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SWITS DIGITAL Private Limited
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Cloud Operations Engineer

Cloud Operations Engineer

SWITS DIGITAL Private Limited

4 - 6 years

0 Lacs

bangalore urban karnataka india

Posted:5 hours ago| Platform:

Apply

Skills Required

service automation documentation collaboration support server management maintenance automate vmware aws terraform reporting planning analysis configuration testing training security monitoring compliance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Cloud Operations Engineer

Experience :4 - 6 Years

Location:

India

Job Summary

We are looking for an experienced

Cloud Services Engineer (IaaS)

with strong expertise in

Windows Server

and

Active Directory administration

. The role involves providing

L2 support

, managing

VMware

AWS

, and

Terraform

environments, and ensuring service delivery in line with ITSM best practices. The candidate will also contribute to automation, documentation, and global collaboration, including Japanese stakeholders.

Key Responsibilities

Administer and support Windows Server and Active Directory environments.
Provide L2 support for incidents, change management, and routine maintenance.
Manage and automate cloud deployments using VMware, AWS, and Terraform.
Maintain and update operating procedures and service delivery documentation.
Ensure adherence to ITSM best practices, including performance reporting against KPIs and SLRs.
Participate in planning, analysis, and service improvement initiatives.
Support change, configuration, release, and asset management processes.
Participate in disaster recovery planning, testing, and execution.
Deliver training and knowledge transfer programs to internal teams.
Support security management, monitoring, and compliance with privacy and regulatory requirements.
Collaborate effectively with local and global teams, including communication with Japanese stakeholders.

Qualifications

Minimum 4 years of experience in Windows Server and Active Directory administration.
Experience with VMware, AWS, and Terraform.
Strong understanding of ITSM processes, compliance, and documentation.
Proficiency in English (verbal and written).

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