a positive working environment by resolving employee conflicts and concerns in alignment with organizational values. Manage labor relations and ensure compliance with labor laws and internal policies. Work closely with line managers to ensure that employee relations issues are dealt with proactively and effectively. 5. Change Management: Lead and support change management initiatives related to business restructuring, organizational shifts, or other significant operational changes within the cluster. Guide leaders in managing team transitions, maintaining morale, and ensuring continuity during periods of change. 6. HR Data & Analytics: Leverage HR data and analytics to inform decision-making, track key metrics, and assess the effectiveness of HR initiatives. Monitor HR KPIs (e.g., turnover, engagement, absenteeism) and collaborate with leadership teams to make data-driven recommendations for improvements. 7. Compliance & Policy Implementation: Ensure the cluster adheres to all HR-related legal, regulatory, and company-specific policies and procedures. Keep up-to-date with local and international HR laws and guidelines, ensuring compliance across different regions. 8. Employee Engagement & Culture: Develop and maintain employee engagement strategies that align with the organizational culture and enhance job satisfaction. Support initiatives that foster diversity, equity, and inclusion (DEI) within the workforce. Conduct employee surveys and feedback sessions to gauge satisfaction and identify areas for improvement. Qualifications: Education: Bachelor's degree in Human Resources, Business Administration, or related field. A Masters or HR certification (e.g., CIPD) is a plus. Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in an HRBP role, ideally in retail, e-commerce, or a fast-paced, customer-focused industry. Proven track record of successfully leading HR initiatives in complex, multi-location environments. Skills: Strong business acumen with the ability to connect HR strategies with business outcomes. Excellent interpersonal, communication, and problem-solving skills. Expertise in talent management, employee relations, and performance management. Ability to work effectively in a fast-paced, ever-changing environment. Desired Traits: Ability to drive change and transformation within the business. Strong influence and relationship-building skills. Proactive, results-oriented, and able to work autonomously. High level of emotional intelligence and empathy for employees at all levels.
