Cloud Engineer

Position: Cloud Engineer

• Monitoring and Alerts: Monitor AWS infrastructure for performance and availability using AWS CloudWatch and other monitoring tools. Respond to alerts and escalate issues as needed. Incident Management:
• Troubleshoot and resolve basic AWS-related incidents. Document and escalate complex issues to senior engineers.
• Support and Troubleshooting: Provide support for AWS services like EC2, S3, RDS, Lambda, and VPC. Perform basic troubleshooting and perform root cause analysis for simple issues.
• AWS Configuration and Setup: Assist with configuring new AWS services and resources. Set up basic EC2 instances, S3 buckets, and other AWS resources as needed.
• Automation and Scripting: Write simple automation scripts using AWS CLI, PowerShell, or basic shell scripts to streamline operational tasks.
• Documentation and Reporting: Maintain and update knowledge base articles, operational runbooks, and troubleshooting guides.
• Customer Interaction: Provide support and customer-facing services as needed, assisting with AWS-related queries and providing solutions.
• Collaboration: Work closely with senior engineers and other IT teams to ensure smooth operation of cloud services and applications.
  

Required Skill Set And Experience

• Basic understanding of AWS services such as EC2, S3, Lambda, VPC, RDS, etc.
• Knowledge of cloud concepts, including scaling, load balancing, and networking in AWS.
• Experience with monitoring tools (AWS CloudWatch, CloudTrail, or similar).
• Familiarity with automation tools such as AWS CLI, PowerShell, or basic scripting. Strong problem-solving skills and a desire to learn and grow in AWS technologies.
  

Soft Skills

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Should have a great customer handling skill