Cluster Head

Job Title:

Department:

Location:

Job Purpose:

business loan portfolio

Key Duties and Responsibilities:

• Lead business development activities to

  grow the unsecured and secured business loan portfolio

  .
• Develop and implement strategic plans to

  acquire new customers

  and

  retain existing clients

  .
• Provide

  product expertise

  on business loans, including CC/OD facilities, and support the team with market insights.
• Collaborate cross-functionally with the

  Credit, Operations, and Collections teams

  to ensure smooth execution.
• Track and analyze

  team performance

  through regular reviews, goal setting, and feedback sessions.
• Ensure

  timely and accurate submission

  of MIS reports – daily, weekly, and monthly.
• Monitor

  portfolio quality

  , track delinquencies, and drive timely repayments to maintain healthy asset quality.
• Regularly

  travel across the assigned cluster

  to support business and team requirements.

Experience / Skills / Qualifications:

• Education:

  Graduate / Postgraduate in Business, Finance, or related field.

• Experience:

  7–9 years of banking or NBFC experience with specialization in

  Unsecured/Secured Business Loans

  and

  team management

  .
• Proven track record of achieving sales targets and managing large teams of

  Area Managers and Relationship Officers

  (team size of 50+).
• Exposure to

  ticket sizes of ₹25 lakh and above

  .