Posted:12 hours ago| Platform: Linkedin logo

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On-site

Job Type

Contractual

Job Description

About Company:

Our Client is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


About Client:

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.


Job Title:

Location:

Experience:

Job Type :

Notice Period:

Mandatory Skills:

Key Responsibilities:

Technical Skills (Necessary)

  • Cloud: AWS Cloud Infrastructure (Most important)

  • Monitoring tools: Grafana & Datadog
  • Access: Azure AD
  • Kubernetes (Moderate level knowledge)
  • Technical Skills (nice to have )
  • ITSM Tools: Servicenow, JIRA
  • Operating System: Linux OS
  • DB: MySQL Database (Basic)
  • Technical Skills (Ok to train later)
  • MQTT Protocol

Day in a life

  • Monitor health status of application on Datadog /similar
  • Check incident/ service tickets in Servicenow
  • Ticket analysis and root cause analysis and ask for help from L4 for technical details
  • Submit incident report and impact, Update SOPs
  • Co-ordinate with Development & DevOps team for troubleshooting

Event specific (Deployments)

  • Support upgrade platform version
  • Perform build for deployment (Frontend and backend)
  • Perform back-up and recovery as per guidelines


Qualifications:

  • Bachelors degree in engineering and related field.

Seniority Level

  • Mid-Senior level

Industry

  • IT Services and IT Consulting

Employment Type

  • Contract

Job Functions

  • Business Development
  • Consulting

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